Zezgo - Turkey - Antalya Reviews 37

Absolutely appalling.

Booked through opodo.com as they showed they had good rating under the name "RIGHT CARS".

The car was damaged and dirty.

Was charged £540 deposit and it is still has not been returned. The guy is also now ignoring my WhatsApp messages asking where my money is.

He also did not help with any bags, nor did he give clear directions for pick up.

AVOID.

It's a scam!! They give you low rate, then they claim that your credit card is not working to put the deposit to force you to take the hefty full insurance, I refused, so they cancelled the rental and didn't refund the mney or even respond to my emails! They work under the name/website right-cars.com , TAKE CARE!!! I ended up renting in international brands even if they are expensive.

We had an extremely disappointing experience with Zezgo in Antalya. After booking in advance, we were left waiting over an hour in 50°C heat with our children before finally being picked up – completely unacceptable.

When we arrived at their office, they claimed that none of our four valid credit cards worked, and used this as an excuse to pressure us into buying full insurance. This tactic nearly doubled the original rental price. We later discovered that other customers there were facing the exact same issue with their credit cards – clearly a deliberate and shady strategy to force unnecessary extra charges.

To make things worse, the car they gave us had zero petrol, so we had to rush to a gas station just to get going. Totally unprofessional and dangerous.

Then, upon returning the car, they demanded €10 for washing, even though this fee was never mentioned in advance – just another hidden cost.

Zezgo is dishonest, unprofessional, and should be avoided by anyone looking for a stress-free rental experience. We’ll never rent from them again, and we strongly advise others to stay far away.

DO NOT TRUST THIS COMPANY WITH A PENNY. THEY WILL ROB YOU BLIND.

Let me start by saying this: Absolute Car Rental (or should I say, *Absolute SCAM*) is the most dishonest, predatory, and unethical company I have ever had the misfortune of encountering. If I could give negative stars, I would. From their blatant lies about deposits to their outright theft of customers’ money, this operation is a textbook example of corporate fraud—and Holidaycars complicity in enabling them is equally appalling.

1. The Deposit Lie: A Calculated Scheme to Steal Your Money**
The scam begins the moment you arrive. They *claim* they’ll “hold” a deposit on your credit card, assuring you it’s just a temporary authorization. Lies. Within hours, they **charged my card the full deposit amount** without warning or explanation. When I confronted them, their response was a smug, “That’s our policy.” Since when does a “hold” mean **permanently draining £650 from your account**? This isn’t a misunderstanding—it’s theft, plain and simple.

2. Deposit? What Deposit? They’ll Ghost You Forever
Returning the car in pristine condition? Doesn’t matter. Absolute SCAM has no intention of refunding your deposit. After weeks of radio silence, I called daily, only to be fed scripted excuses: “Processing delays,” “bank errors,” “system glitches.” Spoiler: **They’re stalling until you give up. When I demanded a supervisor, they hung up. My bank is now investigating them for fraud, but why should customers jump through hoops to reclaim THEIR OWN MONEY?

3. Holidaycars : Shame on You for Enabling These Crooks
The most infuriating part? Holidaycars **KNOWS** about Absolute SCAM’s predatory tactics—countless complaints are plastered online—yet they continue partnering with this criminal enterprise. Are they getting a cut of the stolen deposits? Why else would they turn a blind eye to such blatant

**Final Warning: Run. Fast.**
Absolute Car Rental isn’t a legitimate business—it’s a **predatory entity designed to exploit customers**. Their entire model relies on false advertising, hidden fees, and outright theft. Dozens of reviews echo my experience, yet they’re still in business. How? Collusion with partners like Holidaycars and a relentless focus on scamming

Absolute scam! I rented a car in September and after 28 days of waiting for my 650€ deposit returned there was nothing! So I started a dispute through holiday cars and after 2 weeks they started to make enquires and after several weeks Zezgo/right cars global made some enqs….. after a few more emails still nothing so I instigated a charge back on my credit card, then randomly out of the blue I get an email from holiday cars saying they have issued a 310€ refund as there was damage to the bumper which required buffering and polishing (280€) and admin fee (60€) this is absolutely false and I was given no paperwork or informed about this! They were all smiley faces and took me to the airport wished me well, when all along they planned on doing this! The funny thing is they didn’t give the refund until 13th Dec, so why did it take 3 months to do it and the invoice has no signatures, it’s just a typed up word doc. I have instructed the credit card company to look into this as I am fuming! But absolutely do not use this company or any linked to it

Like everybody else on here I have also been scammed, they have not refunded my deposit which just shy of £1600, did anybody on here manage to get their deposit back if so how did they manage it any help or advice would be appreciated, I have had a family member visit their office and once again they agreed to pay the deposit a back but didn't, it seems they run under a few company names so once 1 company has generated a large number of negative reviews they will run under their next company name, the best way to avoid this company is to note the location and whatever company is based in that location avoid at all costs. Going forward I would advise everyone to only use the mainstream European companies e.g Eur
opacar enterprise thrifty etc as having done abit of research into this it turns out this company is not the only one pulling this scam, hiring the car maybe expensive a little more expensive using the European companies but ultimately you stand to lose more money using the Turkish companies

FRAUDSTERS BEWARE. I still haven't received my deposit of £565 after continously chasing them up for 5 months. I only hired the car for 1 day and I was told I would get the deposit back in 28 days. Now they've stopped answering my calls

They promised to return my deposit within 28 working days. Now 40 working days passed with no refund and not even answering my calls or texts. Still waiting for news on when I can get my deposit of €750 back! Not good service.

Big scam!
These guys are not serious and I strongly recommend not buying from them.
First, we arrived at the airport but nobody was there. The plan was for them to wait for us, so we made contact with them and someone came to pick us up.
We waited there for half an hour for them to do the paperwork. We already had insurance, so they strongly recommended that we get insurance with them. Obviously, since I already had one, I declined. Then, the plan was for them to block the deposit, but somehow they couldn't manage it, although we had a very strong credit card. So, they said either we cancel or pay the deposit, so we had to cancel and go back to the airport to take a taxi. Just to mention, at the same time, there was another client there who had similar problems taking the car, so they had to cancel too.

We Rented a car from this place in Antalya on 27th July and returned 4th August. We have been informed they will refund our deposit by 45 days, Still we haven't received. Made numerous calls, send WhatsApp messages, emails but no reply. We paid 650 euros as a deposit. Please don't rent any vehicles from this company. warn everyone with experience. Scammer!!!!

How do you get your deposit money back from this company? Please help raviih @ gmail.com

Many thanks
Catia

Dear All,

If you have not received your deposit back yet, please contact me. I may be able to help you get your money back. Please note: this company is a known scammer and has already defrauded hundreds of people.

Kind regards,

Because I had damage coverage on my credit card, I did not want their damage insurance. The insisted on a 250 “deposit” the car was returned in perfect condition. The deposit was never refunded.

Hej i was here at the place to rent the car I booked true holidays cars
Because i dont buy Full insuarance ( ı have on my credit card they treat me very bad
And i could not rent the car
Very rood and this company is a thief
This is very dissapointed and we cannot not Call anyone. To get help
My first day in Antalya was nightmare

Rented a car from Antalya last month.
In my booking is stated that we supposed to be met by a representative in the terminal, but nobody was there. I had to call the office and waited outside for 40 minutes before someone came to pick us up. Due to the high calling rates it costed me £15 just to speak to them.
We returned the car without any issues and after a month I'm still waiting for the deposit of €750.
I called them to ask what is the problem and they keep telling me it is being released after 28 day. 30 days now since I returned the car and still waiting.
Not to mention that the deposit should have been blocked/held unavailable on my credit card only for the duration of the booking, eventualy + 2 or 3 days for the bank to process it; instead it was withdrawn/paid to them as a normal payment which incured big interest rates on my credit card (aprox. €60 only until now).

Don‘t Never ever rent car from this company they r the worst company in the world
My experience was with the office that they told me there is in Antalya Airport but i didn’t found nothing there it’s far about 5km from the airport i already booked with economybooking i don’t know why they still support them and when i was there they wanted to recharge me 120€ insurance how ever i already did it online second problem was not the car that i requested the staff there was racism third problem he told me that i cannot drive with my license drive because i need an international one but the problem that it’s not requested in Turkey that mean i can drive without making an international license drive so he cancelled the car and i had to come back to the airport and found another carand that was at 2 am
My advice don’t rent with them there is a lot of company they r exactly in the airport and more friendly prices good
Good luck