ZeroBounce Reviews 

2,127
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 429 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the service reliable, fast, and highly accurate, significantly improving email performance and reducing bounce rates. Many appreciate the user-friendly platform, intuitive dashboard, and seamless integrations with other tools, making email validation effortless and efficient. Reviewers frequently highlight the exceptional customer service, noting the team's responsiveness and helpfulness, which sets them apart. The detailed and easy-to-understand reports are also valued, providing clear insights for effective email marketing.

What people talk about most

User experience

People report positive experiences with user experience, consistently praising the platform as easy to use,... See more

Service

Customers report overwhelmingly positive experiences with the service, often describing it as exceptional,... See more

Website

Consumers find the website to be positive, highlighting its ease of use, intuitive interface, and seamless... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the team's helpfulness,... See more

Marketing

Clients share positive opinions on marketing, with many reviewers calling it a "game-changer" for their email... See more

Reviews shaping this summary

Rated 5 out of 5 stars

ZeroBounce has been amazing for us. We send a lot of emails, and before using it, we had issues with high bounce rates and poor deliverability. After switching, the difference was clear right away... See more

Company replied

Rated 5 out of 5 stars

As an email markeing provider, we get lists from clients that need to be cleaned and updated. ZeroBounce has helped us save senderreputaion for many clients with their fast,easy to use mailing list cl... See more

Company replied

Rated 5 out of 5 stars

ZeroBounce is a great service! We use it every year to clean up our mailing lists before sending out holiday cards. It is very easy to use, fast, and gives detailed and accurate results including a c... See more

Rated 5 out of 5 stars

I really appreciate the thorough reporting, which is also simple and easy to understand. They provide separate return files for each category as well as one complete file, making reintegration a breez... See more

Company replied


Company details

  1. Business to Business Service
  2. e-Commerce Solution Provider
  3. Email Service Provider
  4. Internet Service Provider
  5. Media Company
  6. Online Marketing Agency

About ZeroBounce

Written by the company

ZeroBounce is an email validation, deliverability and email finder platform helping more than 400,000+ businesses reduce bounces and land their emails in the inbox. We improve your connection with customers and prospects so you can make more sales with email.

ZeroBounce removes invalid email addresses, eliminates bounces, validates IP addresses and verifies key recipient demographics.

ZeroBounce also offers a suite of deliverability and list enhancement tools: an email server tester, an inbox placement tester and a blacklist monitoring tool. Activity Data, ZeroBounce's newest feature, identifies subscribers who've had email activity in the past year.

ZeroBounce Gurantees an minimum of 99% Accuracy

Minimum Accuracy Is 99%

Other companies say it, we put it in writing. ZeroBounce, the leader in email validation, makes you the promise of cleaner and safer email lists. We guarantee the following accuracy rates at a minimum: 96%+ Accuracy rates on AOL, Yahoo, and office 365 email accounts. 99% Accuracy rates on everything else. How the Guarantee works: If the accuracy rates are below these thresholds, we will refund 5 times the amount for each 1%. Let's say you have a 97% accuracy rate, which is 1% below the guaranteed threshold of (99%+ Accuracy rates on everything else). We will refund 5 x 1% (or 5%) of your total validation cost for those emails. If your accuracy rate is 2% below the guaranteed threshold, our refund will be of 10% of your costs. If it's 4% below, the refund will be 20%, and so on. In order to qualify for the guarantee, the following conditions must be met: You only email the _valid.csv and remove all toxic and disposable domains. You email the list within 72 hours after cleaning. Bounces must be invalid emails (Hard Bounces). Bounces due to spam content, blacklisted IP's, technical Issues, Invalid Mail Configuration, throttling, etc do not qualify for the guarantee. The minimum list size must be 1000 emails. This list must be an opt-in list that you collected and not purchased from a 3rd party You must provide an export of your full mailing of all emails you sent to and their bounce responses (the actual SMTP Codes of the bounces), not your email sender classifying it as a bounce.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.8

All reviews

(2,127)

405 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

great tool to use

great tool to use. very accurate.

September 25, 2025
ZeroBounce logo

Reply from ZeroBounce

Thanks for your review of ZeroBounce, Shannon.

It's tremendous to read your praise of our platform's ease of use and high accuracy.

We're always here for you, 24/7 and 365 days a year!

Rated 4 out of 5 stars

Slight problem redeeming the code for…

Slight problem redeeming the code for 24k credits that came with the liefetime deal.

Chat fixed it and helped me choose the payment option that allowed me to redeem the code.

I get confused at times when I bounce (hah) between the appsumo platform and the platform of the underlying products such as zerobounce or hopper

September 24, 2025
Unprompted review
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Reply from ZeroBounce

Thanks for sharing your experience! We’re glad our chat team was able to help you redeem your code and guide you through the right payment option.

We understand it can be a little confusing bouncing between AppSumo and our platform — but we’re always here to make it as smooth as possible for you, 24/7/365.

Thank you for giving us your feedback!

Rated 5 out of 5 stars

Easy to Use

ZeroBounce has made is super easy to clean up our email list! They've been great to work with and provided wonderful customer service when I had questions about billing.

September 24, 2025
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Reply from ZeroBounce

Thank you so much, Katie! This is a fantastic review of ZeroBounce, and we appreciate it.

We’re happy to hear ZeroBounce has made cleaning your list simple and that our team was able to support you with billing questions. We’ll be here anytime you need us, 24/7/365.

We appreciate your feedback very much.

Rated 4 out of 5 stars

It works

It works! Protect your sender reputation!

September 24, 2025
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Reply from ZeroBounce

Thanks a lot, Christopher! We’re so glad ZeroBounce is helping you protect your sender reputation. That’s exactly what we’re here for, and we’re always available if you need us — anytime, day or night.

Rated 5 out of 5 stars

Game Changer

ZeroBounce is an absolute game-changer for anyone serious about email marketing. I've been using their service for six months, and the results are phenomenal. The accuracy of their validation is unmatched, drastically reducing my bounce rate and improving my sender reputation. It's incredibly easy to use, and the report is detailed and easy to understand.

September 24, 2025
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Reply from ZeroBounce

Thank you so much, Mary! We’re thrilled to hear how much ZeroBounce has improved your email marketing and deliverability. It’s wonderful knowing the reports and ease of use make a difference for you. We’re always here 24/7, 365 days a year if you ever need anything at all.

Rated 5 out of 5 stars

Amazing Email Verification Tool

Great app to verify emails and use for other email deliverability tools. I'm happy

September 24, 2025
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Reply from ZeroBounce

Thank you, Prateek! We’re so glad to hear you’re happy with ZeroBounce and finding it helpful for verification and deliverability.

We’re here anytime you need us, 24/7 and 365 days a year.

Rated 5 out of 5 stars

10000

thx for ur service

September 24, 2025
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Reply from ZeroBounce

Thank you, Tina! We really appreciate you taking the time to share your thoughts. We’re here for you anytime, 24/7 and 365 days a year.

Rated 5 out of 5 stars

Great service

Great service, works as a charm

September 24, 2025
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Reply from ZeroBounce

Thanks for the review!

We're so glad for your succinct and charming review.

We look forward to continuing to serve you.

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️

We’ve been using ZeroBounce for some time, and it’s been a game-changer for managing our email campaigns! The platform is incredibly accurate in validating emails, helping us reduce bounce rates and improve deliverability. The interface is intuitive, reports are detailed, and customer support is responsive and helpful. We feel confident sending emails knowing our list is clean and reliable. Highly recommend for anyone serious about email marketing!

September 24, 2025
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Reply from ZeroBounce

Thank you, Racquel! We’re so glad ZeroBounce has made such a positive impact on your campaigns. It’s wonderful to hear that the accuracy, intuitive interface, and detailed reports have given you the confidence to send with ease.

We’re always here for you 24/7, 365 days a year, and it means a lot that you’d recommend us so highly.

Rated 5 out of 5 stars

Easy to use and improved deliverability - what else would you want?

I was experiencing deliverability issues with emails that were marked as "verified" through a business contact platform. So I researched the best email verification tools, and ZeroBounce was repeatedly mentioned.

I have found it extremely useful for thoroughly checking the status of email addresses.

The user interface is very intuitive and easy to use, and the AI explainers add an extra touch of clarity to the communication about the results from each verification. It has helped me scale up my outreach faster, and I saw an improvement in my email deliverability as a result.

September 23, 2025
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Reply from ZeroBounce

Thank you so much, Si! We’re thrilled that ZeroBounce helped you overcome deliverability issues and that you’ve seen real improvements in your outreach. It’s great to hear the intuitive interface and AI explainers have been so useful.

We’re here for you 24/7, 365 days a year, whenever you need us — and we’ll keep working hard to deliver the accuracy and clarity you can rely on.

Rated 5 out of 5 stars
ZeroBounce logo

Reply from ZeroBounce

Thank you, Alexey! We’re honored to be the best email validator you’ve ever used! What a wonderful thing to read.

Our team is here for you 24/7, 365 days a year, anytime you need support or have questions. Thanks again!

Rated 5 out of 5 stars

Very easy to use service with accurate…

Very easy to use service with accurate results. Also with great subscription pricing.

September 22, 2025
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Reply from ZeroBounce

Thank you, Hemendra! We’re glad you find ZeroBounce easy to use, accurate, and a great value, thanks to our subscription pricing.

We’re here 24/7, every day of the year, if you ever need a hand or have any questions.

Rated 5 out of 5 stars

Ease of Use 5/5

The platform is very easy to use.

September 22, 2025
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Reply from ZeroBounce

Thank you, Aaron! We’re happy to hear you find the platform very easy to use. That’s exactly what we aim for.

We’re here for you anytime, 24/7 and 365 days a year, if you ever need support or have questions!

Rated 5 out of 5 stars

amazing app

amazing app, we have validated more than 150,000 emails with them and it is the highest quality we have seen. great success in our campaigns

September 21, 2025
Unprompted review
ZeroBounce logo

Reply from ZeroBounce

Thank you, Karla! We’re delighted to hear that ZeroBounce has delivered the highest quality results for you. Validating more than 150,000 emails is no small task, and it’s fantastic that you’re seeing great success in your campaigns as a result.

We’re always here for you 24/7, 365 days a year if you need anything at all—thank you for trusting us!

Rated 5 out of 5 stars

ZeroBounce is a solid

ZeroBounce is a solid, mature tool in the email verification / deliverability space. If you really care about ensuring emails reach inboxes, protecting your sender reputation, and cleaning up address lists, it’s worth considering. Its strengths (accuracy, risk detection, deliverability tools) make it very valuable particularly for medium to large scale senders or businesses.

September 22, 2025
ZeroBounce logo

Reply from ZeroBounce

Thank you for such a thoughtful review! We’re thrilled that you see ZeroBounce as a solid and reliable tool for protecting sender reputation and improving deliverability. Accuracy and risk detection are at the heart of what we do, and it’s wonderful to hear that these strengths stand out for you.

We’re here 24/7, 365 days a year if you ever need support or have questions—we truly appreciate you sharing your experience!

Rated 5 out of 5 stars
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Reply from ZeroBounce

Thanks for reviewing ZeroBounc, Logan!

It was great to read that you find ZeroBounce "easy to use" and "very reliable."

We appreciate your feedback. We're always here for you!

Rated 5 out of 5 stars

Ease way to valid email addresses

Ease way to valid email addresses. Works well.

September 22, 2025
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Reply from ZeroBounce

Thank you for reviewing ZeroBounce, Pertti!

It's wonderful to learn that validation with ZeroBounce is easy.

We look forward to continuing to serve you.

Rated 5 out of 5 stars

Easy to use API

Easy to use API with detailed validation codes, all you need to get accurate and clean contact data.

September 21, 2025
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Reply from ZeroBounce

Thank you, Roman! We’re so glad to hear you’ve had a great experience with our API and found the validation codes helpful for keeping your contact data clean and accurate.

We’re always here if you need us — support is available 24/7, every day of the year!

Rated 5 out of 5 stars

A Must-Have Tool for Any Email Marketer!

I've been using ZeroBounce for over a year now, and it has completely transformed our email marketing efforts. Before, we struggled with high bounce rates, which hurt our sender reputation and wasted our marketing budget. Since integrating ZeroBounce, our deliverability has skyrocketed, and our campaign ROI has seen a significant increase.

What I love most is the accuracy of their validation service. It catches everything from typos and invalid formats to spam traps and abuse emails, ensuring our lists are squeaky clean. The platform is incredibly user-friendly and integrates seamlessly with our existing marketing stack. On top of a fantastic product, their customer support is top-notch – always responsive, knowledgeable, and genuinely helpful.

I can't recommend ZeroBounce enough. It's an essential tool that pays for itself in no time. Five stars all the way!

September 21, 2025
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Reply from ZeroBounce

Thank you so much, Jonathan! Reading your review made our whole team smile. We’re thrilled to hear how much ZeroBounce has improved your deliverability and ROI, and that the accuracy and ease of integration stood out to you.

It means a lot that you highlighted our support team too — they’ll be so glad to know their work made a difference. We’re here for you anytime, 24/7 and 365 days a year!

Rated 5 out of 5 stars

This has been a great experience so…

This has been a great experience so far. We have validated 3 listervs.

September 18, 2025
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Reply from ZeroBounce

Thanks so much for sharing this! We’re happy to hear your experience has been great so far and that you’ve already validated three listservs with ZeroBounce. 🎉

Keeping your lists clean is such an important step, and we’re glad we could help make it easy for you.

We’re always here 24/7, 365 days a year if you ever need anything at all!

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