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youknow.co.nz Reviews 

181
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TrustScore 4.5 out of 5

4.7

Clothing Store
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Review summary

Created with AI, based on recent reviews

Evaluating 159 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the clothing and products, highlighting their durability and comfortable wear. Many people also commend the staff for being incredibly helpful, friendly, and welcoming, contributing to a positive shopping experience. The company's excellent service, including fast delivery and easy website access, further enhances customer satisfaction. Many reviewers appreciate the unique product range and the strong community vibe, leading them to repeatedly choose this brand for their purchases. The overall experience is consistently described as amazing and highly recommended.

What people talk about most

Product

Consumers find product quality to be outstanding, with many praising the material, style, and overall... See more

Staff

People report positive experiences with staff, consistently highlighting their friendliness and helpfulness.... See more

Quality

Users describe positive interactions with quality, consistently praising the material, style, and overall... See more

Service

Clients share positive opinions on service, consistently highlighting the quality and efficiency of the... See more

Customer service

Reviewers highlight positive aspects of customer service, with many consistently praising the awesome and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently purchased some things on their sale and as a result got a free tee. I didn't get the tee with my order, but they sent it separately to me in Sydney at their own cost. Always top quality go... See more

Rated 5 out of 5 stars

Brilliant quality clothing, I have decked all my grandkids (aged 2-7 ) with the warmest winter tracksuits I’ve ever found. Quick delivery means you are never waiting long to receive your order. I woul... See more

Rated 5 out of 5 stars

Great quality brand and even better family-like community it's created. Always happy to support this brand and if i were to pick a favourite garment - it would have to be the Nothing by You Know Hoodi... See more

Rated 5 out of 5 stars

I love this store - the staff are so helpful and friendly. YouKnow's hoodie are the best in the business, such beautiful quality. I'm also a huge fan of their Nothing range. So nice to have something... See more

Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Printed Clothing Store
  4. Streetwear Store
  5. Women's Clothing Store

Written by the company

Since the day we started back in 2017, YOUKNOW. has been built bit-by-bit with the help of friends, whanau and most importantly our wider community. The brand couldn’t have started more organically even if we tried. Since those first plain black t-shirts, we’ve always tried to stay true to ourselves. Getting our friends and whanau to model, the super creatives to take the photos & even parents to help pick and pack orders. Since then, we have grown and turned this passion project into a reality. We are on a mission to become a household name in fashion in Aotearoa.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

181 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(181)

159 reviews in the last 12 months

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Rated 1 out of 5 stars

Never buy from this company

Never buy from this company. When you pay a large fee to return an item to them, they will, without question, send out a different size of the same item. They have terrible customer service and you cannot easily get in contact with them. I sent an email to their customer service team asking for the return address for my item, and they sent me the wrong one. I luckily found the correct address on Google Maps and corrected their mistake. Avoid them. Now I have to wait for the next item to arrive and will have to pay another large fee to return it to them. It is a disgraceful way to run a company.​​​​​​​​​​​​​​​​

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Customer service was absolutely amazing

Customer service was absolutely amazing. The cashier was super friendly, kind and very approachable. The products was sooo very nice as well! We will definitely come back
To buy some more!

April 10, 2026
Unprompted review

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