youcompare Reviews 

482
•
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

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Rated 5 out of 5 stars

2 years ago I was a customer of a electricity company who had offered 42 percent discount on usage. Unfortunately at the end of 12 months the discount reduced to 30 percent and the charges increased.... See more

Rated 5 out of 5 stars

SPOKEN WITH JEANE. POLITE AND VERY PROFESSIONAL LADY.UNDERSTANDABLE WITH MY PROBS WITH ENERGY AUSTRALIA IN THE PAST. HER EXPLANATION WAS FULL AND "EXHAUSTED". YOU COULD BEE LUCKY TO HAVE EMPLOYEES... See more

Rated 5 out of 5 stars

I have seen the ads for Compare the Market on TV but wasn't sure of what it meant until my electricity bill kept going up n up with every new gadget we had to get for which we had no choice so I went... See more

Rated 5 out of 5 stars

Harold was amazing, polite, professional and very helpful. Thanks to him and youcompare and his research we have switched and will now be saving up to 40% on our usage rates. Harold was very patient... See more

Company details

  1. Internet Service Provider
  2. also in
  3. Housing Utility Company

Information provided by various external sources

At youcompare, we compare rates and plans on electricity & gas, broadband, mobile phones and pay TV. Since 2005, we have been crafting & refining our comparison tools to ensure that we can find the best deal possible for you. Plus, our services come at no cost to you.


Contact info

4.2

Great

TrustScore 4 out of 5

482 reviews

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4.2

All reviews

(482)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The overall was so easy

The overall was so easy. The guy I spoked to was wonderful and I am glad that I am in the professional hands. It is going to take a while to mover over but they are looking after me.

February 26, 2019
Unprompted review
Rated 3 out of 5 stars

The staff were competent and polite.nice staff, old plane

The staff were competent and polite.
The lower rating is due to the age and run down nature of the plane itself. While I’m sure the vehicle is as sound as is required, the inflight entertainment did not work, the arm rest did not recline and the plane in general was old. I think I may be spoilt by the rules and regs in my country regarding the planes age. Staff were nice.

February 24, 2019
Unprompted review
Rated 4 out of 5 stars

Patiently explaining

Patient, taking that extra effort to explain, and work out the little things which we take for granted, which could add more than what we need to pay the provider. So, yes, good job. Am glad to have used the service.

February 23, 2019
Unprompted review
Rated 1 out of 5 stars

Poor outcome

After a long discussion with Lewis Eddy of youcompare I agreed to change my electricity retailer from Simply Energy to AGL on the understanding I would save more than $40 on my last bill. I have only just today received the AGL offer and done my own comparison. Based on my last bill it will cost nearly $55 more with AGL. As I have 10 days cooling off period I will be cancelling AGL and currently revert back to Simply Energy.

February 20, 2019
Unprompted review
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Reply from youcompare

Hi Gregory,

Thank you for taking the time to leave a review.

We apologise for the negative experience you had while using our services.

Please email us at feedback@youcompare.com.au and we will investigate this further.

Kind Regards,
Josh

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