Was recommended by a friend after feeling ill and not being able to figure out what was making me feel poorly. I was going on a 3 week holiday and didn’t have enough time to wait for tests from the do... See more
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Review summary
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What people talk about most
Based on these reviews
Fantastic experience from start to finish. The food intolerance test arrived quickly, the instruction was easy to follow and in a few days I received my results. The call with the nutritionist iwas re... See more
Company replied
I had been suffering with stomach pain over a year. My daughter suggested an intolerance food test through York which I did. The test was delivered quickly and instructions clear. The results were... See more
Company replied
My food intolerance test results came through really quickly. I paid a little extra to speak to a Nutritional Advisor and it was worth every penny! I'm just starting my journey but I now feel more c... See more
Company replied
Company details
Written by the company
Leading home to lab food intolerance and allergy testing company. YorkTest is an award winning food intolerance testing laboratory with over 42 years of experience with after care expert nutritionist support.
Contact info
Unit 2 & 3, Triune Court, Monks Cross Dr, Huntington, YO32 9GZ, York, United Kingdom
- 01904 410 410
- www.yorktest.com
4.7
Excellent
3K reviews
Replied to 97% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I learned so much about myself
I learned so much about myself! After feeling ill and confused for a terribly long time without explanation with multiple Doctor visit I was finally pointed towards York test and all became clear.
I'm now feeling so much healthier and better for discovering what foods I should not of been eating and were keeping me feeling constantly unwell.
April 18, 2025
Unprompted review
I accidentally ordered the wrong kit
I accidentally ordered the wrong kit, after ringing up they swiftly rectified my mistake and sent out the one I was originally meant to order. With no extra charge, Thanks to Daniel saved me an extra £140
April 16, 2026
Unprompted review
For anyone suffering from eczema !
For anyone suffering from eczema, I wanted to share my experience. I’ve had eczema for over 20 years, and in the past 8 months it became much worse. I was always told it was contact dermatitis because it only affected my hands, so I never considered food as a possible cause.
For the last 3 months, it got so bad that I could barely use my hands—they felt like they were burning, with blisters and open wounds.
I came across food intolerance testing and decided to give it a try. The results showed that I was severely allergic to sesame seeds and, to a lesser extent, cashews. At first, I didn’t believe it. But after testing it myself by eliminating and reintroducing foods, I realized sesame was the trigger.
I had been consuming sesame regularly without thinking—especially sesame oil and tahini.
Since cutting it out, I’ve seen a real improvement. I’m sharing this as an honest review in the hope that it helps someone else who might be struggling like I was.
January 15, 2026
Unprompted review
Cant really do a better job- simple as.
Cant really do a better job- simple as.
Daniel, I dealt with was very helpful and I got the tests I wanted. I have used them before and same story.
April 15, 2026
Unprompted review
Misleading test
I was very hopeful that the result of the test would confirm / deny my understanding of quite a few suspected food intolerances - I was careful to check that the 'premium food intolerance test' covered the long list of foods that I suspect that I am intolerant to before buying it. There was no guidance on what to eat before taking the test, and of course I do normally avoid the foods as far as possible that make me feel unwell. The results therefore didn't show very much at all (and I'm not intolerant to the items that it highlighted either) but then I noticed on the result page the following disclaimer:
Please also note that if you have already been successfully excluding certain foods from your diet due to a previously suspected intolerance then that intolerance may not show up on the results.
This note was not on the webpage where you buy the test and therefore it was very misleading to find out that after paying for it and doing the test that it wouldn't show any results. If I had known that I would have had to eat all the things that I can't normally eat then I would have done this to try to get a better insight, or just not taken the test and continued the exclusionary diet. I have emailed to request a refund because this was extremely misleading, but haven't had any response.
April 10, 2026
Unprompted review
Find out what is good for your body.
I did the test and was surprised by what I had intolerances to. I cut them out, and greatly reduced the amount of medium risk foods out too and was impressed by how quickly I started to notice differences. I lost weight and felt better in myself. I followed the instructions given by the nutritionist and after 12 weeks slowly reintroduced certain foods into my diet. I've noticed too much of a change and still feel good. I have recommended doing these tests to friends and family who have also experienced positive results.
October 1, 2025
Unprompted review
Don’t waste your money
Don’t waste your money. Did an Intolerance Test and an Allergy Test. Both came back with a high score cows milk ( 5 on Allergy , 100 on Intolerance)
Went to my doctor who did a blood test which came back normal no issues.
Allergy UK quote NICE which says IgG ( intolerance) are of no proven diagnostic value and all tests should be through your doctor.
See your doctor, don’t waste your time and money.
Update to above. 15/4/26
Had a very quick response. After a bit of information exchange and medical excuses about what they test and how my doctor tests I was offered a refund.
I was offered a refund if I changed my review, not because they said one thing and my doctor said the opposite. I refuse the refund as I have only reported on what I have experienced. They are only interested in the poor review, not the result for me, time and money wasted for me and the NHS. Do your research first before parting with your money. As a footnote see the Guardian article on the subject. Good luck
March 2, 2026
Unprompted review
Reply from YorkTest
Thank you for sharing your experience — we’re sorry to hear that you feel disappointed, and we appreciate the opportunity to respond.
Firstly, it’s important to clarify the difference between food allergies and food intolerances, as they are often confused but involve very different immune responses.
A food allergy is typically an immediate reaction mediated by IgE antibodies, which can be identified through standard NHS allergy blood tests. In contrast, a food intolerance is associated with IgG antibody responses and tends to produce delayed symptoms, sometimes hours or even days after consuming a food. This difference means intolerance-related reactions are not usually detected through standard GP allergy testing.
We also understand the reference to NICE and Allergy UK guidance. NICE guidelines are designed to provide the best possible care within a defined NHS budget. With research suggesting that up to 45% of the population may experience food intolerances, routine testing for all individuals is not currently feasible within publicly funded healthcare.
It’s also worth noting that NHS guidance evolved in August 2025, and blood testing is now recognised as a supportive tool when investigating food intolerances in appropriate contexts, particularly when used alongside symptoms and dietary review.
Our company is customer-centric and ensures that all customers experience the very best testing, service and aftercare. Please contact our customer service team on 01904 410 410 or client.support@yorktest.com.
YorkTest has requested your information from Trustpilot so we can verify your order, contact you to provide education about your testing, and offer aftercare to support you with your symptoms.
Easy test, fast and accurate results.
The test arrived quickly, was easy to do and I had my results 48 hours later. My results really surprised me, but after eliminating certain foods from my diet and feeling significantly better over the next few weeks, they were proved to be right. I found the staff to be very helpful and knowledgable and I would definitely recommend them as a company.
October 10, 2025
Unprompted review
Reply from YorkTest
Thank you so much for your kind words and for sharing your experience!
We’re really pleased to hear that you found the test quick and easy to use, and that your results helped guide meaningful changes to your diet. It’s especially great to know that you’ve been feeling better since making those adjustments — that’s exactly what we aim to support.
Our team works hard to provide clear guidance and helpful support, so your feedback about our staff is truly appreciated.
Thank you again for your recommendation — it means a lot to us!
Not impressed at all
Not impressed at all, got results back in a day, said I was not allergic to milk but that it is the one thing I am really allergic to, and apparently cockroaches. Definitely not worth the large amount I paid.
April 11, 2026
Unprompted review
Reply from YorkTest
Hi Steve,
We understand how confusing it can be when test results don’t seem to match your personal experience. It’s important to note that antibody-based tests measure the immune system’s response to specific proteins, which depends on exposure. If milk has been avoided or consumed very little, antibody levels may be low or undetectable at the time of testing, which can result in a non-reactive outcome despite previous symptoms.
Regarding the cockroach result, this is an IgE-mediated environmental marker rather than a food-related response. Sensitisation to cockroach allergens can occur through indirect exposure, such as household dust, and is relatively common in some environments. For many individuals, this does not necessarily translate into noticeable symptoms or a clinically significant allergy.
Our tests are designed to provide insights that should be considered alongside your symptoms, medical history, and guidance from a healthcare professional.
We truly value your feedback and would be happy to look into your case further if you’d like to contact our customer support team directly on 01904 410 410 or client.support@yorktest.com.
Really good and professional service. Results came back quickly and I found the following up consoltation woth the nutritionist very helpful and learnt a lot.
Really good and professional servuce
April 11, 2026
Unprompted review
Reply from YorkTest
Thank you so much for your kind words! We’re really pleased to hear that you found the service professional and that your results were delivered quickly.
It’s great to know that the follow-up consultation with the nutritionist was helpful and that you were able to learn more about your health — that’s exactly what we aim for.
We really appreciate you taking the time to share your experience.
Professional Service
It was great to find out, after so many years of suffering, what intollerences I have and advice of how to treat them and suggestions of products that I can sustitute.
My issues were carefully explained in a friendly, professionally manor from an experienced dietition.
I would really recommend this service.
March 14, 2026
Unprompted review
Reply from YorkTest
Thank you so much for your wonderful feedback. We’re really pleased to hear that the test has helped you gain clarity after such a long time of dealing with symptoms.
It’s great to know that the guidance and product suggestions have been useful, and that your consultation with our Nutritional Therapist was both friendly and informative. Providing clear, supportive, and professional advice is something we really strive for.
We truly appreciate your recommendation and thank you for taking the time to share your experience.
Fabulous service from beginning to end
Fabulous service from beginning to end. I found the results super useful and the nutritionist was great. I’d definitely recommend to a friend!
April 8, 2026
Unprompted review
Reply from YorkTest
Thank you so much for your lovely feedback! We’re delighted to hear that you found the service helpful from start to finish and that your results were useful.
It’s especially great to know that you had a positive experience with the nutritionist — we’ll be sure to pass on your kind words.
We really appreciate your recommendation and thank you for taking the time to share your experience.
Years of issues with my health solved…
Years of issues with my health solved with this test and customer support . Highly recommended.
January 1, 2026
Unprompted review
Reply from YorkTest
Thank you so much for your kind feedback. We’re really pleased to hear that the test and support from our team have helped you gain clarity after dealing with health issues for so many years.
It’s great to know you had a positive experience with our customer support as well — we always aim to provide helpful and supportive guidance throughout the process.
We truly appreciate your recommendation and thank you for taking the time to share your experience.
Really helped me
Fantastic experience from start to finish. The food intolerance test arrived quickly, the instruction was easy to follow and in a few days I received my results. The call with the nutritionist iwas really helpful and a few weeks after following her advice I started to feel better. The probiotics also helped. I have now reintroduced the item that I removed from my diet as I no longer feel as inflamed and I feel good. The team followed up with me with a phone call two more times which was very professional.
April 7, 2026
Unprompted review
Reply from YorkTest
Thank you so much for your detailed and positive feedback. We’re delighted to hear that you had a fantastic experience from start to finish.
It’s great to know that the process was smooth, from receiving your test kit to getting your results, and that you found the nutritionist consultation helpful. We’re especially pleased to hear that you’ve started to feel better after following the advice and that the probiotics and reintroduction process have supported your progress.
We also really appreciate your kind comments about our follow-up care — providing ongoing support is something we’re very committed to.
Thank you again for taking the time to share your experience.
Unexpected results
Testing kits easy to use. Communication and support from nutritionalist excellent. Follow up calls similarly helpful. Have recommended to friends and family all of whom have reported positive experiences. Would use again.
February 9, 2026
Unprompted review
Reply from YorkTest
Thank you so much for your kind feedback. We’re really pleased to hear that you found the test kit easy to use and that the support from our nutritionist was helpful throughout your journey.
It’s especially great to know that the follow-up calls made a positive difference and that your friends and family have also had good experiences — that truly means a lot to us.
As a thank you, for anyone you recommend, you can receive a £20 shopping voucher. Please call our customer service team on 01904 410 410 to redeem this.
We really appreciate your recommendation and look forward to supporting you again in the future if needed.
Easy and informative
Swift delivery, very easy to do test and submit. Follow up call was informative with suggestions for diet changes suitable for your lifestyle.
November 7, 2025
Unprompted review
Reply from YorkTest
Thank you so much for your kind feedback. We’re really pleased to hear that you found the test easy to use and that everything from delivery to submission was smooth and straightforward.
It’s great to know that the follow-up call was helpful and provided practical, lifestyle-friendly dietary suggestions — that’s exactly what we aim to deliver.
We really appreciate you taking the time to share your experience.
Life changing results!
After two tests and a consultation I’m now on a path to changing my diet and lifestyle. I didn’t expect dramatic results from the tests but they revealed so much, I am now hopeful some changes off the back of my results will significantly improve my life.
April 1, 2026
Unprompted review
Reply from YorkTest
Thank you so much for sharing your experience. We’re really pleased to hear that after your tests and consultation, you feel more informed and hopeful about making positive changes to your diet and lifestyle.
It’s great to know that the results provided valuable insights and have helped guide you towards steps that could make a meaningful difference to your wellbeing.
We wish you all the best on your journey and are here to support you along the way.
Very easy test to order and administer at home
Very easy test to administer at home. Explanations are super clear! The results are very easy to read, understand. I also used the nutritionist advice (included in the package) and it was excellent. Very clear, precise, to the point. I am taking on board the recommendations. Oh, and there is lots of guides and advice that you can access based on your results.
Customer service is also excellent. I had a question by email and I got a call back providing me with the answer and reassurance. I do not recall any company doing it.
And the fact that I can order it myself without involving my dietitian is amazing. Freedom!
March 18, 2026
Unprompted review
Reply from YorkTest
We’re delighted to hear that you found the test easy to use and that the instructions and results were clear and straightforward. It’s also fantastic to know that you made the most of the nutritional consultation and found it helpful and practical—our team works hard to provide guidance that’s both informative and easy to follow.
We’re especially pleased that our customer service team was able to support you promptly and give you the reassurance you needed. Providing a seamless and supportive experience is very important to us.
Thank you again for your kind words and for choosing YorkTest. We wish you all the very best on your health and wellbeing journey!
Best wishes,
YorkTest
What i appreciated was being validated…
What i appreciated was being validated as I gave a little summary of my journey to health, my results were in the normal range so it was good to touch base with the dietitian, to find a direction to go in next. Greatly appreciated her listening skills and helpful insight, thank you, very much.
April 3, 2026
Unprompted review
Reply from YorkTest
Thank you so much for taking the time to share your experience.
We’re really pleased to hear that you felt listened to and supported during your consultation. Even when results fall within the normal range, having the opportunity to discuss your health journey and gain professional insight can be incredibly valuable, so it’s great to know this helped you find a clear direction forward.
We’ll be sure to pass on your kind feedback to our Nutritional Therapist—she’ll be delighted to hear how much her support meant to you.
Wishing you all the very best on your continued health and wellbeing journey.
Best wishes,
YorkTest
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