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Yeslawyer Reviews 

1,740
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,734 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, patience, and kindness, often highlighting their ability to listen attentively and provide helpful assistance. Many people appreciate the excellent customer service, noting that representatives are thorough, empathetic, and dedicated to addressing their concerns. The service is frequently described as outstanding, with consumers finding the intake process simple, easy, and efficient, leading to a smooth user experience. Reviewers are particularly impressed with the quick response times and the clear explanations provided, making them feel well-informed and supported. However, some people mentioned difficulties reaching a live representative, experiencing calls going straight to voicemail, or receiving text updates without further direct communication.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism, patience, and... See more

Customer service

Customers had positive experiences with customer service, highlighting the professionalism, patience, and... See more

Service

Reviewers mention positive feedback about service, highlighting the outstanding and helpful assistance they... See more

User experience

Consumers find the user experience to be positive, with many describing the intake process as simple, easy,... See more

Response time

Users describe positive interactions with response times, with some customers reporting immediate responses... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The service was outstanding, it was incredibly nice to have someone that listened to me. I felt as if I was treated like a person for a change. I am looking forward to working with this staff 1000 per... See more

Rated 5 out of 5 stars

Israel was an amazing help. He got me setup for my next steps in the process and was very helpful with any questions or concerns I had. He was on the phone walking me through everything and is a very... See more

Rated 5 out of 5 stars

The person on the phone was so professional, patient, kind, and helpful. She was such a great listener, allowed me to explain my case, answered any questions I had, and texted me the links needed.

Rated 5 out of 5 stars

The young lady that took my information was very concerned and apologetic. Hopefully something good will come out of this.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 5% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.8

All reviews

(1,740)

1,738 reviews in the last 12 months

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