Zeo Mortgages Reviews 26

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I recently had a great experience with Baggio at ZeoMortgages for my mortgage application! Their pricing is fair, and the service quality is top-notch. The mortgage process was simple; I managed... See more

Company replied

Rated 5 out of 5 stars

Damion has been absolutely brilliant. He found us better quotes, that was more suitable to us for over 50% cheaper than anywhere else we could find for both life insurance and also income protection... See more

Company replied

Rated 5 out of 5 stars

I review the service given to me by Andrew, Nikki, Anna and the team a Super 5 Star ⭐️⭐️⭐️⭐️⭐️ At all times Nikki Whittaker look after my affairs and matter with great care, kindness and wi... See more

Company replied

Rated 5 out of 5 stars

Wonderful company, Andrew Snowdon handled our first time buy and was fantastic, both in terms of his knowledge and his attitude. As we were new to this process we needed guidance and he happily explai... See more

Company details

  1. Mortgage Broker

Written by the company

We are independent, qualified, professional mortgage advisers who work on your behalf, not the lenders. To us, customer service is the most important thing. We want to make your journey through the application process as slick and efficient as possible. We will support you when others give up, and aim to go above and beyond your expectations. We are directly authorised by the FCA, and are not beholden to anyone but ourselves, so you know exactly who you are dealing with from the off. We aim to be fully transparent, and your adviser will work around your busy schedule so that you can continue doing what you do best.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

26 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top-notch service

I recently had a great experience with Baggio at ZeoMortgages for my mortgage application! Their pricing is fair, and the service quality is top-notch.

The mortgage process was simple; I managed to submit all my documents in one go and only made three phone calls: one for explaining the process, another for discussing the offer details, and the last for after-sales support. It was super convenient and efficient.

In summary, everything went smoothly, the service was very professional, and the results came quickly. Plus, the mortgage rates were exactly what I was looking for. I definitely recommend ZeoMortgages!

January 9, 2026
Unprompted review
Zeo Mortgages logo

Reply from Zeo Mortgages

Thank you so much for your review and your recommendation of our services!

Rated 5 out of 5 stars

Zeo have been great managing my…

Zeo have been great managing my mortgage! There have been a few issues with the solicitors but Nikki has stepped in each time and resolved the issue promptly. A great company to use and I certainly would certainly us them again

December 12, 2025
Unprompted review
Zeo Mortgages logo

Reply from Zeo Mortgages

Thank you for your review Melanie!

Rated 5 out of 5 stars

Damion has been absolutely brilliant

Damion has been absolutely brilliant. He found us better quotes, that was more suitable to us for over 50% cheaper than anywhere else we could find for both life insurance and also income protection.
He arranged calls with us at times that suited us, he was very accommodating & understanding, and he also updated us on our policy status and kept us informed throughout the whole process. He was also so informative and explained absolutely everything to us that we needed to know.
He has been amazing, both me & my partner couldn’t recommend him enough!

December 1, 2025
Unprompted review
Zeo Mortgages logo

Reply from Zeo Mortgages

Thank you for your review - please feel free to recommend us to friends and family!

Rated 5 out of 5 stars

Their professional advice made the…

Their professional advice made the whole process much smoother. Buying a property in the UK, being able to communicate in a language I’m familiar with has reduced a lot of trouble. They work carefully, in an organised manner, and always keep me updated.

September 1, 2025
Unprompted review
Zeo Mortgages logo

Reply from Zeo Mortgages

Thank you very much for your review!

Rated 5 out of 5 stars

Residential Mortgage

I review the service given to me by Andrew, Nikki, Anna and the team a Super 5 Star ⭐️⭐️⭐️⭐️⭐️

At all times Nikki Whittaker look after my affairs and matter with great care, kindness and with respect. Her professional humble and polite approach and communication matter in processing the entire application.

She understood my concerns and dealt with on a timely basis ensuring that I am well looked after in the case.

I don’t believe 5 Stars are enough for such services. They deserve to be recognized and awarded.

Thank you Andrew, Nikki, Anna and the whole team.

My prayerful wishes to all.

September 3, 2025
Unprompted review
Zeo Mortgages logo

Reply from Zeo Mortgages

Thank you for this great review, it was a pleasure working with you Tasnim

Rated 5 out of 5 stars

Professional services

I had a great experience with this company. Big thanks to Baggio for helping us secure our mortgage smoothly and efficiently! Super professional, reliable, and always polite. He was also incredibly patient in answering all our questions — highly recommend!

June 6, 2025
Unprompted review
Zeo Mortgages logo

Reply from Zeo Mortgages

Thank you for your 5-star review!

Rated 5 out of 5 stars

Baggio is a helpful and reliable…

Baggio is a helpful and reliable broker. He’s always willing to assist, offers fair prices, and answers every question with patience and clarity. Highly recommended!

April 1, 2025
Unprompted review
Zeo Mortgages logo

Reply from Zeo Mortgages

Thank you for your review!

Rated 5 out of 5 stars

Highly recommend Baggio

Highly recommend Baggio
He is professional and responds quickly
We are so surprised to get the mortgage offer very quickly by his help.

April 23, 2025
Unprompted review
Zeo Mortgages logo

Reply from Zeo Mortgages

Thank you for your review!

Rated 5 out of 5 stars

I had an excellent experience with Paul…

I had an excellent experience with Paul Williams at Zeo Morgate. The service was outstanding, and he was completely honest throughout the process. I would highly recommend his services to everyone and will definitely be using them again in the future!

February 7, 2025
Unprompted review
Rated 5 out of 5 stars

I am really appreciate your company…

I am really appreciate your company being good service and advice a lot of.
Especially Baggio - He is really professional , Reliable, helpful, and provides a lot of advice and solutions for me since from beginning.
He always responds asap.
I will recommend him and your company to friend around me.

January 24, 2025
Unprompted review
Zeo Mortgages logo

Reply from Zeo Mortgages

Thank you for your review!

Rated 5 out of 5 stars

I would like to express my sincere…

I would like to express my sincere gratitude to your company, especially to Baggio, for the outstanding assistance provided. Thanks to Baggio's help, I was able to complete my task very quickly and efficiently.

I truly appreciate the professionalism and dedication, and I would be more than happy to recommend Baggio’s services to my friends.

Thank you once again for the excellent support!

January 18, 2025
Unprompted review
Zeo Mortgages logo

Reply from Zeo Mortgages

Thank you for your excellent feedback!

Rated 5 out of 5 stars

Perfect Support

Andrew and Jenny were quick to help and answer any questions or queries that we had throughout the process. They were always at the end of the phone and extremely helpful
I would recommend 120%
Thank you both and zeo very much

July 31, 2024
Unprompted review
Zeo Mortgages logo

Reply from Zeo Mortgages

Thanks for the great feedback, it was a pleasure!

Rated 5 out of 5 stars

really friendly and helpful throughout…

Andrew and Jenny were really friendly and helpful throughout the process keeping us informed all the way and being supportive when dealing with third parties

June 28, 2024
Unprompted review
Zeo Mortgages logo

Reply from Zeo Mortgages

Thank you for your review!

Rated 5 out of 5 stars

Money well spent

I contacted Andrew Snowdon at Zeo Mortgages when my then current lender pulled the carpet from under my feet, withdrawing their loan offer after I'd already committed to buying my new property. I'd never even considered using a mortgage broker before and felt it was an unnecessary expense for something I could do myself. Andrew has changed my opinion completely. He took all the slog and pressure out of finding the very best deal with an alternative lender. I found him both knowledgeable and approachable and faultless in his level of service - responding quickly and positively to any queries or changes in circumstance. Had it not been for his guidance and support, I honestly feel my mental health would have suffered considerably more than it did during my house buying journey. Absolutely worth every penny and I have no reservation in recommending them to anyone in a similar position.

November 30, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look