Young Driver Reviews 7,228

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendliness, patience, and professional approach, which greatly contributes to a positive learning environment. The booking process is frequently described as easy and efficient, and the overall service is highlighted as excellent, with many appreciating the clear instructions and well-organized sessions that build confidence in young drivers. However, some customers also noted issues with the booking system, experiencing administrative errors that led to instructor changes. A few other people felt that the instruction provided was rushed or not sufficiently informative, with some instances where the driving time was perceived as limited or the explanations unclear, particularly for new drivers.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the instructors for being... See more

User experience

Clients share positive opinions on user experience. Many reviewers found the experience amazing, well-run,... See more

Booking process

Customers had positive experiences with the booking process. Many found it easy and quick to book, with some... See more

Instructions

Users describe positive interactions with instructions. Many customers highlight the helpful and patient... See more

Service

Reviewers mention positive feedback about service. Many customers express satisfaction with the lessons,... See more

Based on these reviews

Rated 5 out of 5 stars

Bought for my sons birthday I'm so glad I did Was a great day and cant believe how much actual driving he did in the 1/2hr slot as this was his first time driving and he really enjoyed the experienc... See more

Rated 5 out of 5 stars

Really great 1st experience. An hr flew by. Cones, Reversing, 3 point turn and many other things experienced. Great to watch, great view from Bridge. All kids smiling afterwards.

Rated 5 out of 5 stars

Booked a driving lesson with 'Young Driver' for my teenage son. Instructor (Andy) was friendly and professional. Venue at Cribbs Causeway Bristol was a little small but laid out well. My son enjoye... See more

Rated 5 out of 5 stars

My Grandson enjoyed the lesson ......he felt that he had actually learned to drive,this was his second hour lesson .... he understood how to use the clutch, this experience really boosted his self est... See more


Company details

  1. Driving School

Written by the company

Behind the wheel of a Suzuki Swift or similar vehicle, kids over 9-years-old can have their first taste of proper driving in a safe environment, on private land with a specially trained professional driving instructor and in a dual-controlled car. They’ll learn how to change gear, steer, manoeuvre, tackle junctions and so much more! Little ones aren’t forgotten, younger drivers aged 4-9 can also have fun and learn the basics of driving in our specially designed, and built by us, Firefly Sports electric supercars. We have 70+ venues across the UK, so you're likely to find a Young Driver venue conveniently located near you. With more than 1.4 million lessons delivered and 14 years of experience, we are the leading under 17 driving school in the world. Fun, safe and memorable are our main keywords and we’ll make sure those apply to your youngster’s lesson every single time they have a driving lesson with us.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

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Replied to 90% of negative reviews

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Rated 5 out of 5 stars

Excellent confidence builder

It was my 16 year old sons 2nd 30 min lesson. He thought he would not remember the 1st 30 min lesson instruction but once in the car the instructor praised his efforts and he came out glowing with confidence. Will book 1hr lesson next time.

February 22, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing experience

We bought our son 12 yesr old son a 1hr driving lesson as a Christmas present!! Best purchase as he had the most wonderful experience, the instructor Shane was amazing and he managed to achieve so much in 1hr, he managed to drive and change gears 1-3, reverse, over take, parallel park and do a 3 point turn. He has gained so much confidence and would.love to do it again!! Well worth it!!

February 22, 2026
Unprompted review
Rated 5 out of 5 stars

Young Driver Lingfield

Venue - Lingfield Race Course - Great venue, selection of vehicles and waiting area with toilets etc., my 12 year old was doing it for the first time and this track is really good for inexperienced drivers. Instructors were friendly and spent time giving feedback at the end. Covered all aspects of first time driving.

February 15, 2026
Unprompted review
Rated 1 out of 5 stars

I’ve bought 3 one hour sessions and a…

I’ve bought 3 one hour sessions and a half an hour session for my son’s 16th birthday.
We went to the Cheshire County Show ground (they usually host the flower show in Cheshire).
On our first visit the signage was very poor and we missed the entry.
When we entered the venue there were lots of potholes in the car park and some on the track. The first experience it wasn’t raining so although it was annoying it wasn’t as noticeable as the second visit.
It had been raining before the second visit and there was mud everywhere and the potholes were worse than ever. They were also all over the tracks. We were late to start which was not our fault the driver over ran with the last child. She was very nice but we didn’t get any extra time back.
We were told that the pot holes were all over the tracks and my son confirmed that it was true.
This affected his driving lesson due to him not being able to pick up speed enough to use his gears properly.
I feel very disappointed as my son hasn’t gotten the experience that he should have.
Cheshire county ground show stated that they will fix the potholes when they have their next show!

February 21, 2026
Unprompted review
Young Driver logo

Reply from Young Driver

Hi Michelle,

Thank you for taking the time to share your concerns regarding your son’s recent sessions at Cheshire County Showground. We do appreciate detailed feedback.

We are sorry to hear that your experience did not meet expectations.
With regard to signage and entry to the venue, we provide directions and arrival guidance, via email, which can also be viewed via our Website. We also recommend using What3Words, which takes customers to our reception area for check in. However, we recognise that some venue layouts can vary depending on other events and temporary traffic arrangements. Your comments about entry signage will be passed to the management team.

Concerning the condition of the car park and surface, Cheshire County Showground is a multi-use agricultural event site rather than a permanent driving circuit. As such, surface conditions can be affected by weather, especially during periods of heavy rain. Safety remains our priority at all times. If track conditions are deemed unsafe, sessions are paused or adjusted accordingly. We would not run lessons where there is a safety risk.

In relation to potholes affecting speed and gear progression, our instructors adapt lesson plans to prevailing surface conditions to ensure drivers still receive structured tuition appropriate to their level. While maximum speeds may be moderated in certain areas for safety reasons, core driving skills, steering control, clutch control, braking, gear changes, hazard awareness, remain fully deliverable.

Regarding the delayed start time, sessions are scheduled consecutively, and occasional short overruns can occur. Instructors aim to keep these to a minimum.
We understand your disappointment, particularly given that multiple sessions were purchased as a birthday gift. At this stage, we would welcome clarification on the resolution you are seeking so that we can review this appropriately. Please get in touch with us at info@youngdriver.com.

We also confirm that we have a number of venues a short distance from Cheshire Showground, such as Manchester United Football Club, Haydock Park Racecourse, University of Bolton Stadium and Aintree Racecourse.

We look forward to your response so we can work towards an appropriate resolution.

Many thanks,
The Young Driver Team

Rated 5 out of 5 stars

So impressive

So impressive! Mark the instructor was brilliant and our son loved it and even told Mark that he's a good instructor. We paid for the in car recording which was brilliant too. Highly recommend and we will be booking relatively regularly.

February 22, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing for experience prior to road lessons

While I was 16, I had multiple driving lessons at Young Drivers. Found these really beneficial for building my confidence on the road and getting comfortable while driving. I had really great instructors who accommodated the lesson to the way I learn (including Iain, 2 different Andys, Tracie, Robbie, Clive, Anth, Neil, Gary) and couldn’t fault any of them.

Now I’m 17, my instructor has full confidence in me and I find lessons on the real road to be a lot less scary than I anticipated since I’m already used to changing gears, starting the car, driving, reversing, etc. So, I fully recommend getting lessons with Young Drivers for experience.

February 21, 2026
Unprompted review
Rated 5 out of 5 stars

Autistic son loved it

The instructor was great and in my sons words who has autism she was kind.... great praise coming from him. Check in was easy and efficient and the lesson started on time. Watching his lesson was a little scary as with his autism i knew he could have a meltdown but no such problem. When he got out the car he said he really enjoyed it and we had a good debrief off his instructor. Will definitely book him in again and his sister looks forward to her first lesson.

February 15, 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous 👌

The staff were all very welcoming & jolly, even though it was chucking it down with rain!
Our son said his instructor made was amazing & encouraging. He's already booked in to go again.

February 15, 2026
Unprompted review
Rated 1 out of 5 stars

Attended TECA in Aberdeen yesterday…

Attended TECA in Aberdeen yesterday with my 15 year old son, easy to find but no tea/coffee facilities for parents. My son was very excited to have a 1 hour lesson as his very first time being the wheel of a car but he left quiet and deflated with his head hanging and wouldn't speak. I had been watching and had been incredibly frustrated wondering why his car hadn't moved for approx 70% of the lesson!! All the other (much younger and smaller) children were driving around and around whilst my son seemed to be fixed on doing small forward/backwards movements in a corner or reversing in between cones for approx 30% of the lesson with the rest being stationary!!! Little or no driving!!! Turned out the lesson had been very serious and he felt very guilty if any mistakes were made as there was little encouragement, lots of lecturing and he just wanted to get out of TECA and go home. I asked the instructor for feedback which was very minimal and serious and was advised not to expect perfection after a first lesson, he will improve with more lessons!!! There was little or no positive feedback!!! My son had barely driven the car!!! My son doesn't wish to return and neither do I. What a waste of £100 and I am so sad this was a negative first time driving experience for my son. We haven't spoken much about it since as he just wants to forget it happened. He is normally such a happy, enthusiastic boy. I do not recommend!!!!

February 14, 2026
Unprompted review
Young Driver logo

Reply from Young Driver

Hi Deirdre,

Thank you for taking the time to share your feedback.
We are sorry to hear that your son’s first driving experience was disappointing. A first lesson should build confidence and excitement, so it is disappointing to hear that he left feeling deflated rather than encouraged.

During initial sessions, instructors often focus on core vehicle control, clutch balance, low speed manoeuvres, and spatial awareness, before progressing to continuous driving. While this structured approach is designed to build safe foundations, it should always be delivered with clear communication, encouragement, and age appropriate reassurance. It is clear from your comments that this balance did not feel right on the day.

We regret that the feedback provided to you afterwards did not fully address your concerns or offer constructive insight into your son’s progress. Positive reinforcement is especially important for young first time drivers, and your comments will be shared with our team for review.

If you would be open to it, we would welcome the opportunity to speak with you directly to better understand what happened and explore how we might restore your son’s confidence. Please contact info@youngdriver.com, and we can look into this for you.
We appreciate you bringing this to our attention and are sorry that his first experience did not meet your expectations.

Many thanks,
The Young Driver Team

Rated 5 out of 5 stars

Excellent idea for young people

What a great experience! This was my son's first driving experience. The instructor (Steve) was professional, friendly and helpful. We would absolutely recommend this company to our friends. It was well organised and definitely worth the money. We will be rebooking soon.

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

Best preparation

I got given this experience as a gift to do half hour of driving as preparation to turning 17. This was a wonderful experience and got me ready for the driving world. I would reccomend highly.

March 29, 2025
Rated 5 out of 5 stars

Great first driving experience!

Excellent experience for our 14 year old with no driving experience and after an hour he was driving with a manual gearbox. Thank you Katherine, would highly recommend

January 25, 2026

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