Great selection of products and the bespoke options were simply fantastic. The graphic and image selection was perfect. The time from order to delivery was great too. The product i selected (metal d... See more
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Company details
- e-Commerce Service
- also in
- Decoration and Interior Design Store
- Online Marketplace
- Printed Clothing Store
Written by the company
Shop and Customise Millions of Products
Contact info
Cork, Ireland
- support@zazzle.com
- www.zazzle.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 1 week
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A bit meh..............
I bought the promotional table tennis balls.
The delivery, packing and tracking information were all perfect.
I was slightly disappointed with the printing however. When comparing the actual received product against the visualisation during ordering, the photo was too small and the text was tiny when I'm sure the font used could have been larger and more like that which was shown in the order process.
Disappointed
We're quite disappointed with our wedding invitations. The colour doesn't look as vibrant as it appeared on the website. We ordered the envelope style invitations and when you fold them the background colour peels. In addition to this the corners on 4 of them arrived bent and the stickers provided are rubbish. I tried reaching out to zazzle via the chat service, on connecting it said I would be put thought to an advisor in 9 mins, after an hour of waiting I was cut off. I appreciate sometimes things go wrong but you can't even speak to someone when they do. This he's massively put me off using Zazzle again.
Zazzle gave me an enjoyable experience
Zazzle gave me an enjoyable experience, they were very helpful, with my little hiccup that I had. They put me right and I got what I wanted.
Awful company and extremely poor…
Awful company and extremely poor customer service! Order payment has been taken twice, I’ve not even received the order or has it confirmed and customer services are just making excuses after excuses! Avoid at all costs!!

Reply from Zazzle UK
Money grabbing dishonest company
Money grabbing dishonest company. Although they have 4 stars, look at the 1 star reviews which is 18 percent. That was 448 unhappy customers out of 2400. That is not a small number.
I purchased a rubber stamp from them last month. At the time of my purchase, they enrolled me to a membership for a fee with one month free trial. I definately didn't see this option at the time of purchase. I didn't receive any email that I was enrolled in a free trial. If they can email me at the end of free trial, why couldn't they email me at the start of a free trial? All this experience indicates that the are operating dishonestly.
Personal disappointment
I ordered a personalised postcard from Zazzle for my one-year anniversary — something special and meaningful. Two days later, my order was abruptly cancelled without any notification or explanation. I only discovered it myself, which was incredibly frustrating.
Their own website states refunds are processed within 5 days of cancellation, but here I am still waiting. Not only did Zazzle fail to deliver, but they also failed to communicate and failed to refund on time.
This kind of poor service is unacceptable, especially for something as personal as an anniversary gift. I will not be ordering from them again, and I recommend others think twice before trusting Zazzle with important occasions.

Reply from Zazzle UK
No Show…
Items did not arrive in time so had to reach out to company as the tracking number they provided repeatedly said ‘we’re expecting it’ from Royal Mail but did not change. Took a long time speaking to a robot to finally be able to access contact details to inform the order had not arrived after 17 days. When I finally got through to a human they told me that I had a new tracking number and that it would take another 5-8 days to deliver as I had chosen ‘platinum delivery’.

Reply from Zazzle UK
I find that Zazzle isn’t an easy…
I find that Zazzle isn’t an easy platform to navigate, especially if you’re a new comer like myself. It’s to cluttered with click on here, click on there etc. it can be slim lined to make it more user friendly.
Im a designer not a buyer

Reply from Zazzle UK
Very poor image quality for vintage advert postcards
I ordered some postcards of vintage adverts. Of the eleven cards that I ordered, only one is of any use. The image quality of the remaining ten is so poor that they will have to go straight in the bin!

Reply from Zazzle UK
Great card high quality and very quick…
Great card high quality and very quick delivery thank you!
Priperty of XXL Allah Jumper
The jumper was not the expected material. The writing looked like a different colour in the picture not very happy with it.

Reply from Zazzle UK
Brilliant labels, perfect for the job…
The labels are just as good as they promised to be, except for the fact that a word was missed out on the circle! However, I didn't have time to have them changed, so I am using them for the purpose that I wanted them for!
I needed a sticker
I needed a sticker for the back of the car about respecting cyclists as a cyclist myself so people know if I am a little slow then take over they will know and zazzle delivered nicely
The labels aren’t very sticky
The labels aren’t very sticky
Can’t read the writing on the stickers

Reply from Zazzle UK
Fantastic…
Excellent choice of designs for my jewellery display cards. They arrived very well packaged and within the specified delivery time. I was extremely happy with the quality of the cards, and they compliment the jewellery that I make.
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