YuLife Reviews 871

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and professional demeanor, often noting how valued and heard they felt. The customer service is frequently highlighted as first-class, with many people appreciating the quick response times and efficient resolution of their queries. The app itself is seen as a great motivator for fitness and overall well-being, making it easy and fun to stay active and mindful. However, some customers also noted issues with communication, mentioning that they sometimes needed to chase responses to their queries and felt there was a lack of ownership in resolving problems. A few people also experienced difficulties with the app not accurately tracking steps or with vouchers being automatically redeemed without their confirmation, leading to disappointment and a feeling of a lack of accountability from the company.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and quick... See more

Customer service

Reviewers highlight positive aspects of customer service, often describing it as 5-star, excellent, and... See more

Response time

Clients share positive opinions on response times, frequently highlighting quick and knowledgeable responses.... See more

Fitness

Customers had positive experiences with fitness. Many reviewers praise the app for motivating them to be more... See more

Application

Customers consistently note positive experiences with the app, praising its ease of use and motivational... See more

Based on these reviews

Rated 5 out of 5 stars

Made contact with a query via chat option, and received a response almost instantly. This always help to feel positive about a company, but the reality of it is, they're great anyway. Amazing offers a... See more

Rated 5 out of 5 stars

The team were outstanding. Quick to respond. Genuinely interested in my little query. Kept following up with updates and messaging me if it had improved. I felt heard and valued. Thank you. I would ha... See more

Company replied

Rated 5 out of 5 stars

I love it.Have challenges,bonus challenges for more points and meditation is very plesunt.I never do meditation before i have this ap,but now i love it and is help me a lot to relax after long work an... See more

Company replied

Rated 5 out of 5 stars

The app works very well to provide motivation for quests to keep mind and body active. Points earned from quests can be converted to many discounts or gift vouchers. Customer support, if you should ne... See more


Company details

  1. Business to Business Service
  2. Human Resource Consulting
  3. Income Protection Insurance Company
  4. Insurance Company
  5. Life Insurance Agency

Written by the company

Health and wellbeing, made part of everyday life. YuLife is an employee benefit people actually love that is designed to help you live healthier, happier days by turning small, everyday actions into something that feels good and keeps you coming back. Move a little. Pause for a moment. Build healthy habits that fit into real life and grow over time. YuLife rewards progress, not perfection, so wellbeing feels supportive, motivating, and easy to stick with. Alongside the experience, YuLife brings your employee benefits into one simple, joyful app. It helps you understand what support is available and makes it easier to access wellbeing tools, rewards, and insurance-backed protection when you need it. Because inspiring life means helping people feel supported every day, and not just when something goes wrong.


Contact info

4.9

Excellent

TrustScore 5 out of 5

871 reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Bestlife

Just knowing that I'm blessed to have a Job.
This Company has helped me I many way.
Eg.I was 12 years on drugs and they sent me to a rehabilitation centre to help me live a sober normal life.Now I'm living my best life.Im working almost 15 years for Amaro foods and since I started I worked my way up from a general worker to an packing operator for 7 years,then became a multi skilled operator till I became a Team leader.So here is growth and opportunities in Amaro foods and Im glad to be part of this company.

May 19, 2025
Rated 5 out of 5 stars

One of the first things when I awake is…

One of the first things when I awake is to start my day with my YuLife. It's a great motivator to check in with my wellbeing then move on to deciding who is going to be my first task/challenge, a physical exercise to get the body moving or a brain challenge to wake up your mind. The choice is yours...lets go have some fun!

May 21, 2025
Rated 5 out of 5 stars

The team were outstanding

The team were outstanding. Quick to respond. Genuinely interested in my little query. Kept following up with updates and messaging me if it had improved. I felt heard and valued. Thank you. I would have no hesitation to contact the team again how big or small my concern was - they were on it immediately. 🥳

May 14, 2025
YuLife logo

Reply from YuLife

Hey Catherine! Thanks for taking the time to leave this lovely review! We're always here if you need us; thank you for being a fantastic YuLifer 🤩

Rated 5 out of 5 stars

Whenever I have contacted them

Whenever I have contacted them. I've always had a quick and helpful reply. And always follow up saying anything else please email. I feel heard

May 9, 2025
YuLife logo

Reply from YuLife

Thanks for taking the time to leave this lovely review, Tracy; we appreciate you! ☺️

Rated 5 out of 5 stars

The team at Yulife are always on hand…

The team at Yulife are always on hand and quick to help if you have a query or need help with something. In this instance Amy was fantastic. Thank you :)

April 30, 2025
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Reply from YuLife

Thank you for taking the time to give Amy a shout out; we appreciate your feedback and have passed your thanks on to Amy 🤩

Rated 5 out of 5 stars

Brought a new fitbit and for some…

Brought a new fitbit and for some reason was not registering my steps I tried everything so ask for help and Amy was extremely helpful talk me through it all and in the end problem solved.

April 30, 2025
YuLife logo

Reply from YuLife

I'm so glad everything got sorted for you, and I've passed your thanks on to Amy. Big thank you for taking the time to send this lovely feedback 💖

Rated 5 out of 5 stars

New Customer

Excellent service Robyn followed up on the message I sent when the office was closed, I didn't reply due to my workload and again Robyn followed up to see if I still needed help, very friendly and professional.

April 29, 2025
YuLife logo

Reply from YuLife

Hey Karen! Thanks for taking the time to give Robyn this lovely shout-out; we appreciate you! ☺️

Rated 5 out of 5 stars

Quickness and helpful guide and…

Quickness and helpful guide and actually from a real person rather than a bot.

April 16, 2025
YuLife logo

Reply from YuLife

So glad to hear that your query was sorted; thanks for taking the time to leave this lovely review! 🤖💖

Rated 5 out of 5 stars

Such a great app..

Such a great app... incentive to get moving and think about my own mental health... while earning coins to spend at the same time. I've properly embedded using YuLife in to my daily routine.

April 8, 2025
YuLife logo

Reply from YuLife

Thanks for taking the time to leave this lovely review, Carina, and thanks for being a fantastic YuLifer!!

Rated 5 out of 5 stars

Problem solved

I'd been having issues logging in and taking part in the challenges after Google did an update. Elisabeth suggested a fix which didn't work but had another fix up her sleeve which worked perfectly, friendly and successful.

April 4, 2025
YuLife logo

Reply from YuLife

Hey Cheryl! Thanks for taking the time to leave such a lovely review; we've passed your comments on to Elisabeth 🤩

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