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Rated 1 out of 5 stars

DON’T order from this company! The bikinis are not good at all. And when i tried to return i didn’t get my money back and they stop answering. I had to pay for the return aswell wich was very expensiv... See more

Company replied

Rated 1 out of 5 stars

I ordered a set from Zahra and was not satisfied, because it is so transparent you can see the whole booty through the leggings. So I told the customer service and got noooooo answer until now (must b... See more

Company replied

Rated 1 out of 5 stars

Ordered $80 and still hasn't been shipped. Of course was scammed by the ambassador scheme. They will get you too! Update: they are now trying to extort the redund by forcing me to make my review di... See more

Company replied

Rated 1 out of 5 stars

I fell for the “ambassador program” and stupidly bought three bikinis from Zahara swim. Firstly they said they would be delivered in 7-10 days to which they only just arrived over a month later. They... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

The HOTTEST in Bikini Fashion of 2018! Straight from the Sandy Beaches of Australia! Swimwear, Beachwear, Summer Favourites, Two Piece, Animal Prints, One Pieces, Floral, Velvet, Cheeky, Bandeau, Prints, High Wasted, Polkadot, THE LOT! Also in Zahara: ...


Contact info

1.3

Bad

TrustScore 1.5 out of 5

236 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love Zahara’s swimwear

Love Zahara’s swimwear! I’ve been an ambassador for them for about a month and they’re just fabulous! They’re sexy and cute but still comfy. They make me feel really beautiful while wearing them.

July 19, 2020
Unprompted review
Rated 5 out of 5 stars

Zahara swimwear!

Absolutely love Zahara swimwear!! I have been an ambassador for 1 year now and they have never let me down. Such an amazing company that makes amazing swimwear and fitness apparel. Would 100% recommend xx

July 17, 2020
Unprompted review
Rated 5 out of 5 stars

Zahara swim/fit review

I’ve been shopping w Sahara for over a year now and have never been disappointed! The quality of the products is top of the line even down to their new fitness line. You certainly get what you pay for and the products are exactly what you see advertised on their site! Highly recommended brand over all

July 16, 2020
Unprompted review
Rated 5 out of 5 stars

Flattering and comfortable bikinis and yoga sets!

Hi guys!
This is my first review for Zahara swim and fit! I love them both.
I received my NAMASTE sets and they are perfect, I love the touch of the carrier pouch which is so cute and makes it a real brand. The sets are flattering, super comfortable, and breathable which is perfect for the summer Miami weather.
I am a bikini lover and their designs are so beautiful, I own 4 so far and in need for more lol, my favorite is the CHERRY VALENTINE, it fits perfectly and despite my tan I always look great on it!

PS: COVID is delaying all businesses but the Zahara team is there for you to reassure your items are on the way, best costumer service by far.

Thanks Zahara,

Xoxo..

July 16, 2020
Unprompted review
Zaharaswim logo

Reply from Zaharaswim

Hey Priscila,

Thanks so much for your feedback, we are so happy to hear you loved your new Zahara pieces!

Cant wait to see more photos of your rocking them this Summer-and super excited to show you whats launching soon :)

We love you,
-Zarara Swim xx

Rated 5 out of 5 stars

BEST ACTIVE WEAR AND SWIM LINE!

I love Zahara swim and Zahara fit! I wrote a blog Article for Zahara fit and it was amazing! The quality is amazing! I would definitely recommend the Zahara line to anyone looking for a fitness set or new bikini! I was also featured as the winner of their swim and fitness competition! They have amazing prizes for the winners that you will have to find out after you win! Hint hint you can easily get featured!

July 16, 2020
Unprompted review
Zaharaswim logo

Reply from Zaharaswim

Aww thank you so much Katya!

We loved reading your blog post and it was so good seeing you win our photo of the week! Glad we could repay you for the beautiful photos you took in your Zahara pieces :)

Big love,
Team Zahara xx

Rated 1 out of 5 stars

Absolutely NOT a trustworthy business at all.

This is TRUSTpilot, and here's why I DON'T TRUST Zahara swim:

I ordered two swimsuits. Thankfully, with a discount code, I paid "only" $85 after shipping. As if those swimsuits were worth even $15 each!

I received my order over three weeks after I placed it. I was told I would receive a delivery tracker within a week of ordering, but I had to email the company to get the tracking number. Their stuff ships from China, not from America or Australia like the website says (where their "warehouses" are). The shipment comes from China to their US/Australia headquarters, then comes to you.

One swimsuit didn't fit. I finally got my discount code--because they don't do refunds, just store credit . . .!scam!--a week after my shipping service told me it was delivered. That discount doesn't even apply to your whole order, so I had to pay to ship my product back, lose $10 on a swimsuit that wasn't worth as much as what I originally ordered, and then pay $5 for shipping.

The other swimsuit was adorable. Their Oasis Set. The belt is a little weird, but once it's on, it's an awesome swimsuit. At the time, it was my favorite swimsuit out of all I'd ever owned! It wasn't poor quality at all, but you can still tell it's not a luxury product.

HERE'S THE KICKER:
I found that beautiful, incredible swimsuit that I love so much on Shein for FOURTEEN DOLLARS. Zahara uses modeled photos of their swimsuits so you can't reverse search the pictures, but compare their Oasis Set to to Shein's "Feather Print Belted High Waist Bikini Swimsuit." It is the same exact suit. You can compare the customer image reviews--same suit. Looking at image reviews on Shein, I can say that the "Zahara" swimsuit I ordered is exactly the same, except Zahara charges $69 and Shein charge $14.

Because I love the suit so much, I got the same one (from Shein) in a different pattern for $12. Comparing my Zahara swimsuit to my Shein swimsuit, they have the same structure, same sizing, same everything, they're just different patterns. I'm certain I wouldn't be able to tell the difference if they were the same pattern.

I'd be willing to bet that you can find all Zahara swimsuits for less than a quarter of their original price elsewhere online. If you look at the prices for their accessories, it's disgusting. $40 for sunglasses with no UV protection. $70 for a towel. $70 for a straw bag.

Don't be dumb like me. Even if you can't find the exact Zahara swimsuit somewhere else, it's just not worth it for what you're getting.

Not only was Shein the same thing but 1/5 of the price, getting my items from them was also 1/3 of the shipping time.

Do yourself a favor. Don't buy from here. Their ambassadorship program isn't really an ambassadorship, either--they get a discount code that everyone can use, but they still have to pay outrageously. Ambassadors are paying the company to review them.

June 19, 2020
Unprompted review
Rated 3 out of 5 stars

Half of Customer Service is Nice

The swimsuits are very nice. However I ordered my suits in the middle of the COVID 19 closings so it took 3 months to get to me. When it did get to me they had sent the wrong bathing suit. Half of customer is lovely, extremely polite and helpful, however the other half is pretty rude which was frustrating not knowing if you were going to be helped/have questions answered or dismissed immediately. The 2 correct bikinis I received are very nice though, good quality.

June 18, 2020
Unprompted review
Rated 1 out of 5 stars

SKETCHY BUSINESS, NOT WORTH THE HEADACHE..

First, let me say that I have been a loyal customer to this company for almost 3 years now. I've bought several suits from them despite the cheap manufacturing because they are unique and adorable. Things have always went smooth until recently. I ordered a bathing suit in April and have yet to receive it. The shipping method they use is sketchy and is not updated accurately. The last update on the package is the 10th of May which shown "picked up by shipping partner, USPS awaiting item". I reached out about the suit and informed them that the tracking information did not appear to be accurate. They responded stating that the tracking was "completely accurate" the delay was due to COVID-19 and that I should follow up with my local post office, even though it clearly states the post office was awaiting the item. Still wanting to believe this wasn't a sham, I did so.. The post office had me jump trough all of their hoops and my claim came back as denied because they never had custody of the package to begin with, which we knew. I even went as far as to have the USPS send an official document stating that Zahara had provided me with information that was not accurate and that they had not received the item. It has now been 3 days since I emailed all of this information to them/requested their shipping partners information and I have yet to receive a response. It is also a bit alarming that I am not able to contact them by any means other than email. I am not suggesting the missing bathing suit is Zahara's fault - however, it is their responsibility as a "legit" company to use a legit method of shipping and replace items that have been lost due to negligence. In the time since I have not only ordered, but also received AND worn 3 different suits from Shein. They are just as cute and a hell of a lot cheaper for the exact same quality. So shout out to them!

The black Martini set is not, I repeat, IS NOT worth this headache!

June 3, 2020
Unprompted review
Rated 1 out of 5 stars

The whole company is a lie

For starters, they claim to be Australian-based. And sure, their headquarters are there I guess. But all of their suits are produced and shipped from China, which explains the long time it takes for orders to ship, despite Zahara Swim’s promises of quick shipping and “order tracking.” It’s all a scam. I ordered suits for the second time and there are no shipping updates on the Shop (formerly Arrive) app, nor did I get any by e-mail. After bugging the Zahara team about it, they finally sent me a link to my shipping information, where I found out that my order (which I placed in March 2020) has been sitting in a factory in China for the past 2 months. This information had to be pried out of them and doesn’t show up on the order tracking app. The link leads to this roundabout tracking website that I have never even seen before. While I am aware that COVID-19 has affected customs and deliveries, this is absolutely ridiculous for it to take 2 months, and it wouldn’t even be this big of an issue if they weren’t producing everything cheaply in China. On top of all of that, their sizing is ridiculously small. I am a medium in any other swimsuit brand, but I have to order up a size with them, which, once again alludes that their swimsuits are not made in Australia because it appears to be asian sizing to me. And finally, the quality is super cheap and is most likely all produced by workers in unethical conditions for cheap labor—and then being sold to you for $80+ dollars by an online pyramid scheme swimsuit company. DO NOT WASTE YOUR TIME AND MONEY

May 10, 2020
Unprompted review
Rated 4 out of 5 stars

All of their styles are amazing but inventory...

All of their styles are amazing! They have cute swim suits and matching work out sets and quality fabric. Just wish they have more combo sets available or swimsuits in general. Only complaint is they’re so popular they’re always sold out of all the swim suits I want.

April 27, 2020
Unprompted review
Rated 5 out of 5 stars

Great quality swimwear

Great quality swimwear! I was not disappointed. For starters, my order actually arrived earlier than expected. I love that there is the option to mix and match top and bottom sizes if necessary. Zahara swimwear is unique and fun!

April 2, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing Team!

They’re very quick with their orders. They’re so kind and make sure to fix any problems if there are any. They reply very quickly to messages and the info they give you are straightforward and easy to understand. Their website’s quality is amazing and looks great as well. The fitting for the clothes are great and the material is some of the best i’ve tried. Zahara is totally worth it! I’m so glad i found their page.

April 2, 2020
Unprompted review
Rated 5 out of 5 stars

Marrakesh Set

I'm from Brazil and my swimsuit arrived here perfectly! It is adorable, everyone loves it and it's perfect to sunbathe.

March 18, 2020
Unprompted review

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