YOUR KEY MOVE LTD - Folkestone Estate Agents Reviews 102

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I had an excellent experience with Your Key moveHousing Company from start to finish. The whole process of buying my home was made incredibly fast and straightforward, which took a lot of stress off... See more

Company replied

Rated 5 out of 5 stars

If you would like to use an estate agent who always goes above and beyond expectations then Carlo and Your Key Move is the agency you should go to. Carlo ensured that a normally stressful experience w... See more

Company replied

Rated 5 out of 5 stars

Carlo at Your Key Move was amazing to work with. We had a full asking price offer within a week, thanks to great photos and marketing. He was always available - even outside the usual hours - which ma... See more

Company replied

Rated 5 out of 5 stars

"YOUR KEY MOVE" Estate agents Offer a high level of service in all areas of expertise in this field. They are available for help and advice from 8am until 8pm each day. We found Carlo extremely pr... See more

Company replied

Company details

  1. Real Estate Agents

Written by the company

Your Key Move – Award-Winning Folkestone Estate Agents & Kent Property Experts Looking for top estate agents in Folkestone? Your Key Move is an award-winning estate agency specialising in buying, selling, and letting homes across Folkestone, CT18–CT20, Canterbury, Ashford, Hythe, Hawkinge, Sandgate, and Dover. Our expert team provides personalised service, local market knowledge, and smooth property transactions, guiding you every step of the way. Whether you’re a first-time buyer, investor, or selling your home, trust Your Key Move for reliable, professional, and results-driven estate agents in Folkestone and across Kent.


Contact info

4.9

Excellent

TrustScore 5 out of 5

102 reviews

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Rated 5 out of 5 stars

Very efficient and friendly

March 26, 2025
Unprompted review
YOUR KEY MOVE LTD - Folkestone Estate Agents logo

Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents

Dear Marilyn,

It was my pleasure to be able to help you with your enquiry.

All the very best and please remember we are here for you if you need us again in the future.

Kindest regards,

Carlo Martella
Director - Folkestone estate agents Your Key Move

Rated 5 out of 5 stars

Fantastic service from Carlo and his…

Fantastic service from Carlo and his team, from start to finish. Very attentive and on the ball. Knew exactly the status of our chain. Proactive and supportive. Would absolutely recommend.

February 27, 2025
Unprompted review
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Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents

Dear Julie & John,

Thank you for taking the time to leave me a review.

It’s been my pleasure to have been able to sell your property in Etchinghill in Folkestone and make your move possible.

Guiding you from securing the sale to completion is equally important and we are very pleased that we have now been able to steer you safely to the finish line.

Enjoy your new home.

Kindest regards

Carlo Martella
Director of Folkestone estate agents Your Key Move.

Rated 5 out of 5 stars

Definitely a 5 Star service

Definitely a 5 Star service. We were totally disillusioned by other agents and Carlo was like a breath of fresh air. We felt he understood us and the market so well. Over a year on the market with other agents, Carlo came in and within 10 days had 2 offers and we are sold STC. Very responsive to messages or calls even on a Sunday! We would not hesitate to recommend Your Key Move.

March 6, 2025
Unprompted review
Rated 5 out of 5 stars

Most professional Estate Agent

Carlo was extremely professional from the first meeting and through the whole process. He was realistic in explaining the market and his recommendations for selling the property. This resulted in a quick sale with 2 good offers. I believe this was due to the fact that Carlo did all the viewings personally, he was extremely knowledgable on the neighbouring area and also took the time to learn all the details about my property. Carlo was recommended to me and his service did not disappoint.

February 28, 2025
Unprompted review
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Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents

Dear Brad,

Thank you for taking the time to leave me a review.

Its wonderful to hear that I've lived up to expectations.

Once again thank you for placing your trust in us which was greatly appreciated.


Kindest regards

Carlo Martella
Director - Folkestone estate agents Your Key Move

Rated 5 out of 5 stars

Best in the business estate agency

Carlo is a brilliant estate agent; he’s fastidious, an excellent communicator and very trustworthy. He has sold two properties for me now and has provided world class service.

January 11, 2025
Unprompted review
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Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents

Dear Jamie,

Thank you so much for taking the time to leave a review.

It’s always a pleasure to see that our hard work hasn’t gone unnoticed and would like to thank you for taking the time to leave this review.

It’s been my absolute pleasure to help you once again and I hope to be able to help you with many more sales in the future.

Kindest regards

Carlo Martella

Your Key Move Folkestone and Hawkinge Estate Agents

Rated 5 out of 5 stars

A Truly 5 Star Agent!

Carlo is excellent at helping with ideas on how to prepare to market a property and is always offering great advice. Couldn't thank him enough

April 13, 2024
Unprompted review
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Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents

Dear Kyle,

Thank you for you for taking the time to leave me a review.

We are always more than happy to provide advice on the best ways to prepare a property before going to market, as well answering any concerns or questions people might have.

If I can be of any further assistance, please don’t hesitate to call again.

Kindest regards

Carlo Martella

Folkestone & Hawkinge estate agents Your Key Move

Rated 5 out of 5 stars

Brilliant from start to finish

Brilliant from start to finish. Carlo was really helpful always there when needed and could not do enough for you. Would 100% recommend.

January 16, 2024
Unprompted review
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Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents

Dear Lee,

Thank you for taking the time to leave a review, it was an absolute pleasure being able to help you.

Kindest regards

Carlo Martella
Director
Folkestone Estate Agents Your Key Move LTD

Rated 5 out of 5 stars

Pre-advertising advice

Pre-advertising advice, advertising (photos, wording and pricing), all excellent. No tie-ins, so leave anytime you are unhappy - which shows their confidence in their service. And they always get back to you quickly when you call with a question or concern. They thoroughly check the chain behind any offer and advise on risk of acceptance. We have used two other estate agents in the area (Folkestone) before, and there was no comparison in any of the above.

November 3, 2023
Unprompted review
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Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents

Dear David,

Thank you so much for your review.

It’s always our pleasure to be able to the best possible advise.

We always do our very best with all our listings and our service to ensure we provide the best service possible.

We don’t believe tie-ins or any upfront fees to get your listing live should ever be charged or put in place by a reputable estate agency.

Kind regards

Folkestone Estate Agents Your Key Move

Rated 5 out of 5 stars

Full asking price and great service

We sold our property in Hythe with Carlo of Your Key Move last year. The service we received was excellent and Carlo managed to secure a sale for the full asking price. We would definitely use Carlo and Your Key Move again in the future.

March 1, 2023
Unprompted review
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Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents

Dear Matthew,

Thank you for your review.

We were delighted to get you full asking price within three days and also for £50,000 more than the other local agents had valued undervalued it for.

It will be a pleasure to help you move again if and when the time comes for you.

All the very best,

Your Key Move Folkestone Estate Agents

Rated 5 out of 5 stars

Fantastic!

Carlo found the right buyer, kept us up to date throughout and went the extra mile to ensure the stress was taken out of selling - highly recommend!

September 11, 2023
Unprompted review
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Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents

Dear Stuart,

It was an absolute pleasure being able to sell your house whilst making the whole process as stress free as possible for you.

Wishing you and the family the very best for the future.

Kind regards

Folkestone Estate Agents Your Key Move

Rated 5 out of 5 stars

fast response time

Small company, but well run. Great communication and fast response time, would recommend to friends and family.

August 23, 2023
Unprompted review
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Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents

Dear Charlie,

We are delighted to read your review and to hear you would recommend us to family and friends.

We wish you all the very best for the future.

Kind regards

All of the Your Key Move Folkestone Estate Agents team.

Rated 5 out of 5 stars

Truly five star service🌟🌟🌟🌟🌟.

Truly five star service🌟🌟🌟🌟🌟.
Estate agents generally tend to have a very poor reputation. That’s because they don’t match up to the excellent service provided by Your Key Move. Carlo is tirelessly proactive when it comes to selling your property. He keeps you constantly informed of all developments. Having struggled to sell my property for over a year with other Estate Agents, it was refreshing to have so many viewings which culminated in Carlo finding me a buyer!
I cannot fault the service provided and would highly recommend the company to anybody who is serious about selling their property.

May 13, 2023
Unprompted review
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Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents

Dear Jenny,

What a lovely review to read, we are delighted that we have been able to provide you with the five star service that you deserved.

All the very best from all of the Your Key Move team.

Rated 5 out of 5 stars

Excellent Estate Agent, honest, trustworthy & reliable.

Carlo at ‘Your Key Move’ is an absolutely amazing Estate Agent. We found our perfect bungalow through his company and were absolutely blown away by the totally amazing service we received. Superbly professional, honest, trustworthy, reliable and personal service throughout. Couldn’t wish for a better Estate Agent. Can highly recommend Carlo and his Team. Thank you so much.

April 9, 2023
Unprompted review
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Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents

Dear Lesley,

Thank you so much for leaving us a review, we are absolutely delighted that we have exceeded your expectations.

We are so pleased that we were able to find you the house of your dreams.

All the very best for the future,

Kind regards

All of the Folkestone estate agents Your Key Move team.

Rated 5 out of 5 stars

Beautiful pictures to show off your property.

Your key move attended my property only a week ago and knew the best way to market its key points to best appeal to buyers. They price fairly and use new methods of photography, in my case using a drone to show the sea views from the balconies. They have real expertise in getting the deal done - Sold in less than 3 days.

March 20, 2023
Unprompted review
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Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents

Dear Dan,

All of the team are absolutely delighted to have been able to provide you with a true five star service and we wish you the very best for the future.

Kind regards

Your Key Move Folkestone Estate Agents

Rated 5 out of 5 stars

Incredibly efficient service

Incredibly efficient service. W they genuinely care about getting the very best outcome for their customer.
They provide regular updates and are contactable around the clock.

February 15, 2023
Unprompted review
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Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents

Dear George,

Thank you for taking the time to leave us such a lovely review.

We look forward to helping you in any future moves and wish you the very best in your new home.

Kind regards

Your Key move Folkestone Estate Agents

Rated 5 out of 5 stars

I’ve had a great experience with on the…

I’ve had a great experience with on the market my property sold quickly ,Carlo has been very helpful

January 31, 2023
Unprompted review
YOUR KEY MOVE LTD - Folkestone Estate Agents logo

Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents

Dear Julie,

Thank you for taking the time to leave us a review.

We are delighted we sold your house so quickly and for full asking price.

Now on to a speedy completion and your exciting new home and lifestyle.

Best wishes,

Your Key Move Folkestone Estate Agents

Rated 5 out of 5 stars

Carlo is AMAZING!!! Second to none!!!

Carlo was the estate agent for a property we were buying, and he was super helpful! More responsive and informative than everyone else we had to deal with, and really went the extra mile by always replying, keeping us updated with things, and passing communication between us and the sellers. He has no obligation to even speak to me as he isn’t my estate agent! Will 100% be using him next time if we move again. A** service! Thank you for all your help!!! Very kind too!!!

January 31, 2023
Unprompted review
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Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents

Dear Nic,

Thank you so much for the lovely review!

It’s been our absolute pleasure to be able to help you throughout your buying journey with us.

Even though we were not your agent we still wanted to help you as if you were.

Wishing you the very best in your new home and many years of happiness.

Best wishes

Your Key Move Folkestone Estate Agents

Rated 5 out of 5 stars

Despite a drop in the sales market…

Despite a drop in the sales market carlo found me a buyer and at a good price. More than other agents had quoted. He was always available to answer any queries I had and kept me well informed of developments.

December 22, 2022
Unprompted review
Rated 5 out of 5 stars

We wanted to sell our house

We wanted to sell our house, so we made an appointment with Carlo. He was so helpful, polite, and friendly. Our house went on the market and had an offer within a week which we excepted. We were so happy. Everything is going smoothly. Any questions I have Carlo is always there to support us , we would fully recommend Your Key Move to anyone wanting to sell their house.

September 7, 2022
Unprompted review
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Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents

Dear Norman,

Thank you for taking the time to leave us a review.

We are delighted that we have provided you with a five star service.

We will continue to provide this five star service until the successful completion of your sale, with the help of our fully dedicated after sales team.

Kind regards

All of the Your Key Move Folkestone Estate Agents Team

Rated 5 out of 5 stars

We were highly recommended to YOUR KEY MOVE

We were highly recommended to YOUR KEY MOVE from friends who recently sold their property with them and we haven't been dissapointed. From the first call to Carlo to actually closing the deal he was faultless. We had viewed a property and needed to get on the market asap and he came that evening producing the photos and the property was on the market within 2 days. The 1st booking made within a couple of hours of going live and the house sold to the 1st person that viewed for over the asking price. Buying and selling is stressful and Carlo has definately taken the stress out of it so far. Thank you so much for all your help to give us the best chance to secure our dream property.

We would certanly give more than 5 stars if we were able

July 25, 2022
Unprompted review
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Reply from YOUR KEY MOVE LTD - Folkestone Estate Agents

Dear Lorraine,

Thank you so much for the five star review.

It is always a pleasure to be able to hear that we have exceeded expectations.

It’s also especially pleasing to hear that we have been recommended from past customers.

All the very best

Folkestone Estate Agents Your Key Move

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