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Find your fit with Zeblaze fitness products that help you stay motivated and improve your health by tracking your activity, exercise, weight and sleep.
bought the Ultra Statos 2 a couple of months ago, I used it for swimming training, the watch got stuck, it doesn't go into the menu, none of the buttons respond, I sent it to my service center, they returned it as it was, without repair or replacement, I sent an email to Zeblaze, which never responded
1)The GPS not stand alone, it need support from mobile phone to track your activity. 2)Should synchronise with Strava, but it only happened once. After that it failed to load the data to Strava. 3)CUSTOMER service not functioning, never reply.
The watch by itself is beautiful, but its measurements are completely wrong.
Zeblaze email support is useless, what they recommend is to restart the device.
Battery life is also not even close what they advertise, so if you buy for sports, buy something else.
Terrible store , sold me a smart watch which was a Christmas present for my son. The watch was faulty and would not charge. I contacted the store but they are impossible to deal with and are refusing to refund my purchase or replace the faulty watch. This store ZEBLAZE has absolutely no respect for their customers and would not get away with their FRAUD in most countries but they don’t have to worry because Aliexpress covers for them.
Purchased a Vibe3 pro and having had a few zeblaze watches awaited its delivery. Unfortunately the watch would not pair/bind and so the watch was faulty. After contacting their service department all they could come up with was read the manual. In the end I was asked to send the watch back at my expense to an address in China.
Fortunately I purchased this on Paypal so had a full credit within a few days.
You never know how good a company is until something goes wrong and Zeblaze clearly don’t care.
Will never buy another Zeblaze again.
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