Couldn’t fault Your Move in our sales process. Initial contract set up was professional and prompt. The sale ended up being protracted and Rachel from the Carlisle branch was very good at promp... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We have dealt with Your Move in Carlisle for a number of years with our rental properties. Jessica Johnson has always been a great help to us offering excellent advice and helping us with tricky sit... See more
Company replied
Excellent service from all staff involved. From visiting my Dad in hospital to get that ball rolling, keeping us updated at all times, and helping guide us through some of the paperwork needed. Absolu... See more
Alison,Adele , Helen and Lisa were very professional , prompt with any queries and very helpful.
Company replied
Company details
Written by the company
Your Move is a multi-award winning estate and letting agency with a nationwide network of connected branches, offering expert property services across England, Scotland and Wales. Whether you're buying, selling, renting or letting, our local property professionals are here to guide you every step of the way. We put our customers first in everything we do. From initial valuation to final completion, Your Move is committed to delivering exceptional service, honest advice, and tailored support. We pride ourselves on our clear communication and personal approach, because we know that no two moves are the same. With decades of experience and local market knowledge, our team takes the time to understand your needs and ambitions, ensuring a smooth and stress-free journey. "All under one roof" - we also offer access to trusted partners for mortgage advice, insurance, surveying and conveyancing, making Your Move a truly comprehensive property solution.
Contact info
31-33 Fisher St, CA3 8RF, Carlisle, United Kingdom
- 01228 537333
4.3
Excellent
7 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Your Move - Carlisle
We are so glad you enjoyed your experience. We appreciate your kind words.
Regards,
Your Move
Very professional experience
Very professional experience from the initial visit to the house sale. No real pressure. Excellent communication and explanations during the process. Highly recommend.
May 1, 2026
Reply from Your Move - Carlisle
Gareth, sincere thanks for your kind and positive words. We very much appreciate your time and feedback.
Best regards
Liz Bolger
Director.
Efficient service
April 28, 2026
Alison,Adele Helen and Lisa
Alison,Adele , Helen and Lisa were very professional , prompt with any queries and very helpful.
April 10, 2026
Reply from Your Move - Carlisle
We're glad you enjoyed your experience. We appreciate your kind words about our team's professionalism and helpfulness.
Regards,
Your Move
Fantastic team
Excellent service from all staff involved. From visiting my Dad in hospital to get that ball rolling, keeping us updated at all times, and helping guide us through some of the paperwork needed. Absolute amazing team at Carlisle branch
March 30, 2026
Your Move Carlisle highly recommended
We have dealt with Your Move in Carlisle for a number of years with our rental properties. Jessica Johnson has always been a great help to us offering excellent advice and helping us with tricky situations when they arose.
We have always found the Carlisle branch very professional and helpful and just a phone call away.
We can highly recommend Your Move Carlisle branch and all their staff.
March 30, 2026
Unprompted review
Reply from Your Move - Carlisle
We appreciate your positive feedback regarding our services for your rental properties. We're happy to hear that our team has been helpful and professional. It's great to know our advice and support have been valuable to you.
Regards,
Your Move
Proactive, Professional and Friendly
Couldn’t fault Your Move in our sales process.
Initial contract set up was professional and prompt.
The sale ended up being protracted and Rachel from the Carlisle branch was very good at prompting the buyer and his solicitor to make sure that misunderstandings about progress were resolved.
Adele was also always helpful
March 23, 2026
Unprompted review
Reply from Your Move - Carlisle
Thank you Graeme, very much appreciated and thank you for supporting our local franchise business. Best regards, Liz Bolger, Director.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.