Emma Derbyshire at Yappl, has been absolutely amazing in helping us get our business phone contracts sorted and in order. She is prompt, helpful and takes the time to go through the steps with you... See more
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4 Maises Way, DE55 2DS, Alfreton, United Kingdom
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Helen was very helpful in sourcing reasonably priced packages which also enabled me to call overseas.
James and Robyn were really knowledgeable and helpful throughout the process and finding better, cheaper solutions for our business. Would highly recommend
Great company and great service from start. Robyn was great with the initial enquiry and assisting with all our questions. The onboarding, after service and support has been excellent with Mark answering all of our questions to ensure we have been set up correctly. Wouldn't hesitate to recommend this company to anyone
It was truly a pleasure to work with Yappl! Our small business, consisting of less than 10 staff members, needed mobile devices for our operations. Yappl came up as our first Google search and we were able to get in touch with the amazing Helen Kind within just 5 minutes. Helen was an absolute delight to talk to and went above and beyond to assist us. The level of service we received from Yappl was beyond our expectations. We are now loyal Yappl customers and wouldn't hesitate to recommend this company to anyone who needs it.
We want to extend our gratitude to the entire Yappl team, especially Helen.
Best regards, JDS
I am extremely happy with Yappl. They found the right solution for my needs and installed it very quickly. The process was easy and they were professional, helpful, kind.
I definitely recommend Yappl.
Speedy response to my request and all completed and tested within 24 hours.
New chap Mark Cohen, understood what i want, and did first time.10/10 Great service from Yappi as always, remember a company is only as good as its staff....this guy was great.
Yet another seamless upgrade with Yappl. Thank you again for your continued great service. It's always so reassuring to know the team there will go above and beyond our expectations every single time.
within 24 hours of my phone getting lost and stolen - I had a replacement sim card and was back in action. The service I received was caring and attentive. Really an important service from a mobile phone provider.
Danny and Jamie were brilliant! Danny followed up my initial problem always as promised. Nothing was too much of a hustle. Then Jamie joined in to help with things and now everything is working great. Would like to add - I'm not very technical, but boys made communication very easy!
Helen Kind has been exemplary to deal with. Not only was she incredibly knowledgeable, but nothing was too much trouble. Despite being what I can only imagine is a particularly small account in comparison to some, it didn't seem to deter Helen from offering an excellent level of service, even after the contracts were signed and handsets delivered. Thanks Helen.
Excellent communication no pressure very friendly
Our business has used Yappl (previously A1comms) for quite a few years now and we have several contracts arranged through their team. The customer account team has always provided an extremely friendly and efficient service. We have dealt with various members of the team over the years and each to their own merit has been exceptionally good at what they do, offering better deals where available and always going the extra mile to assist in any way possible. Highly recommend Yappl to any company looking to acquire contracts and handsets through the business. Special shout out to Nicola Young who has been our contact recently, who has been perfect!
Great customer service and technical support from Danny from the start to the end of the job.
What great service by Josh.
So knowledgeable, patient and understanding.
Great experience!
TC - Atelier
Changed our service provider via Yappl. Absolutely fantastic experience - everything made crystal clear and profound support throughout the process - notably provided by Lindsay Neale. I would highly recommend Yappl to all business colleagues without hesitation.
Fabulous service, very helpful, professional and altogether a pleasure to work with. Tonia and Helen went above and beyond to ensure the contract for our business was to the right value, issues were resolved and connected exactly when required, great service and wouldn't hesitate in recommending Yappl and their team!
We've been using Yappl, previously A1comms, for a couple of years now and we've been very pleased with the service they provide. Always very fast and efficient with their communication, and we receive our new business phones shortly after arranging upgrades and we're very happy with everything so far.
I have used Yappl for years, even before they got the interesting name ...
I keep coming back because they offer great value, not just low cost but great value.
The team are awesome, helpful and entertaining. Communication packages are not such fun but the people at Yappl make it stress free and are a pleasure to do business with. What is even better, apart from one time, I have never had to wait on hold to speak to EE directly, this is worth it's weight in gold!
I have had many mobiles, mobile internet and have just taken out a VOIP set up.
Whilst all the team have been great to deal with, a big shout to Emma who is a perfect example of how to do modern sales!
From my companies to yours - Thank you Yappl
Helen made the whole process easy and couldn't have been more helpful.
A really great deal on handset and fantastic customer service.
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