Zickera 

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Rated 1 out of 5 stars

Buyer beware

Buyer beware! I ordered a pair of linen trousers at the end of May; they arrived on June 18. The quality did not match the price I paid for that order.

I have attempted to return the pants consistent with the company’s 30-day return policy. I sent repeated emails to the company to arrange to do so and have received no response. Subsequently, I attempted to call the company. The phone rings once before it is transferred to another line which is always busy.

It is abundantly clear Zekira has no interest in customers returning its sub-par merchandise and has even less interest in refunding payment. I resorted to disputing the payment with my bank. I hope I am successful.

June 20, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered a magic travel bag 4th April

Ordered a magic travel bag 4th April. £17 with buy one get one free. Waited and waited. On 21st April two cheap, nasty bags arrived. Completely and utterly different items to what was ordered. Also charged £27 for them. No contact details and emails ignored. Avoid at all costs.

April 22, 2024
Unprompted review
Rated 1 out of 5 stars

Awful

Awful. Return did not work. No communication possible. Not recommended

November 26, 2020
Unprompted review
Rated 1 out of 5 stars

Don't buy from them

This is a scam, it takes forever for your stuff to arrive when they advertise a few days shipping. Still haven't receive mine yet. They won't refund or give discount. Don't buy from them

November 1, 2019
Unprompted review
Rated 1 out of 5 stars

I WILL NEVER TRUST THIS COMPANY EVER…

I WILL NEVER TRUST THIS COMPANY EVER AGAIN!
I've been waiting for my item for more than 3 months! Then, they sent me a wrong size. I emailed them about my complain and they asked me to take a picture wearing the wrong size item. So, I did it and send it to them. After that never heared anything from them! All my emails/messages I sent to them was gone! I don't know how it happened????!!!! Never trust this company!!!! I never get my money back or no refund at all!!!!

May 28, 2019
Unprompted review
Rated 1 out of 5 stars

FAKE

FAKE! NEVER BUY ANYTHIGN FROM THIS COMPANY!
WORSE ONLINE SHOPPING EXPERIENCE EVER!
NOT ACCEPTABLE! ZICKERA should be taken to the COURT for ILLEGAL BUSINESS!

1. The skiing/snowboarding suits they have sent are completely different products from the ones they "sell" in their online shop.

2. The shipment took over 3 months, which is different to the delivery policy on their website.

3. They don't accept anything back, even if their online shop policy states absolutely opposite information and offers to send the items whatever they don't suit size-wise or simply arrives with the damage or delay.

4. The items arrive in absolutely unacceptable package: goggles arrived fully scratched, because they have been schippen in the worse quality plastic bag even without a box, keeping in mind that the price for a goggle is around 100-150 USD.

5. All items in their online shop are FAKE and do not match with the ones they show on their website/ online shop. DON'T BUY!

6. Facebook has blocked their advertisements, since many people has notified Facebook about Fake products and illegal business of Zickera.

7. Customer Care service does not exist! I have wrote hundreds of e-mails and only an automatical reply has been sent in return: "Your order is on the way, don't worry."
Delivery took over 3 months and that is not acceptable!

8. While ordering and using German Bank credit cards: the card has been blocked - which is very good, since bank has noticed that the shop can be fake, however the Barcley Card Bank went through the shopping transaction. BANKS SHOULD INCLUDE ZICKERA TO THE BLACK LIST and block the purchase!

9. WORSE ONLINE SHOPPING EXPERIENCE EVER!
Never purchase anything from ZICKERA. It's all FAKE and you will never be able to return the items and get your money back!

10. NOT ACCEPTABLE! ZICKERA should be taken to the COURT for illegal business!

May 13, 2019
Unprompted review
Rated 1 out of 5 stars

FRAUDULENT COMPANY

FRAUDULENT COMPANY! They are a fraudulent company.
They sent me a damaged item and refused to let me return it, and also of course wouldn't offer me a refund. So a couple of hundred dollars stolen.
DO NOT BUY FROM THEM.

April 24, 2019
Unprompted review
Show reviews in all languages. (11 reviews)

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