Well i must say that your customer service and support are exceptional. You know how to respect your customer and you can tell this with your prompt response to your costumers eventhough sometimes o... See more
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The support by the representative was amazing. The time passed from the date of the order until delivery was a bit long.
Small purchase, the 1st one to test out the plattform. Processing, delivery times, state of product on arrival, all tópics were within expectations. The provider had to adjust the order due to stock c... See more
Company replied
Fast shipping, efficient communication and products as described. The only minus would be the fact that the products I ordered are packed only in bubble wrap or plain foil. They are not individually... See more
Company details
About zentrada
Written by the company
zentrada is Europe’s largest B2B platform for wholesale purchasing of volume and consumer goods & brands. The platform serves brick-and-mortar retailers, supermarkets, convenience and mobile stores, as well as online shops, providing central access to consumer goods for professional purchasing.
As a partner for successful assortment planning, zentrada enables easy wholesale sourcing of supplementary assortments, seasonal goods, promotional items, trend products, and impulse & grab-and-go items across all retail sectors. The platform offers more than 400,000 products, including core assortment basics, category extensions, fast movers, impulse products, counter displays, bestsellers, and high-margin best-value items.
The Mix Order function allows retailers to flexibly combine products from different European suppliers in small quantities, test new items, and efficiently expand their assortments. Industry-specific homepages provide pre-selected recommendations, bestseller lists, new arrivals, and current assortment highlights, helping retailers quickly find suitable products for their business.
zentrada also supports professional purchasing with AI-based product recommendations, transparent pricing, and digital ordering processes. Through the platform, retailers can easily compare products, plan promotions, manage orders centrally, reorder items, and create topic lists with favorite products for future use or seasonal ordering.
With the largest selection of affordable consumer goods & brands for central online wholesale sourcing, zentrada has stood for secure B2B trading, reliable suppliers, and sustainable business relationships in European wholesale for over 20 years. Registration as a retailer is free.
As a partner for successful assortment planning, zentrada enables easy wholesale sourcing of supplementary assortments, seasonal goods, promotional items, trend products, and impulse & grab-and-go items across all retail sectors. The platform offers more than 400,000 products, including core assortment basics, category extensions, fast movers, impulse products, counter displays, bestsellers, and high-margin best-value items.
The Mix Order function allows retailers to flexibly combine products from different European suppliers in small quantities, test new items, and efficiently expand their assortments. Industry-specific homepages provide pre-selected recommendations, bestseller lists, new arrivals, and current assortment highlights, helping retailers quickly find suitable products for their business.
zentrada also supports professional purchasing with AI-based product recommendations, transparent pricing, and digital ordering processes. Through the platform, retailers can easily compare products, plan promotions, manage orders centrally, reorder items, and create topic lists with favorite products for future use or seasonal ordering.
With the largest selection of affordable consumer goods & brands for central online wholesale sourcing, zentrada has stood for secure B2B trading, reliable suppliers, and sustainable business relationships in European wholesale for over 20 years. Registration as a retailer is free.
Contact info
Delpstr. 5, 97084, Würzburg, Germany
- 0931 3598110
- info@zentrada.com
- www.zentrada.com
4.5
Excellent
4K reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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Huge selection and great service!
June 23, 2025
Reply from zentrada
Thanks a lot for your kind review.
Very nice to hear that you're satisfied with our service ;)
Reply from zentrada
Dear Customer,
We were quite surprised by your negative review.
As communicated in advance, deliveries from Germany to Malta can take longer than usual, especially when shipping via pallet, as was the case with your order. The scheduled delivery date provided by our system was June 10th, and today is June 11th. Therefore, mentioning a delay of 12 days seems a bit unusual, particularly since we had informed you about the expected transit times beforehand.
If there are still any concerns or misunderstandings, we would be happy to assist you further. Please don’t hesitate to get in touch with us directly – we are always open to resolving any issues together.
Kind regards,
zentrada
Transit time very long
Transit time very long. Shipment could have been packed in 2 boxes . Had to pay unnecessary freight charges for the extra box. Boxes were stuffed with shredded cardboard to full up. If we pay extra freight the products become expensive.
June 10, 2025
Reply from zentrada
Hello Kumar
Thank you for your review.
Unfortunately we had to use three parcels due to weight limitations.
It was not possible to send the goods in two parcels only as then a "heavy parcel" surcharge would have been added by the carrier and shipping would have been even more expensive.
Thank you for your understanding.
In case of any further questions concerning this case, please simply contact your account manager directly. He is happy to assist you further.
Best regards
Julian
Great collaboration
Great opportunities, prompt answers , helpful to any questions or problems.Totally satisfied!
May 16, 2025
The shipping was really slow
May 13, 2025
Quality of product
March 17, 2025
I liked everything
I liked everything. A large selection of products. Pleasant communication, everything was done in anorderly manner. Thank you.
February 6, 2025
Reply from zentrada
Thank you for your review. Appreciated!
See you soon on www.zentrada.com
Reply from zentrada
Thank you for your great feedback!
We're happy to hear you had a great experience with us.
Best regards
Julian
Reply from zentrada
Thank you for your kind review!
Reply from zentrada
Thanks a lot for taking your time to share your experience with us! Much appreciated!
The only problem is the delivery time
The only problem is the delivery time. Having in mind that it is shipped from Europe, almost a month is too much.
November 1, 2024
Reply from zentrada
Hello Simeon
Thank you for your feedback.
The expected delivery time is already specified in the offer for each transaction.
Due to the high logistical effort involved in mix order transactions, the delivery times are unfortunately longer than usual.
However, you also receive goods from around 50 suppliers in one order and only have to pay shipping costs once (in contrast to individual orders from several suppliers).
Furthermore, the order in question also caused problems with our shipping service provider UPS:
"Uncontrollable events have delayed delivery. We are adjusting the delivery plans as quickly as possible. Please look for updates on the next business day."
We naturally take your feedback seriously and are working on being able to offer deliveries more quickly in the future.
Thank you again & have a good weekend!
Best regards
Julian
zentrada.com
perfect service great communication
October 31, 2024
The prices and quality are competitive
The prices and quality are competitive. Different items were delivered on a mixed pallet. Delivery was uncomplicated and the customer support was second to none. We have a contact person who responds promptly. We will definitely order again!
October 10, 2024
Perfect service
Very happy with the service as always. Thank you very much for the wonderful products, I have already placed my next order. Best regards, Ágnes Molnár from Hungary.
October 10, 2024
EVERYTHING WAS FINE AND THE DELIVERY…
EVERYTHING WAS FINE AND THE DELIVERY ACCURATE.
September 25, 2024
I love the products
July 30, 2024
Reply from zentrada
Dear Tayeb, thank you for your remark about our website and login. I will contact you for further details to solve your problem. best regards
ron schoenmakers
Good service.
July 24, 2024
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