Yourlottoservice UK Ltd. Reviews 1,004

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their politeness, helpfulness, and professional demeanor, making interactions pleasant and informative. Many people highlight the excellent customer service, noting that representatives are friendly, patient, and clearly explain how the service works without being pushy. Consumers appreciate the overall positive experience and the ease with which they can understand the offerings. However, some customers also noted issues with contact and subscription practices. A few people mentioned concerns regarding communication frequency and subscription processes. Some customers also expressed dissatisfaction with certain promotional offers and follow-up communications.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the politeness, friendliness,... See more

Customer service

Consumers find customer service to be a positive experience. Many reviewers highlight the politeness and... See more

Service

Customers had positive experiences with service. Many reviewers received free lottery lines as promised, with... See more

Customer communications

Clients share ambiguous opinions on contact. Many reviewers report positive experiences, praising polite and... See more

User experience

People report positive experiences with the user experience. Customers found the service easy to use and... See more

Subscription

Reviewers highlight ambiguous aspects of subscription. Some customers report no pressure to sign up for... See more

Based on these reviews

Rated 5 out of 5 stars

I was contacted via phone and 1st I was a bit skeptical the advisor explained in general why he was calling me advisor was very polite n we got to talking and when he went on to explain that I was be... See more

Company replied

Rated 5 out of 5 stars

I first used this company’s offer of 10 free lines for a National Lottery draw back in December 2025. Initially I was a little bit sceptical about it but the lady I talked to on the phone was very h... See more

Company replied

Rated 5 out of 5 stars

The telephone call was very friendly and offered me 10 free lines for a Saturday night draw. This wasn’t successful and I’ve had another call offering another 10 lines for free. I normally occasion... See more

Company replied

Rated 5 out of 5 stars

I quite often receive free lines from different magazines.Each time I claimed these lines I have been treated very professionally. They obviously try to sell their additional products but are not pu... See more

Company replied


Company details


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 82% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Alarm bells !

Reading T&Cs, for the free lines to be valid you need to register with them. Your name,d.o.b
gender, phone number, and in case you decide to purchase a subscription, your bank details, this is 3.1.in their T&Cs. The letter I received says they will only need your bank details if you win over £2, so for that reason I’m out.

April 24, 2026
Unprompted review
Rated 1 out of 5 stars

Stop your unsolicited calls

Stop your unsolicited calls, trying to ring from similar numbers is just going to give you what you got - blocked call. I expect that I'll get another call from another similar number soon

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

I have no complaints

I have no complaints, staff were helpful, polite and professional.
Well done!

April 21, 2026
Unprompted review
Yourlottoservice UK Ltd. logo

Reply from Yourlottoservice UK Ltd.

Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.

We wish you all the best for any future lines with us.

Kind regards
Your Lotto Service Team

Rated 5 out of 5 stars

Your lottery review

The gentleman that I spoke to was very polite, really helpful and explained everything clearly. I would definitely recommend this service.

April 21, 2026
Unprompted review
Yourlottoservice UK Ltd. logo

Reply from Yourlottoservice UK Ltd.

Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.

We wish you all the best for any future lines with us.

Kind regards
Your Lotto Service Team

Rated 5 out of 5 stars

I was contacted via phone and 1st I was…

I was contacted via phone and 1st I was a bit skeptical the advisor explained in general why he was calling me advisor was very polite n we got to talking and when he went on to explain that I was being given q0 lottery tickets I was over the moon.And I hadn't done lotto in awhile and It got me returning to buying again.My experience was 100% Pleasant and wished me Luck. Kind Regards Elizabeth Guy.

February 5, 2026
Unprompted review
Yourlottoservice UK Ltd. logo

Reply from Yourlottoservice UK Ltd.

Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.

We wish you all the best for any future lines with us.

Kind regards
Your Lotto Service Team

Rated 5 out of 5 stars

The gentleman I spoke to on the phone…

The gentleman I spoke to on the phone was very kind and Patient he wasn’t pushy or rude. He was just a very nice man.

April 21, 2026
Unprompted review
Yourlottoservice UK Ltd. logo

Reply from Yourlottoservice UK Ltd.

Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.

We wish you all the best for any future lines with us.

Kind regards
Your Lotto Service Team

Rated 5 out of 5 stars

Polite friendly staff excellent service.

Polite friendly staff excellent service.

February 12, 2026
Unprompted review
Yourlottoservice UK Ltd. logo

Reply from Yourlottoservice UK Ltd.

Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.

We wish you all the best for any future lines with us.

Kind regards
Your Lotto Service Team

Rated 5 out of 5 stars

Very polite and patient with me as not…

Very polite and patient with me as not used to online or technology so nice to speak to a human and have things set out in a clear and understanding way
C.Carmel

February 11, 2026
Unprompted review
Yourlottoservice UK Ltd. logo

Reply from Yourlottoservice UK Ltd.

Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.

We wish you all the best for any future lines with us.

Kind regards
Your Lotto Service Team

Rated 5 out of 5 stars

I can only say it was excellent …

I can only say it was excellent service I received when I registered my lotto numbers and the gentleman I spoke to was very polite and helpful Thankyou.

April 21, 2026
Unprompted review
Yourlottoservice UK Ltd. logo

Reply from Yourlottoservice UK Ltd.

Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.

We wish you all the best for any future lines with us.

Kind regards
Your Lotto Service Team

Rated 5 out of 5 stars

Good service

Good service

April 21, 2026
Unprompted review
Yourlottoservice UK Ltd. logo

Reply from Yourlottoservice UK Ltd.

Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.

We wish you all the best for any future lines with us.

Kind regards
Your Lotto Service Team

Rated 5 out of 5 stars

Generous free tickets

Generous free tickets! No luck though. Offered 10 more free tickets for next draw, for c
writing review. Maybe better luck next time 🤞

April 21, 2026
Unprompted review
Yourlottoservice UK Ltd. logo

Reply from Yourlottoservice UK Ltd.

Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.

We wish you all the best for any future lines with us.

Kind regards
Your Lotto Service Team

Rated 5 out of 5 stars

excellent service term

February 21, 2026
Unprompted review
Yourlottoservice UK Ltd. logo

Reply from Yourlottoservice UK Ltd.

Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.

We wish you all the best for any future lines with us.

Kind regards
Your Lotto Service Team

Rated 5 out of 5 stars

The person i spoke to was very polite

The person i spoke to was very polite, helpful and easy to understand why she called me.
Cant fault them.

March 20, 2026
Unprompted review
Yourlottoservice UK Ltd. logo

Reply from Yourlottoservice UK Ltd.

Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.

We wish you all the best for any future lines with us.

Kind regards
Your Lotto Service Team

Rated 4 out of 5 stars

In it to Win It

Agents are very polite and give great explanations with all questions answered. I didn’t win anything on my free lines but am going to sign up for 3 months to see how it goes.

April 21, 2026
Unprompted review
Yourlottoservice UK Ltd. logo

Reply from Yourlottoservice UK Ltd.

Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.

We wish you all the best for any future lines with us.

Kind regards
Your Lotto Service Team

Rated 5 out of 5 stars

Lotto Contact

I receives a polite and informative call explaining a new scheme sharing numbers.

April 20, 2026
Unprompted review
Yourlottoservice UK Ltd. logo

Reply from Yourlottoservice UK Ltd.

Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.

We wish you all the best for any future lines with us.

Kind regards
Your Lotto Service Team

Rated 5 out of 5 stars

I got a letter for 10 free tickets

I got a letter saying that if I call this company’s number I could get 10 free lotto tickets, I called and the lady was very nice and polite. I didn’t win but the tickets were free, hope I get better luck next time.

April 15, 2026
Unprompted review
Yourlottoservice UK Ltd. logo

Reply from Yourlottoservice UK Ltd.

Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.

We wish you all the best for any future lines with us.

Kind regards
Your Lotto Service Team

Rated 4 out of 5 stars

Lottery phone experience

The gentleman I spoke to was very pleasant and clearly explained everything. At the end of the conversation he asked if I would be interested in joining a syndicate and when I declined he was fine, didn't try to persuade me and wished me luck with my numbers.

February 12, 2026
Unprompted review
Yourlottoservice UK Ltd. logo

Reply from Yourlottoservice UK Ltd.

Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.

We wish you all the best for any future lines with us.

Kind regards
Your Lotto Service Team

Rated 5 out of 5 stars

Really positive and friendly sales team

Really positive and friendly sales team

April 15, 2026
Unprompted review
Yourlottoservice UK Ltd. logo

Reply from Yourlottoservice UK Ltd.

Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.

We wish you all the best for any future lines with us.

Kind regards
Your Lotto Service Team

Rated 5 out of 5 stars

I received my free lines as discussed

I received my free lines as discussed. Very friendly member of staff who contacted me. Something for nothing - hope I win something!

April 13, 2026
Unprompted review
Yourlottoservice UK Ltd. logo

Reply from Yourlottoservice UK Ltd.

Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.

We wish you all the best for any future lines with us.

Kind regards
Your Lotto Service Team

Rated 5 out of 5 stars

Very friendly and polite staff

Very friendly and polite staff

February 19, 2026
Unprompted review
Yourlottoservice UK Ltd. logo

Reply from Yourlottoservice UK Ltd.

Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.

We wish you all the best for any future lines with us.

Kind regards
Your Lotto Service Team

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