Zip To Zip Moving Reviews 296

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and careful handling of belongings. Many highlight the team's friendly and courteous attitude, making the moving process smooth and stress-free. People frequently commend the excellent service, noting that movers are punctual, work quickly, and ensure everything is handled with great care. However, some customers mentioned issues with the moving truck's capacity, leading to additional trips and costs for gas. A few other people also felt that the company's communication regarding these issues could be improved.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the teams for being... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the efficiency,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish, the movers were amazing. They showed up early, worked efficiently, and treated everything with great care. Nothing was damaged, and they even helped with furniture placement. The... See more

Company replied

Rated 5 out of 5 stars

George, Michael, Leo were a great team that helped us rearrange furniture throughout our entire house. I would highly recommend them for a very pleasant experience, they got everything done well befor... See more

Company replied

Rated 5 out of 5 stars

Very responsive to communications (whether phone, text or email). I had a very short deadline in which to get furniture out of my grandmother’s apartment, and they were extremely accommodating. All it... See more

Company replied

Rated 5 out of 5 stars

George and Ika were very professional and moved me out of my 2nd floor apartment very quickly and efficiently. Very polite and always a pleasure doing business with these guys as they did my first mov... See more

Company replied


Company details

  1. Business Services

Information provided by various external sources

Local and Long Distance Moving Services Household and Office Moves


Contact info

4.9

Excellent

TrustScore 5 out of 5

296 reviews

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Rated 5 out of 5 stars

The moving crew was polite

The moving crew was polite, efficient and timely. They did very good work! George the foreman was very personable! He explained everything to me in detail. I would definitely recommend them to family and friends. I would give them 19 stars if I could. Thank you Zip to Zip movers!

December 16, 2023
Unprompted review
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Reply from Zip To Zip Moving

Dear Lauren, thank you so much for taking the time to share your positive experience with George and our team ❤️ we are grateful for the opportunity to assist you!

Rated 5 out of 5 stars

Zip to Zip moving Company

Zip to Zip moving company was very punctual, in fact they arrived early. Extremely communicative and thorough throughout the whole process. George and his crew were kind, courteous, and extremely professional. I would highly recommend them.

December 16, 2023
Unprompted review
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Reply from Zip To Zip Moving

Dear Lesley, thank you for taking the time to share your positive experience with us ❤️we're thrilled to hear that our team, led by George, exceeded your expectations in punctuality, communication, and professionalism. Your recommendation means a great deal to us, and we truly appreciate your trust in Zip to Zip Moving😍

Rated 3 out of 5 stars

Beware of "hidden costs. Ask good questions.

The crew worked very hard and did an amazing job. However, at the end, the price reflected two main costs we weren't expecting. The foreman said we needed to tip 15-20 per cent of the total bill, which after tacking on over three thousand dollars for the packing materials to complete the move, the tip st fifteen percent was another thousand! I guess I assumed that the price was all inclusive. We were prepared to pay up to 4,900 and the bill was seven thousand plus. The tip was then expected to be 15% (at a minimum) over and above.

The service itself was excellent. The packing so well done (although they missed a small bathroom which I missed seeing as well). I have nothing but rave reviews for the men and the professionalism they showed. The main man, Nick, who did the quote was quite nice. However I guess I should have asked...how much would the packing be in material costs. We were prepared to tip all six men fifty dollars just to be nice. The foreman said it was optional but really it wasn't. The pressure was clear that it was expected and part of the process. I'm not saying not to use them but what I am saying is make sure you use the words, "exactly how much will the packaging cost me" and if there are customary tips, what exactly might they run. I had many estimates and thought I did my due diligence. Their prices seemed quite competitive but in the long run, they were much higher than expected.

November 24, 2023
Unprompted review
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Reply from Zip To Zip Moving

Dear Pat, thank you for your valuable feedback and for taking the time to share your experience. We’re thrilled to hear that you were pleased with the service and the professionalism of Nick and the crew. They always strive to provide the best service, and we’re glad their efforts were evident in your move❤️
We understand your concerns about the packing materials. While we always provide an estimated cost for packing materials based on initial information, the final cost can sometimes vary depending on the amount and type of furniture being packed. This is why the final cost may be different than the estimate.
Thank you once again for your business and we look forward to the opportunity to serve you again in the future❤️

Rated 5 out of 5 stars

I scheduled this moving company to move…

I scheduled this moving company to move to a new house. They came early and they wrapped all the furniture and they were fast in packing and loading the furniture. They delivered all the furniture in the same condition that they took the furniture. They were very careful not to scratch the wall. The workers were very polite and professional.

September 12, 2023
Unprompted review
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Reply from Zip To Zip Moving

Dear Sean, Thank you for sharing your experience with our moving company. We greatly appreciate your feedback❤️thank you for choosing us!

Rated 5 out of 5 stars

I really appreciate their help

I really appreciate their help. Real professionals and friendly business.

August 16, 2023
Unprompted review
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Reply from Zip To Zip Moving

Dear Eric, we appreciate you choosing us, and thanks for sharing your experience with us❤️

Rated 5 out of 5 stars

Awesome team!

Awesome team, very professional! They did an amazing job. I highly recommend this team and the company to help you move!

May 23, 2023
Unprompted review
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Reply from Zip To Zip Moving

Dear Corey, thank you for your kind words and positive feedback! We're thrilled to hear that our team provided you with a professional and amazing moving experience. We appreciate your recommendation and are grateful for the opportunity to assist you with your move❤️

Rated 5 out of 5 stars

Their professionalism and friendliness…

Their professionalism and friendliness were both notable. They paid close attention to our furniture and plants, and took extra precautions to ensure that fragile items were not damaged during the move. They were efficient and worked quickly. I highly recommend this moving company to anyone who needs a reliable service.

May 19, 2023
Unprompted review
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Reply from Zip To Zip Moving

Dear Joshu, we're delighted to hear that our team's professionalism and friendliness left a notable impression on you ❤️ efficiency is a top priority for us, and we're delighted that you found our team to be both efficient and quick. Thank's for choosing our moving company and for your recommendation😍

Rated 5 out of 5 stars

Great team

Great team. Well organized. Great communication!!!

April 21, 2023
Unprompted review
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Reply from Zip To Zip Moving

Dear Evan, our team is so grateful for your review!🤩 It was our pleasure to give you the best service we could❤️

Rated 5 out of 5 stars

They are very professional throughout…

They are very professional throughout the process. Also the pricing is reasonable and straightforward. No hidden fees. I’ve moved five times in the last few years and would say this was one of the best experience.

April 4, 2023
Unprompted review
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Reply from Zip To Zip Moving

Dear Michael, we're glad to hear that this move was one of your best experiences, especially considering you have moved multiple times in recent years. Your feedback is greatly appreciated and It warms our hearts to see your satisfaction ❤️

Rated 5 out of 5 stars

Best movers I have ever used hands down…

Best movers I have ever used hands down and I have moved at least 10 times in my adult life. So fast, gentle with our things- nothing was damaged in the move. Kind and professional. Always asked where things should go, didn’t make assumptions. These guys are amazing, could not have asked for better movers!!

May 14, 2022
Unprompted review
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Reply from Zip To Zip Moving

Thank you for the positive review and kind words. It was our pleasure to give you the best service we could and we hope to hear from you in the future.

Rated 5 out of 5 stars

This was the best moving experience…

This was the best moving experience ever! Everyone on the crew was so nice and polite and they packed us up so fast. And unlike other moving companies they cared that they unloaded boxes in the correct rooms! Highly recommend them!

April 5, 2022
Unprompted review
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Reply from Zip To Zip Moving

What a wonderful feedback, thank you Joseph! We're so happy to hear that you are pleased with our service ❤️

Rated 5 out of 5 stars

great movers

April 4, 2022
Unprompted review
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Reply from Zip To Zip Moving

Thank you so much for your kind words. Your review means a lot to us.

Rated 1 out of 5 stars

This company is not professional

This company is not professional. I reserved a move date of march 28th and they didnt keep it. Can someone recommend a moving company?

March 20, 2022
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Reply from Zip To Zip Moving

This review appears to be fake!



Rated 5 out of 5 stars

Great movers

They showed up on time and did a great job moving my stuff.

December 10, 2021
Unprompted review
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Reply from Zip To Zip Moving

Thank you so much for your kind words, Fred. Your review means a lot to us.

Rated 5 out of 5 stars

Zip to Zip movers are the best!

Zip to Zip movers are the best. They got to my home early. Had everything wrapped and packed safely. Even made a 2nd stop to pick up more of my belongings. I will use Zip to Zip again. I highly recommend these guys for your next move.

September 16, 2021
Unprompted review

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