YPP Lettings Reviews 

Created with AI, based on recent reviews

Considering 59 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the friendly staff and dedicated maintenance team for providing exceptional daily service, welcoming visitors warmly, and efficiently resolving various apartment issues. Customers deeply appreciate the prompt assistance and helpful advice received during thorough property viewings and exceptionally smooth moving processes. Some reviewers were not happy with the poor communication, confusing tenancy check-out processes, and inadequate handling of complaints by office representatives. Consumers also mentioned that several minor and major maintenance problems remained unresolved for many months, leaving tenants to deal with persistent difficulties and significant personal frustration.See more

Reviews shaping this summary

Mark H is very professional, helpful and friendly as well. He managed to fix most of the problems that were reported, while he helped us to report others as well. Shout out to him. And thank you so mu... See more

Alex was very warm and interactive even in the course of repainting the water mark noticed in the apartment.

Sister Nikki Cheung is really such a kind person! I just moved to Oasis Residence and encountered some problems. Sister Nikki Cheung at the front desk helped me deal with them very patiently—she told... See more

Alex has been very kind and thoughtful throughout the whole flat maintenance process which was carried out during my working from home hours. He showed impressive attention to detail and he was very c... See more