Can't fault Zero Deposit Car Leasing - very helpful staff, especially Rob who found me a new car and got it sorted in a matter of days after my initial order was delayed by months. Straightforward pro... See more
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See what reviewers are saying
I have had the best experience, after being scammed by a company I applied for finance through zero deposit car leasing. An extremely helpful guy, Zac, emailed me and talked me through everything, exp... See more
Company replied
Phil Mannion the account manager that looked after my purchase absolutely went the extra mile! He kept me updated at every step of my purchase - not once was I left out of the loop. His professional a... See more
Company replied
Absolutely amazing service from the start from sales person sam who spent the time going through all the needs for the vehicle as well as back and forth to the lender to provide the best possible d... See more
Company details
Information provided by various external sources
Experts in bad credit, no deposit and all types of used car leasing. Prices from £94inc vat with no deposit. Enquire today.
Contact info
Trident Way 3, BB1 3NU, Blackburn, United Kingdom
- www.zerodepositcarleasing.co.uk
4.4
Excellent
448 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Exceptional customer service
Jonathan, my account manager. Kerry, the finance lady. All, friendly, efficient and gave excellent customer service!
November 15, 2022
Amazing costumer service
Amazing costumer service , stress free collection, definitely recommend
December 6, 2022
Everyone was very helpful
December 1, 2022
Reply from Zero Deposit Car Leasing
Hey Garry
Thank you for the 5-star review!
We are glad you found us to have brilliant service! We hope you love your new car, and if you require anything further, please get in touch
Thanks
Ella - Team Hippo
Amazing customer service!
Sam was amazing at communicating and giving brilliant customer service. The company itself is amazing at reassuring a first time buyer! Thank you so much for a great first time experience in financing would recommend to anyone!
November 9, 2022
Reply from Zero Deposit Car Leasing
Hi Sally
Thanks for your 5* review!
We are delighted to hear that Sam was amazing and provided you with the top customer service we aim for. We hope you love the car, as much as we love your review! Thank you for the recommendation also, it means a lot to us.
Please get in touch if you require further assistance.
Thanks
Ella, Team Hippo
very helpful and a great company
November 11, 2022
Reply from Zero Deposit Car Leasing
Hi Lucy,
Thank you for the 5*!
We are glad we were able to help you find the car you wanted, and we really appreciate your kind review.
If we can assist with anything further, please do get in touch.
Thanks
Ella, Team Hippo
Brilliant* super friendly team
Brilliant* super friendly team, very knowledgeable and helpful with picking my car and guiding me through the whole process. I'm delightfully surprised with my car and how accommodating they were. Would definitely recommend!
November 10, 2022
Reply from Zero Deposit Car Leasing
Hey Zoe,
Many thanks for your review.
We are blown away by your praise and I will be passing this onto the team as we love to hear our customer's feedback! Thank you so much for your recommendation also, it means a lot to us.
Thanks
Ella, Team Hippo
Extremely professional
Extremely professional, helpful, straightforward uncomplicated advice and kept me informed throughout- thank you George and the team
October 31, 2022
Reply from Zero Deposit Car Leasing
Hey Dave,
Many thanks for your kind review!
We are really happy to hear that the team were on the ball! We love hearing when the team have done a good job and I will eb sure to pass it on to George.
If we can assist any further, please do get in touch.
Thanks
Ella, Team Hippo
I picked the vehicle up Friday the 21st…
I picked the vehicle up Friday the 21st of October,after complaining obout the front brake pads.
The support team phoned me and said it passed MOT but it clearly wasn't on the pass figure they claimed!!
October 21, 2022
Reply from Zero Deposit Car Leasing
Hi Stephanus,
I am sorry to hear you're unhappy.
When your vehicle left us, the brake pads were at the measurements stated on our used vehicle standards, which was sent to you before you received the car. We send this to manage your expectations around buying a used car. I am sorry if this has caused any inconvenience, and we do apologise that you remain unhappy with our final response.
Thanks
Ella, Team Hippo
Reply from Zero Deposit Car Leasing
Hi Peter,
Thanks for your review!
I am glad to hear everything was organized quickly for you, and I do hope you had a great experience with us. If you have any further feedback in regards to your experience, please get in touch as we would love to know how to turn a 4* into a 5*
Thanks
Ella, Team Hippo
Reply from Zero Deposit Car Leasing
Hi Ayesha,
Many thanks for your kind review and recommendation, it means a lot to us!
I will also pass your kind words onto Muni.
Thanks
Ella, Team Hippo
Josh-Luke and Sam absolutely amazing so…
Josh-Luke and Sam absolutely amazing so helpful and great customer service and focus
October 14, 2022
Reply from Zero Deposit Car Leasing
Hey Bob,
Thanks for your 5* review!
We are delighted to hear that Josh-Luke and Sam were amazing and provided you with the top customer service we aim for. We hope you love the car, and if you need anything further please do get in touch.
Thanks
Ella, Team Hippo
Reply from Zero Deposit Car Leasing
Hey Kieran,
Many thanks for your continued support!
Thanks
Ella- Team Hippo
Brilliant service,and friendly,helped…
Brilliant service,and friendly,helped me so much ,
September 22, 2022
Reply from Zero Deposit Car Leasing
Hey Malcolm
Thank you for the 5-star review!
We are glad you found us to have brilliant service and that the team was friendly! We hope you love your new car, and if you require anything further, please get in touch
Thanks
Ella - Team Hippo
Reply from Zero Deposit Car Leasing
Hey Craig
We are glad you found us to be brilliant, we can't help but notice you left us 4*? If there is anything we can improve on, please do get in touch! We hope you love your new car!
Thanks
Ella - Team Hippo
Excellent and prompt services
September 2, 2022
Reply from Zero Deposit Car Leasing
Hey Eniola,
Many thanks for your feedback, we are glad to hear everything was excellent and prompt! If you have any queries or require any assistance in the future, please do get in touch.
Thanks
Ella, Team Hippo
Great staff
Experience was good, great staff Josh was easy to deal with and still is .kept up to date with all paperwork easy transaction
September 2, 2022
Reply from Zero Deposit Car Leasing
Hey Shane,
Thank you for your review!
It's great to hear that Josh was so helpful and communicative, and we do appreciate your kind words. We will pass this on to Josh as we work really hard to ensure you receive the best customer service possible, and we love to know when our hard work pays off.
If you have any queries or require any assistance in the future, please do get in touch.
Thanks
Ella, Team Hippo
Account managers have kept me informed…
Account managers have kept me informed throughout the process and fully explained all aspects.
.documents have been shared and signed electronically.
July 30, 2022
Reply from Zero Deposit Car Leasing
Good afternoon Keith,
Thank you for leaving us a review! It's important to us we know where to improve and what to keep doing right.
I am glad you've had a good experience with us, and we hope to see you again in the future.
Have a lovely day
Ella, Team Hippo
Good service
July 26, 2022
Reply from Zero Deposit Car Leasing
Good morning Imran,
Thank you for your feedback!
A 4* review is good but we know a 5* is definitely better, so is there anything we can improve on to boost your review?
Please contact me at hippohelp@hippomotorgroup.co.uk and I'll be more than happy to help!
Have a lovely day!
Ella, Team Hippo
Mo my sales rep was incredible
Mo my sales rep was incredible. Very professional, called back when he said he would and made the whole purchase process very easy. We had a few difficulties and he sorted them very quickly and before even informing me. Credit to him on a massive scale. Greg McNally
July 19, 2022
Reply from Zero Deposit Car Leasing
Good afternoon Greg,
Thank you so much for your review.
I am happy to hear that Mo went above and beyond and resolved any difficulties for you! We really appreciate your feedback.
I will pass your praise onto Mo, and his line manager also.
Have a lovely day
Ella, Zero Deposit
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