Our old car had some issues, so we approached Skoda to assess the options - From our first introduction to Zak Evans he took the process of getting a new car from start-to-finish with professional... See more
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What people talk about most
Reviews shaping this summary
I purchased a car from Yeoman's Skoda Bridgewater some 4 years ago and have been trying to source a new vehicle. I have been speaking to Zak Evens, who has been very helpful in trying to obtain the... See more
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We were looked after by Demetri at the Exeter branch of Yeomans from start to finish. His advice and care throughout the purchase was invaluable. His knowledge of the ID Buzz was fully rounded which w... See more
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We had the pleasure of Sullivan being our sales executive to purchase my new car. From start to finish he was so kind and helpful, listening to what I needed in a car and helping in so many ways to ma... See more
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Company details
Written by the company
Visit Yeomans a family owned business with car and van dealerships all along the South Coast of England, from Helston at the very tip of Cornwall to Brighton in East Sussex. We live our motto "Built on trust". We proudly represent Audi, VW, VW Commercial, Honda, Toyota, Nissan, Peugeot, Hyundai, Citroen, Vauxhall, Skoda and DS Automobiles. Please contact us for a great range of New and Used cars and vans for both Retail and Fleet customers, as well as Parts, Servicing and MOT. We would love to see you.
Contact info
Yeomans House, Littlehampton Road, Ferring, Worthing, BN12 6PB, West Sussex, United Kingdom
- www.yeomans.co.uk
4.2
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 1 week
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This is why I stay with Toyota!
It's not often I write a review, but I took the time to write this because I am so impressed with the continuous brilliant service received by Yeomans Toyota (Worthing branch). My AC wasn't working on my 9yr old car, they've taken it in, provided me with a courtesy car so I can do the school and work runs. Investigated and found a part was needed. It was ordered, a further courtesy car booked and amazingly the part was covered by extended warranty. In a world of increasing costs and disposable products, I can't tell you how refreshing it was to be charged nothing for my car to be fixed! Such impeccable service, the staff are helpful, efficient and kind. This is why I stick with Toyota! Thank you muchly 😊
July 3, 2025
Unprompted review
Reply from Yeomans
Thank you so much for taking the time to share such a lovely review.
It’s great to know that we were able to make things as smooth as possible for you. Your kind words about our team being helpful, efficient, and kind really mean a lot — this is exactly the kind of experience we aim to deliver every time.
Thank you for your continued loyalty to Toyota. We're grateful to have you as part of our community and are always here whenever you need us.
My husband and I went to Škoda…
My husband and I went to Škoda Bridgwater to find a new car and we were greeted by Sophie Carrott from the sales team who was amazing from start to finish! Unfortunately, we didn’t find the right car for us straight away but Sophie didn’t stop searching in till she found us our dream car. Sophie was professional, knowledgeable and didn’t put any pressure on us to make any decisions straight away. We collected our dream car from Sophie today and we are so pleased. Sophie even left a teddy bear on the back seat for our 9 month old daughter. The small touches go a long way! Thank you Sophie you have been brilliant, and we look forward to seeing you in a few years for the next car.
July 1, 2025
Unprompted review
Reply from Yeomans
Thank you so much for your kind and thoughtful review. We are absolutely thrilled to hear that you and your husband had such a positive experience with Sophie while searching for your new car.
We believe it’s the little things that make a big difference, and we’re delighted that it made your experience even more special.
Thank you again for choosing us—we look forward to welcoming you back when it’s time for your next car. Until then, enjoy every mile in your new vehicle!
Stay away from Yeomans Indian Queens
Update- Issue resolved quickly after review. We are still cautious but appreciate the quick reply and resolution and can only hope things are on the mend!
Original Post: We've really tried but can't get on with this dealership. Terrible customer service seems to be inherit in the Yeomans Indian Queens branch in Cornwall.
We have been taking our VW's here for years (Golf and Transporter), but always struggling with the service. We decided to buy a new car, going electric, and test drove the ID4. The car was lovely but on the day Katie didn't make me feel like she wanted my business. First wouldn't give me a quote until I confirmed I would buy on the day, and then made me feel like she was doing me a favour with poor offer that could not compete with other dealers. I wanted the ID4 and paid the refundable deposit, but that evening we reflected on the continued poor experience at this dealer and decided to try a different brand. I updated Katie, and since then she won't reply to my emails. And no sign of my refund. It's been over a week, and next steps will be a formal complaint and exploring legal options.
I still have to get my Transporter serviced, and it will be due for an upgrade in 12-18 months. But it is highly unlikely it will be with the branch. I just can't understand how VW can endorse dealers that behave like this.
June 20, 2025
Unprompted review
Reply from Yeomans
Thank you for taking the time to share your experience — I’m sorry to hear about the issues you've encountered.
My name is Simon Bell, and I’m the General Manager here at Yeomans Indian Queens. I want to personally assure you that I take your concerns very seriously and will be looking into this straight away.
It’s clear that we’ve fallen short of your expectations and our own standards both during your recent experience and over time, which is not acceptable. I will investigate what has happened with your deposit and communication from our team as a matter of urgency.
Thank you again for bringing this to my attention, and I will be in touch shortly with an update.
Thank you Sophie at Yeomans Skoda Bridgwater
From the moment of my first call to this dealership to collection of my new Skoda Enyaq , Sophie Carrott gave friendly and proffessional service. Even when I asked for a slightly different spec vehicle from my original order , nothing was too much trouble and a different vehicle was tracked down for delivery . The condition of the vehicle and the handover were faultless . Thank you !
June 26, 2025
Unprompted review
Reply from Yeomans
Thank you so much for taking the time to share your experience. We are so pleased to hear that from your first call through to the handover of your new Škoda Enyaq, Sophie provided you with friendly, professional service throughout.
Thank you once again for choosing us, and we hope you enjoy every moment behind the wheel of your new Enyaq. If you need anything in the future, we are always here to help.
Yeomans Torquay
Can fault these fellas at yeomans torquay with all the messing about from useless citroen head office and stellantis, they are the only ones who helped me sort out my ds3 airbag fiasco thank you so much 😊
June 27, 2025
Unprompted review
Reply from Yeomans
Thank you for your kind words and for taking the time to leave a review. We are pleased we could step in and help you get your DS3 airbag issue sorted, especially after all the challenges you faced elsewhere.
It means a lot to our team to know that we could make a difference and provide the support you needed when it mattered most.
Thanks again for your trust in us, and don’t hesitate to contact us if there’s anything else we can assist with in the future.
We just popped into Yeoman's…
We just popped into Yeoman's Bridgewater whilst on holiday having read a review on the Skoda Karoq. We were greeted by Sophie Carrott who was not only very knowledgable about the range, she listened to our requirements and wasn't put off by the fact we either were on holiday or lived so far away. We were soon sitting in a car and off on a test drive, No pressure but the offer was there - so we took it! My wife instantly liked the car, although it wasn't the exact spec we were looking for. Upon returning home our ideal car was found at a more local Skoda dealer, however they turned out to be more "Wheeler Dealer" despite being part of the largest dealers in the UK (allegedly).
Sophie called a couple of days later to ask how things went.... after a shocked response to our treatment from the other dealer, she told us of a car that had just arrived into stock matching closely our requirements. As she was so genuine we opted to put a deposit on the car and two days ago we collected our dream car which was exactly as described.
June 25, 2025
Unprompted review
Reply from Yeomans
Thank you so much for taking the time to share your experience with us while visiting Yeomans Skoda Bridgwater during your holiday! We are so pleased to hear that you were made to feel welcome and well looked after.
It's wonderful to know that Sophie was able to listen closely to your needs and offer an informative test drive experience without any pressure. We understand how important it is to find the right car, and we're so pleased that, despite your initial visit being a spontaneous one, we were able to help you find a vehicle that met your expectations.
Wishing you many happy miles ahead in your new Skoda, and we do hope to see you again in the future—even if it’s just while you're on holiday!
Never buy a second hand car from Yeomans
So I bought a second hand Hyandi from their Helston branch. 6 weeks later the exhaust went, because I had move to Bristol from Cornwall I took it into the local Hyandi dealer in Weston Super Mare. After an inspection they told me they told me not only was the exhaust rusted through but it had 4 other MOT failures. 2 bold tyres and 2 warn break disks. Whoever did the MOT for them before they sold it either didn't inspection it at all or just didn't mention it to me. It's a complete con. Make sure you get an independent verification before buying any car from Yeomans!
January 21, 2025
Unprompted review
Reply from Yeomans
Thank you for your feedback. We’re sorry to hear of your concerns and appreciate the opportunity to respond.
You purchased the vehicle from us in mid-January this year at 64,700 miles. Before delivery, we carried out a full multi-point check, service, and MOT.
At that time, the MOT was passed with no advisories, and the vehicle left us in excellent condition.
Our records show that during the pre-sale inspection:
• Front tyres were measured at 3mm (well above the legal limit of 1.6mm)
• Rear tyres were at 6mm
• Front brake pads had 8mm remaining
• Rear brake pads had 5mm remaining
This confirms that the car was roadworthy and in good health at the time of handover.
It has now been six months since your purchase, and we are not aware of how many miles the vehicle has covered in that time. It’s possible that recent observations from another garage, such as the Hyundai dealer in Somerset, may reflect natural wear and tear since purchase. Dealers often conduct their own checks and may recommend preventative work as part of routine upselling, which could explain the advice you received.
If you have any specific concerns or would like us to re-check the vehicle, we’d be happy to assist. Please don’t hesitate to get in touch so we can ensure your continued satisfaction.
Best regards,
Yeomans Skoda Helston
Thank you James at Yeomans VW Helston
Five star experience from start to finish in Yeoman's VW Garage Helston, all thanks to the salesman James. He provided exceptional, friendly and professional customer service from start to finish in the purchase of our new VW Tiguan. Thank you James, you're an asset to the company!
May 27, 2025
Unprompted review
Reply from Yeomans
Thank you so much for your lovely review! We are so pleased to hear you had a great experience from start to finish at Yeomans VW Helston. We're especially proud to hear that James provided you with a professional service throughout your purchase. We will be sure to pass on your kind words. Enjoy your new Tiguan, and we look forward to welcoming you back in the future!
Had a brand new ID Buzz GTX delivered…
Had a brand new ID Buzz GTX delivered that I had waited more than 6 months for. It arrived filthy dirty, had some minor damage on the front, the delivery driver had no clue about any of the cars functions apart from how to make it go forward and backwards. Zero aftercare since then.
June 13, 2025
Unprompted review
Reply from Yeomans
Thank you for your feedback, and please accept our sincere apologies for any inconvenience caused.
We appreciate you bringing this to our attention and understand that the delivery experience did not meet expectations. Due to weight restrictions, the van had to be driven rather than transported on a trailer. We believe arrangements have been made for the front bumper repair.
We’re sorry the handover wasn’t up to the usual standard. We’ll be following up with the delivery partner to address the issue and will also be in touch with the leasing company to ensure they communicate with you directly moving forward.
Thank you again, and we sincerely apologise for the inconvenience caused.
Best customer Service
Absolutely brilliant experience! Charlie in Bridgwater has been AMAZING! I have been to a lot of car dealerships and by far I would come back to Skoda, the customer service has been above and beyond! 😁 couldn’t ask for anything better!
June 24, 2025
Unprompted review
Reply from Yeomans
Thank you so much for your lovely feedback! We are delighted to hear you had such a brilliant experience with Charlie at Yeomans Skoda Bridgwater. It means a lot to know that our customer service stood out and exceeded your expectations. Enjoy every moment with your new vehicle!
Great experience from Yeomans Indian…
Great experience from Yeomans Indian Queens. Reported a problem with our air con late Friday evening and by Monday lunch time it had been repaired. Big thanks to Simon Bell for going above and beyond to get this resolved so quickly for us.
June 2, 2025
Unprompted review
Reply from Yeomans
Thank you so much for your kind words! We so pleased to hear you had a great experience with us. We understand how important it is to have your air conditioning working, especially during warmer days, and it is great to hear that Simon was able to get everything sorted so quickly for you. We’ll be sure to pass along your thanks. If you ever need anything in the future, we are always here to help!
Buying a car from Yeomans Bridgwater
From start to finish we had an excellent experience at Yeomans Bridgwater. Sophie Carrott gave us a no pressure journey, sourced us the perfect car and made the whole process pleasurable. Sophie is extremely knowledgeable and made sure we were kept up to date, great communication.
June 17, 2025
Unprompted review
Reply from Yeomans
Thank you so much for your kind words! We are so pleased to hear that you had an excellent experience from start to finish. It's great to know that Sophie provided a no-pressure, enjoyable journey and helped you find the perfect car. Enjoy your new vehicle, and please don’t hesitate to contact us if you need anything in the future!
Yeomans not to be trusted
I arranged to view and purchase a Caddy at Yeomans Exeter Van Centre. I spoke with a James Grey...we agreed a px subject to inspecting my car. I live in London. In a matter of a day the price of the Caddy had been hiked by 2k however I wanted a black one so agreed to the price. I live in London a round trip of 400 miles.
When I arrived met by James Grey informed me...Sorry it was sold ten minutes ago...needless to say I turned the air BLUE.
I wrote to James Smith who is the MD of Yeomans to complain etc without reply to date. I might add I am just shy of eighty a very long jouney my time wasted on Yeomans a company that does not care!!!
The reply from Yeomans is just a big fat lie! James did not call me at all...I would not have continued my journey...he let me drive all that way for nothing. I had told him I wanted a black Caddy. When I shouted at him we were outside without anyone in ear-shot and there were no other customers in the showroomn. Yeomans do the decent thing compensation for my wasted time and treated so appallingly by a very low company!!!
May 16, 2025
Unprompted review
Reply from Yeomans
Thank you for taking the time to leave your feedback. We’re sorry to hear that your recent experience at our dealership was disappointing.
We’d like to take this opportunity to clarify the events as they unfolded from our side:
You initially expressed interest in a nearly new black VW Caddy but you were not happy with the valuation we offered for your part exchange. Our sales team made it clear that while we were some distance apart on the valuation, we would be open to reviewing it further if the vehicle was brought to site for inspection. Unfortunately, no appointment was made to do so.
On the day you travelled to the dealership, another customer who had already been in active negotiation purchased the nearly new black Caddy.
Upon receiving your call to say you were en-route and already an hour into your journey, our Sales Executive James promptly called you back to let you know the vehicle had just been sold.
In an effort to help, we advised you that a brand-new black Caddy had just arrived and we would be happy to explore a favourable deal on that vehicle instead, again subject to an agreement on the part exchange valuation.
Regrettably, that new vehicle was also purchased by another customer who had been negotiating the day before.
You arrived shortly after the deal was finalised and informed of the situation immediately.
We do understand your disappointment, particularly after a long journey, and we are sorry for the timing and inconvenience this caused.
However, it’s important to address that upon being informed, our team reported that you became verbally abusive, using inappropriate and offensive language towards staff and within earshot of other customers.
Our staff are here to help and should not be subjected to abuse of any kind. James remained calm and professional and escorted you from the premises once it became clear that the situation could not be resolved respectfully.
We regret that this situation escalated the way it did and wish it had turned out differently.
That said, we do always aim to treat all of our customers with respect and ask for the same in return. Your feedback has been noted and has been shared with senior management, including the complaint you mention having sent.
We wish you all the best and are sorry we couldn’t assist you on this occasion.
I was very satisfied with Yeoman's Skoda
I was very satisfied with my experience at Yeoman's Skoda bridgwater. From turning up to look at some cars without a prior appointment being booked, to picking up my new to me Skoda kodiaq. Charlie looked after the whole process of test drives, part exchange valuation and car preparation. I found the whole experience smooth and exceptionally quick with a more personal touch than some other car sales I have recently visited on my journey to find my next car.
I will be returning to this dealership for my service and mot needs in future 😃
June 11, 2025
Unprompted review
Reply from Yeomans
Thank you so much for your kind words and thoughtful feedback. We are pleased to hear that you were very satisfied with your experience at Yeoman's Skoda Bridgwater. It’s great to know that the process was smooth, efficient, and personal.
We are especially pleased that Charlie was able to support you through every step.
We truly appreciate your trust in us and look forward to welcoming you back for your future servicing and MOT needs!
I booked my Nissan car in for a service…
I booked my Nissan car in for a service and M.O.T having used Yeomans Nissan in Bognor Regis satisfactorily for a couple of other issues. I was met with Natalie who booked in my car and arranged for a lift home for me.
When I went to pick up my car it was gleaming inside and out. As part of the service I was given a one year RAC breakdown cover. I know this is factored into the price but even at that the price was more than favourable and competitive.
Yeomans professionalism is outstanding, nothing is any bother to them. They come highly recommended and deservedly so.
June 5, 2025
Unprompted review
Reply from Yeomans
Thank you so much for your kind words! We're thrilled to hear you had such a positive experience with Natalie and the team at Yeomans Nissan in Bognor Regis. We pride ourselves on our professionalism and competitive pricing, and it's fantastic to know you're happy with your gleaming car and the added RAC breakdown cover. We truly appreciate your high recommendation and your feedback has been passed on to the team.
Excellent experience buying our ID Buzz…
Excellent experience buying our ID Buzz with Dimitri in Exeter - very helpful, personable and knowledgeable. Also very speedy turnaround. Thanks so much we love it! 😻
May 29, 2025
Unprompted review
Reply from Yeomans
Thankyou for your review! We are so glad to hear you had such a great experience getting your ID Buzz and such a quick turnaround, and we appreciate your kind words towards Dimitri. We will be sure to pass your feedback on to him and the team at Exeter. Enjoy your ID Buzz!
Harry was fantastic
Harry in Yeomans Indian Queens was really helpful and gave lots of advice on all models. A great asset to your business.
May 31, 2025
Unprompted review
Reply from Yeomans
Thank you for your lovely review! We are so pleased to hear your experience with Harry was a positive one and we will be sure to pass on your feedback to the team at VW Indian Queens.
Helpful, informative and great service
P/X and bought a car from Torquay branch and James was very helpful from the get go, he gave the option of being around or a hands off approach with no pressure which is what I prefer so this immediately put me at ease as other dealerships tend to be pushy and overbearing. James was transparent about everything and answered any questions I had.
An experience that I was dreading turned out to be a positive one!
May 26, 2025
Unprompted review
Reply from Yeomans
Thank you for sharing such a lovely review of your experience with us at the Citroen Torquay branch. We are so pleased to hear that James was able to provide exactly the kind of support you were looking for—respectful, transparent, and pressure-free.
Creating a comfortable, no-pressure environment is something we really value, and it’s always rewarding to hear when that makes a real difference for our customers.
If there’s ever anything more we can do, please don’t hesitate to get in touch.
Excellent service throughout the whole…
Excellent service throughout the whole process of purchasing the vehicle.
Sales person had all the knowledge we required to make the purchase decision
May 30, 2025
Unprompted review
Reply from Yeomans
Thank you so much for taking the time to share your experience. We are so pleased to hear that you received excellent service throughout your vehicle purchase journey.
We believe in making the buying process as smooth and informative as possible, and it’s wonderful to know that came across during your visit.
I would very much like to thank Luke…
I would very much like to thank Luke Moore for helping me source a Honda. He was very professional from start to finish. Nothing seemed to be too much trouble. Luke kept us informed all the way through and also was very kind and considerate. I would highly recommend this garage to anyone looking for a car. Once again a big thank you to Luke Thank you very much Alex.
May 13, 2025
Unprompted review
Reply from Yeomans
Thank you so much for your kind words and for taking the time to leave such a thoughtful review. We're absolutely delighted to hear that Luke was able to assist you so professionally in sourcing your Honda and that you had a smooth and positive experience throughout the process. On behalf of the entire team, thank you for your support. We hope you enjoy your new car and look forward to welcoming you back in the future!
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