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Rated 1 out of 5 stars

Bought a bdr drive from these guys on ebay, when it arrived I immediately noticed I had made a mistake ordering the wrong model so it was returned next day. Sure my fault but it was unopened and in al... See more

Rated 5 out of 5 stars

Needed a new battery for my HP OMEN laptop - HP don’t supply them anymore so Your IT was a life saver! Battery was fairly priced, packaged really well and arrived in pretty good time since its dest... See more

Rated 1 out of 5 stars

Company like that should not be allowed to operate. Liers scammers and thieves in one. Stay away. Selling stuff non in stock. High prices. No communication. Guy running it is absolutely useless and cl... See more

Rated 5 out of 5 stars

Excellent approach to customer service. On my first call I was told who I needed to speak to and when he would be available. I called back and spoke with Spencer, he was incredibly helpful and my spar... See more

Company replied

Company details

  1. Computer and Accessories Store

Information provided by various external sources

Your IT Delivered is an Online IT Superstore for Computer Components & Parts. We stock Memory Cards, Printer Ink & Toner in our Online Computer Superstore.


Contact info

3.5

Average

TrustScore 3.5 out of 5

946 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Dodgy company. AVOID

Supplied me with a foreign market PC that clearly wasn't intended for our market, significantly lower spec than advertised and which certainly wasn't new; the box had been opened and a crude attempt to conceal this with unofficial branded tape of a kind not found on genuine packaging couldn't have been less convincing. Inside the box, the seals on bagged components were ripped apart and the serial number revealed the warranty had been activated several years ago. Stock like this should ring alarm bells and I would be highly suspicious of their supplier.

May 11, 2023
Unprompted review
Rated 2 out of 5 stars

The Sony product (replacement ear bud…

The Sony product (replacement ear bud for in ear headphones) is genuine and happy with such, however ………

£30 for only one rubber bud, is absolutely ridiculous, there’s two required and at that price you would expect a set to be provided. Next time it’ll be no genuine and a set of 8 for less than £10.

May 1, 2023
Rated 1 out of 5 stars

Long time to deliver. Poor communication.

Item took over 5 weeks to arrive so it obviously wasn't in stock. I wouldn't have placed the order if I had known and I am reluctant to place more orders due to this. Requests for an update on delivery via the message service went unanswered. One star for actual delivering the correct item eventually.

April 27, 2023
Rated 5 out of 5 stars

Highly recommended.

First time I've ordered anything from Your IT Delivered and it was an excellent experience. The pricing was very good, 1st class communication from Spencer and delivery was speedy. Highly recommended.

April 21, 2023
Unprompted review
Rated 5 out of 5 stars

Overall a good experience.

Free standard delivery, which was made into 48 hours tracked; so I had it the next day! Fast dispatch time and item as described and new. Overall a good experience.

April 11, 2023
Your IT Delivered logo

Reply from Your IT Delivered

Thank you so much for the great review!

Regards
Your IT Delivered Team

Rated 5 out of 5 stars

Easy and efficient ordering process

Easy and efficient ordering process. Prompt delivery. Very pleased with Your IT Delivered service!!

April 7, 2023
Your IT Delivered logo

Reply from Your IT Delivered

Thank you very much for the great review!

Regards
Your IT Delivered Team

Rated 1 out of 5 stars

The Mini port female to hdmi cable…

The Mini port female to hdmi cable didn't work. Couldn't get my thunderbolt working with my Lenovo ThinkPad.

March 26, 2023
Your IT Delivered logo

Reply from Your IT Delivered

We are sorry to hear that this cable didn't do the job for you. Please contact our customer service team who would be happy to advise on getting this returned for a replacement or a refund.

Regards
Your IT Delivered Team

Rated 3 out of 5 stars

Great service, but communication could be improved.

I had the fortune to speak to Tonya at Your IT Delivered who said she was going to query a problem up the chain to see if they could get my part any quicker than the estimated 4 weeks! She'd then get back to me. Unfortunately despite waiting a few days she didn't. HOWEVER I then tried calling them again (no answer) but the website now said I could get my part in 3 - 5 working days and that it was in stock. So despite not being able to speak to them, I decided to just order it on the website as I would have originally done. My part instead of coming in 3 - 5 working days arrived in 1 working day!

So over all many thanks and many thanks to Tonya for seeming to care, and I suspect her actions led to the part getting in to stock. Massive props for the quick delivery. However I have normalise the rating because no one got back to me or answer the phone when I tried calling back.

March 30, 2023
Your IT Delivered logo

Reply from Your IT Delivered

Thank you for the review and we are pleased that we managed to get the part delivered to you as soon as the stock became available.

Regards
Your IT Delivered Team

Rated 2 out of 5 stars

Still waiting for after sales support

Delivery was great . However the after sales response is a little slow . Wrong part shipped and have now requested a return and replacement twice with no reply .

Will give a better review once sorted

March 29, 2023
Your IT Delivered logo

Reply from Your IT Delivered

Thank you for the review. We can see that our customer service team have been in contact regarding the incorrect part that was ordered for your printer. We can confirm that this has been returned and refunded in full so we hope we can help with any future parts you may require.

Regards
Your IT Delivered Team

Rated 5 out of 5 stars

They are lovely

They are lovely, well worth it very impressed very comfortable when they’re on your head and the sound comes through very good

March 27, 2023
Your IT Delivered logo

Reply from Your IT Delivered

Thank you very much for the great review!

Regards
Your IT Delivered Team

Rated 4 out of 5 stars

Good Order Communication but Don't Hold Your Breath

Good order status communication to begin with however delivery timescale was much longer than was reasonable without an update, over 2 weeks!

March 21, 2023
Your IT Delivered logo

Reply from Your IT Delivered

Thank you for the review. We can see that the item ordered was a special order part, so this would take a bit longer but we will look at ways to make sure this communicated in a better way going forward.

Regards
Your IT Delivered Team

Rated 1 out of 5 stars

Expensive, and doesn't deliver

Ordered a pair of replacement foam ear tips for my Sony WF-1000XM4 earbuds, price was incredibly high and only one ear tip arrived, which was also damaged.

March 14, 2023
Your IT Delivered logo

Reply from Your IT Delivered

We are sorry to see that you are unhappy with your order. We can see that only 1 unit was ordered, so this would explain why only 1 was sent out to you.

We had not been previously notified that the item arrived damaged, so please contact our customer service team who would be happy to advise on getting this replaced.

Regards
Your IT Delivered Team

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