Made contact with a query via chat option, and received a response almost instantly. This always help to feel positive about a company, but the reality of it is, they're great anyway. Amazing offers a... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
The team were outstanding. Quick to respond. Genuinely interested in my little query. Kept following up with updates and messaging me if it had improved. I felt heard and valued. Thank you. I would ha... See more
Company replied
I love it.Have challenges,bonus challenges for more points and meditation is very plesunt.I never do meditation before i have this ap,but now i love it and is help me a lot to relax after long work an... See more
Company replied
The app works very well to provide motivation for quests to keep mind and body active. Points earned from quests can be converted to many discounts or gift vouchers. Customer support, if you should ne... See more
Company details
- Business to Business Service
- Human Resource Consulting
- Income Protection Insurance Company
- Insurance Company
- Life Insurance Agency
Written by the company
Health and wellbeing, made part of everyday life. YuLife is an employee benefit people actually love that is designed to help you live healthier, happier days by turning small, everyday actions into something that feels good and keeps you coming back. Move a little. Pause for a moment. Build healthy habits that fit into real life and grow over time. YuLife rewards progress, not perfection, so wellbeing feels supportive, motivating, and easy to stick with. Alongside the experience, YuLife brings your employee benefits into one simple, joyful app. It helps you understand what support is available and makes it easier to access wellbeing tools, rewards, and insurance-backed protection when you need it. Because inspiring life means helping people feel supported every day, and not just when something goes wrong.
Contact info
The Yuniverse, 12 Mallow St, EC1Y 8RQ, London, United Kingdom
- hello@yulife.com
- www.yulife.com
4.9
Excellent
871 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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An app that rewards exercise and well being
Half of the employees have full access to all the challenges whilst the other half are in a control group that only receive yu-coin from daily steps. The control group do receive additional yu-coin though so still fully benefit from the vouchers on offer. I have used all mine to benefit charity including planting trees, cleaning the ocean, sharing meals and donating clean water. At some point the control group will get access to all the challenges. This app rewards you when you walk, when you do things to improve your well being so what's not good about that! And a weekly draw where I won a big Amazon voucher - luck must have been on my side to reward me for giving away all my yu-coin
February 18, 2025
Great App, Great Customer Service.
I love the YuLife app, it encourages healthy habits for body and mind with rewards you can use in real life (exchange earned coins for money off vouchers or donate to charities). There’s extra coins for streaks, but it’s not toxic like other apps - you get the coin when you complete, you don’t lose progress!
I had a tech issue with applying a voucher and the customer service team responded very quickly. Elisabeth was AMAZING! She was patient and very helpful - genuinely wanted to help me solve the issue (which we did 💪🏼). Quick to respond and very customer-focussed. I am one happy giraffe right now 🦒 (IYKYK)
Thank you Elisabeth🫶🏼 ⭐️⭐️⭐️⭐️⭐️
February 18, 2025
Unprompted review
Reply from YuLife
Hey Emma, thanks for taking the time to leave this lovely review! We agree that Elisabeth is amazing, and we've passed your thanks on ☺️🦒
Prompt assistance from YuLife
Prompt assistance from YuLife, when I had a query regarding a voucher purchased with YuCoins.
February 20, 2025
I was having problems with the Yulife…
I was having problems with the Yulife app on my phone, I email Yulife and the reply was prompt, it lead to more questions which were all dealt with very quickly.
February 12, 2025
The help on Chat was swift and…
The help on Chat was swift and effective. Very easy to use.
February 14, 2025
I love using YuLife
I love using YuLife, just simply for the fact that you're able to convert YuCoin's into real life vouchers. Give's me something to work towards
February 6, 2025
Fantastic service
Fantastic service. Robyn was so helpful and patient in resolving my problem (which was completely my error) Absolute superstar! Thank you Robyn :-)
February 11, 2025
Reply from YuLife
🤩 thank you for this lovely feedback; we've passed your thanks onto Robyn!
Fantastic service that Encourages you to be better while offering real rewards
Fantastic service that encourages you to walk and exercise more, train your brain with sudokus, provides free meditation sessions and also free yoga sessions and other exercise videos, and rewards you for doing so with points you can trade for vouchers for many useful stores - Aldi, Tesco, Amazon, Sainsburys to name a few
February 10, 2025
Reply from YuLife
Thanks for taking the time to leave this fantastic review, Tom; we love having you onboard!
Good idea and excellent app
January 30, 2025
Really helpful
February 5, 2025
After my Yulife app froze due to a…
After my Yulife app froze due to a Google update the advisor sorted me out promptly
January 27, 2025
Fab app for keeping exercise plan on…
Fab app for keeping exercise plan on track plus earning coina is a bonus
January 28, 2025
Reply from YuLife
💖 so glad to hear that you're enjoying the app; keep up the great work!
Excellent immediate response from…
Excellent immediate response from Fernanda - great customer service!
January 31, 2025
Reply from YuLife
Hey Claire, thanks for leaving this lovely review! So glad to hear that Fernanda was able to help you out, and I've passed your thanks on :)
Fantastic customer experience
As a regular user of YuLife I had a question about expansion of use which was handled in super quick time and in a professional, clear, friendly and helpful manner. A lot of customer care departments could learn a lot from the YuLife team! Great work
January 31, 2025
Reply from YuLife
Thanks for the lovely feedback, Richard! :)
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