I revised this review from one to two stars. I bought a pair of gloves and wanted to return them. They refused the return. I pointed out that UK consumer law is that any online order (nearly every... See more
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Yokkao is a manufacturer apparel and equipment based in Thailand. From a complete range of products to international fight events and an unceasing drive in promoting the sport, YOKKAO’s 360-degree operations are unprecedented in the history of Muay Thai. Yokkao operates with warehouses in Asia, Europe and USA.
Contact info
Domita LLC 7881 W. Charleston BLVD STE 155 , 89117, Las Vegas, United States
- customerservice@yokkao.com
- www.yokkao.com
Replied to 44% of negative reviews
Typically replies within 1 week
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Dishonest Company
It has been 3 weeks since I’ve ordered the items. I have messaged and emailed them multiple time and they refused to give me a reason on why they haven’t posted my items. Good luck buying from them and actually receiving anything from them at all. They also refused to cancel and refund my money back.
I love this Brand
I love this Brand! On my athlete page I have had alot of my followers messaging me giving me compliments on the shin gaurds. I look to become an ambassador and be apart of the Yakkao team.
High quality
Love my gloves! I will definitely be ordering more. I was a bit disappointed with the packaging for the price point I expected nicer packaging. However, the quality of the gloves definitely makes up for it.
Great quality
Everything came in on time, even one of the items in my order that was suppose to be delayed , great quality.
False advertisement and terrible customer service.
Yokkao is a dishonest company that engages in false advertisement. Under Yokkaos shipping policy listed on its website they advertise free standard shipping over $200 USD excluding period of sales. I confirmed this with a team member 6 days ago via email. Yesterday as I was checking out I noticed there wasn't a free shipping option as advertised so I contacted customer support. I had the displeasure of speaking to a team member named WAN. He asked me to provide screenshots of this free shipping policy implying that I was lying. I attached the screenshot, my conversation with the past team member, and also directed him their own website where the policy is listed. yokkao.***/pages/shipping
After Wan reviewed the evidence he replied back to me stating "Thank you for providing additional information and for sharing your previous conversation with our customer service team.
We appreciate your patience and understanding regarding our shipping policy. While it's true that free shipping was temporarily removed during the SONGKRAN24 sale, our team has decided not to reinstate it at this time.
We apologize for any confusion or inconvenience this may have caused. Unfortunately, we are unable to accommodate your request for free shipping or a discount at this time"
As you can see this is complete false advertisement and poor customer service. Do not shop with them if you have any self respect for yourself.
It is super Great
Fast shipping
Fast shipping, Great quality, rubberized logos and detailed drawstrings etc on top of high quality printing, the colors pop. Can tell they will hold up through sweat/ workouts. Looks good inside/outside of gym. Fit is perfect.
High quality product shipped in a quick amount of time
I was satisfying with how how quality the product was. I was concerned about how the quality would he considering it’s from a different country, but it was actually extremely nice. Not to mention it shipped to me quicker than I anticipated.
My first pair of matrix gloves from…
My first pair of matrix gloves from Yokkao
Size 18oz , my first impressions are quality made gloves , nice tight snug fit;
excellent padding for protection, they are going to take some breaking in .
I’m looking forward to training with these gloves.
I placed an order almost 2 months ago
I placed an order almost 2 months ago. I've sent numerous mails to customer services for an update, but all im told is my "order is being processed".
I have no idea when or if my goods will be delivered. I certainly would never use them again.
Primo or Fairtex from now on!
Best quality!
All the gear I've gotten is top notch. Customer service has been outstanding with every purchase I've made. I love being an ambassador for this company!
Quick, easy, and helpful!
I ordered the Bangkok Rising Boxing gloves and some glove deodorizers. Since I stay in an apartment, when I had auofilled my address with Yokkaos methods, it didn't clarify. I messaged them the address, and the problem, and within hours they replied and changed it for me! I also got my items in TWO days, THREE hours prior to the estimated time. That's some Amazon prime shipping! Will be ordering again.
Terrible experience, avoid
Terrible experience. Website said to spend £200 to avoid delivery costs to the UK and I went and did that even though I didn't wanna buy that many things.
Few days after receiving my order I was contacted by FedEx to pay for import duties. No import duties were mentioned in my Yokkao invoice nor I was told about them at any point prior to receiving my items.
Learn from my mistake and AVOID. Buy from a specialised Muay Thai store at your country.
really good quality and super…
really good quality and super comfortable, love the color as well!
Truly grateful for the craftsmanship…
Truly grateful for the craftsmanship that is shown. I hope to use this brand into my last days. Thank you to everyone and much success.
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