Zezgo - Albania Reviews 15

They tried to give us a smaller car than the one we had paid for. We then had a car that broke down on the 4th day (major engine problem with red light, air conditioning failure). We had to go back to the airport to get another car (a lost vacation day). No commercial gesture, nothing and we were given a dented car. At checkout, they charged us €150 for a scratch that was mentioned at check-in. These are dishonest people who count on the fact that your insurance will reimburse you for the money they take from you (they clearly told us this several times).

Zezgo offered a good price and the booking process was quick and easy, which I appreciated. The shuttle from the airport arrived on time, and the car was ready without a long wait. However, like many other reviewers, I was surprised by the additional insurance fees and charges that were not clearly explained upfront, which made the final cost much higher than expected. The car itself was in decent condition and served its purpose for the trip, but it had some minor wear and tear. Overall, while the experience wasn’t terrible, clearer communication and more transparency about pricing would have made it much better.

Amazing friendly guys!! Clear communication in English! Perfect instructions, conditions for the car! Cheap and help you with any question! We had no problem at all!! We really enjoyed our roadtrip through Albania thanks to Lathaniël! :))

No one showed up at the rental car booth. Car pick up was scheduled for 0800h, which is the time that they open. We waited for an hour, tried calling the emergency number and texting the company with no respons.

My father has paid a deposit plus extra insurance with this company for the car. Once he landed in Albania he has been turned down due to having debit card not credit card. So he was stranded in foreign country speaking neither Albanian nor English. He is diabetic and cancer patient been left in a foreign country.

Rented a car from Zezgo in Tirana. Car was given to me with almost empty tank. The company charges extra 5 euros/500 lek for cleaning the car - this fee was not listed on the voucher of DiscoverCars which I used to book. Car has a lot of damages on every possible element - scratches, dents, bumpers were standing out a bit near the gaps. Clutch was almost end of life - rpms were waving when car was idling in traffic jam for example - in range 700-1200 rpm. Can't recommend this company.

All went well,