YourHealthBasket Reviews 

743
TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

I'm so grateful that you are able to supply 2DG, a key medication in my protocol. Although postage to Australia is a little pricey it always arrives from overseas in exactly 5 days which is faster tha... See more

Rated 5 out of 5 stars

First class products many of which are unobtainable from other sources. The delivery is smooth, though sometimes the products are sent in separate batches, which I find slightly confusing. In such ca... See more

Rated 5 out of 5 stars

GREAT COMPANY!!! VAST SUPPLY OF HEALTH SUPPLEMENTS AND THE BEST CUSTOMER SERVICE YOU WILL FIND ANYWHERE!!! VERY ATTENTIVE TO YOUR ORDERS AND RESPONDS TO EMAILS AT THE SPEED OF LIGHT (USUALLY WITHIN AN... See more

Rated 5 out of 5 stars

SFI Health Betaine HCl is great value for the strength of each capsule - and as ever the customer service was 5 star. Ordered after the cut off for next day delivery - but nevertheless it arrived with... See more

Company details

  1. Vitamin and Supplements Store
  2. Health and Beauty Shop

About YourHealthBasket

Written by the company

For over 15 years, YourHealthBasket have been a vital link between integrative healthcare practitioners and their clients.

Our aim is to provide a fast, reliable and convenient way to shop online for nutritional products for practitioners, their clients and the health conscious consumer.

Our commitment to providing access to high quality, professional-grade supplements all from one website, allows healthcare practitioners to save time and effort when creating protocols for their patients.

With an inventory of over 4000 products and exclusive access to leading supplement brands from around the world, YourHealthBasket has been building strong relationships with premium supplement brands since 2010. Our expert nutritionists handpick the products we stock based on research and in-practice results.

We stock brands such as Thorne, Pure Encapsulations, lipolife, New Roots Herbal, Ancestral Supplements, Atrantil, econugenics, xymogen, Intelligence of Nature and many more ...

Commencing in 2025, we are now working with BANT as a member benefit provider, highlighting our ongoing commitment to the practitioner community and reinforcing our mission to provide unparalleled service to practitioners and their clients.

YourHealthBasket are first choice for practitioner supplements.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

743 reviews

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Asks customers to review

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Replied to 85% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(743)

136 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Excellent! Received order within a few days. I ordered the same item from another source 3 weeks ago and I'm still waiting. I'm very grateful for your Excellent service thank you. Ordering again now

May 30, 2025
Unprompted review
Rated 3 out of 5 stars

Whilst I appreciate the quick ordering…

Whilst I appreciate the quick ordering of your products,
I do miss the lack of any confirmation of my order or any confirmation of the invoice on line.
The only information (that I guessed was from you, was a confirmation from Detoxpeople on line. However they did not say where the delivery was coming from or what the goods were or the company were. And this is not the first time this has happened !

March 25, 2025
YourHealthBasket logo

Reply from YourHealthBasket

Customer was promptly helped to locate confirmation and dispatch emails within her spam emails

Rated 4 out of 5 stars

Great products and pricing, but issues with back orders and delivery

Great products and pricing, but issues with back orders and delivery

I was very happy with the products I ordered from YourHealthBasket — everything was well packaged, and the pricing was quite reasonable compared to other suppliers. However, my experience was let down by two key issues.

Firstly, one of the items I ordered turned out to be on back order, even though it wasn’t marked as out of stock at the time of purchase. This delayed my entire order by 10 days, which was frustrating. The back order policy was not clearly communicated, and I only found out about the delay after following up myself.

Secondly, the delivery process was disappointing. The courier took quite a long time to deliver, and YourHealthBasket’s customer service couldn’t provide proper tracking details, which left me in the dark during the wait.

Overall, a mixed experience. I’d be happy to order again because the products are good — but I’d appreciate clearer stock information and more reliable delivery support.

May 2, 2025
Rated 1 out of 5 stars
YourHealthBasket logo

Reply from YourHealthBasket

Customer confirmed that the delivery was received the next day after ordering, this review was not intended for us

Rated 1 out of 5 stars

No import permit and appalling customer service

The Co does not have import permit from malaysian customs but yet allowed customer to purchase to be shipped to Malaysia. 3 weeks have passed and customer has asked for the products to be sent to another address in UK immediately but customer support insists on waiting for the goods to be returned. I can only receive the goods in UK if it arrive by June 4th otherwise i will need a full refund.

May 5, 2025
YourHealthBasket logo

Reply from YourHealthBasket

Sadly, this particular order was rejected by Malaysian customs. Customer requested a resend within the UK which was promptly actioned to avoid any further delays.

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