Z1 Telecom Reviews 

210
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Excellent service from start to finish. We have been with Z1 telecom for a while and just upgraded our phone system to the cloud version. Lots of new features inc phone app which will be very useful.... See more

Rated 5 out of 5 stars

Our engineer Mitch was very attentive to our needs and made sure everything was in order before leaving great service P.S sorry for my harshness 😂

Rated 5 out of 5 stars

We have been with Z1 for many years now and any issue's we have ever had have been dealt with straight away. we have just been upgraded to the new cloud version of our system. we also upgraded ou... See more

Rated 5 out of 5 stars

PROFESSIONAL FROM START TO FINISH Nothing is too much trouble. Mitch was always asking if we had any questions and showed/explained what we asked. Andy is just as nice making sure all the syste... See more

Company details

  1. Electronics & Technology

Written by the company

Z1 Telecom providing businesses with voice and data solutions


Contact info

4.9

Excellent

TrustScore 5 out of 5

210 reviews

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4.9

All reviews

(210)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service, this was our 2nd installation from Z1 as they offered us an upgrade. We were lucky enough to get the same engineer both times, Mitch was very knowledgeable and helped us learn how to use the new system
Thank you.

November 21, 2022
Unprompted review
Rated 5 out of 5 stars

As a small family business

As a small family business, good communication is a vital part of our business, our experience with Z1 Telecom over the last few years has been a breath of fresh air. Mitch recently updated our whole phone system with little disruption and hardly any down time.
Thank you

November 16, 2022
Unprompted review
Rated 5 out of 5 stars

Z1 very fast and professional

Z1 came to us ahead of our scheduled switch when we encountered issues with our line. They were very quick in delivering the hardware and Mitch the engineer got us set up and working very fast and professionally, sorting all our snags along the way. Would recommend!

November 10, 2022
Unprompted review
Rated 5 out of 5 stars

Phone Upgrade

We had all our phones and internet upgraded.
Mitch turned up on time, was very friendly and efficient, he explained everything and did an excellent job.
We have used Z1 telecom for many years and have always been very happy with them.

October 20, 2022
Unprompted review
Rated 5 out of 5 stars

Z1 Telecom Telephone System Installation…

We have just had our new business telephone system changed to Z1. Following a couple of meetings with Steve, he left us alone to make our decision. There were no harassing phone calls that we had experienced from other potential providers. Compatibility surveys were carried out against our existing system. When the date of installation came around Mitch carried out the works with no interference to our working day(s) Nothing was too much trouble for Mitch. A truly professional service from start to finish. Thank you, Z1 Telecom,

October 14, 2022
Unprompted review
Rated 5 out of 5 stars

We have just changed to Z1

We have just changed to Z1, and I have to say I am already very happy with the service. From Steve, the salesperson, to Andy, who did the installation. Steve is someone you want to do business with, and Andy spent two days with us, and nothing was too much trouble.
He worked hard to ensure everything was good for us and we understood everything. He did it in a very pleasant manner. All in all, we are very happy. Thank you.

October 6, 2022
Unprompted review
Rated 5 out of 5 stars

5* service from Mitch

We have been with Z1 for many years, and always happy with the service. Mitch carried out our full upgrade and did a fantastic job. Nothing was too much trouble, he explained everything once all the new equipment was installed. Popped back the next morning to ensure all was working correctly. Friendly and polite, a credit to Z1. Would highly recommend Z1, all the team are friendly and reliable, and the day went smoothly with little disruption to our working day. Thanks again.

September 28, 2022
Unprompted review
Rated 5 out of 5 stars

Cannot recommend these guys highly…

Cannot recommend these guys highly enough, incredibly professional and a fantastic system provided.
Andy the Engineer went above and beyond installing the system as smoothly as possible and minimising disruption. Thank you

September 27, 2022
Unprompted review
Rated 5 out of 5 stars

As the maintenance engineer for a large…

As the maintenance engineer for a large care home, I just wanted to write a quick review. We've been with Z1 for a number of years and have always been very happy with their service. Any problems have been quickly resolved. We've just had a new system installed which went smoothly with minimum disruption. Engineers Mitch, Andy and Dan are alway professional and happy to assist with any queries. Also a shout out to Claire in tech support, always on the end of the phone if needed.
Would recommend.

Martyn AH

August 22, 2022
Unprompted review
Rated 5 out of 5 stars

Contract renewal with Z1

Our company has been with Z1 for a number of years, we recently renewed our contract with them and had a full upgrade of our phone system. The install was carried out exactly how they said it would be, Mitch and the team did a great job with no interruption to our day to day business and gave us training to ensure we were happy before they left.

August 9, 2022
Unprompted review
Rated 5 out of 5 stars

Vendparts Ltd

Vendparts Ltd
Thank you to Team Z1 ..Andy installed new Phone System and expalined all we needed to know
came on time ..little or no fuss ..Well done & Thank you

David

July 28, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service from Mitch and Andy…

Fantastic service from Mitch and Andy at Z1 for the upgrade of our phone system. The installation was quick with hardly any downtime. Mitch provided excellent advice on how best to use the system to match our needs. I would highly recommend Z1 to other businesses looking for a new or upgrade of their phone system.

July 20, 2022
Unprompted review
Rated 5 out of 5 stars

Very happy customer.

We've been with Z1 for a number of years, so when the time came to renew/upgrade our system, it was a no brainer to stay with them. As always, the service provided during installation and training, through to on going support is second to none and extremely professional. Mitch, Luke and Andy are a pleasure to deal with.

July 15, 2022
Unprompted review

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