Zleep Hotels Reviews 

281
TrustScore 2.5 out of 5

2.7

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Rated 3 out of 5 stars

Zleep Hotel Denmark, central location, clean, modern room, friendly staff, but no aircon, very noisy cant sleep, too loud, hotel did not provide mineral water, no tea, no kettle, so 3stars from me.

Company replied

Rated 3 out of 5 stars

We were at the hotel in Høje Taastrup from friday to sunday. We were greeted by friendly front staff. Our room was right next to the train track for an extra 100kr per night we were... See more

Company replied

Rated 5 out of 5 stars

Amazing hotel. Fantastic value and the rooms are incredible. Beautiful area of the world that leaves only one question. Why stay anywhere else when in Vejle?!

Company replied

Rated 1 out of 5 stars

Dirtiest, grungiest and worst hotel in the city. Moldy shower, stained carpet, trash, outlets in room and bathroom do not work, stained lampshade. Staff unwilling to change rooms or accommodate wit... See more

Company replied

Company details

  1. Hotel

Information provided by various external sources

Velkommen til Zleep Hotels – en prisvenlig hotelkæde med et solidt udvalg af kvalitetsservices. Vores danske rødder og værdisæt afspejler sig i vores måde at drifte hoteller på. Derfor vil du altid opleve at god service, kvalitet og skandinavisk design går hånd i hånd på vores hoteller, og dét uanset hvilket land du besøger os i. Vi tilbyder kvalitetsovernatninger til attraktive priser. På værelset kan du slappe af og samle energi til en ny dag. Her finder du blandt andet en seng af høj kvalitet, gratis WiFi og et fladskærms tv. I loungeområderne kan du nyde den hyggelige atmosfære med receptionens summen i baggrunden. Vi tilbyder et udvalg af både kolde og varme forfriskninger samt lidt til den lette sult. Hvad end du rejser med familien på weekendtur, er på forretningsrejse eller blot har brug for en enkel og hurtig overnatning vil Zleep Hotels altid være det bedste og ikke mindst prisbevidste valg.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

281 reviews

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2.7

All reviews

(281)

1 review in the last 12 months

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Rated 5 out of 5 stars

Super good hotel for a cheap money.

Super good hotel for a cheap money.
Nice room for overnight stay and even bath.
Everything was clean and tidy.
Staff at the reception are sweet and friendly, and ready to make their for both hotel stays and help with suggestions for visits to Copenhagen.
Only good things to mention.

July 24, 2020
Unprompted review
Zleep Hotels logo

Reply from Zleep Hotels

Hi Michael,
Thank you very much for your great recommendation. Hope to see you again some time :)
Best regards Marie, Zleep Hotels.

Rated 4 out of 5 stars

Very good for the price :-)

We stayed at Zleep Hotel in Kolding (Denmark), and it is nice and modern and clean rooms. Sadly there were some drunk? people mistaken our room for theirs in the middle of the night, but not the hotel's fault ;-)

February 2, 2020
Unprompted review
Zleep Hotels logo

Reply from Zleep Hotels

Hi Morticia. Thank you for your feedback. Good that you enjoyed your stay :) Best regards Marie, Zleep Hotels.

Rated 1 out of 5 stars

Sad hotel with no responsibility

Booked in to the hotel after I was told there was Gluten free Breakfast.
In the morning I went to the restaurant for breakfast, and was looking everywhere for Gluten free food .
Non absolute Nonthing .
No Bread , no eggs , no bacon , no Breakfast cereal , nothing .
There was all sort for breakfast from 4 kind of bread, Danish cakes , Breakfast cereal , and many other things to eat, but non for people who have a allergy
I ask the staff in the kitchen , she told me there had a roll but it would take 25 min to warm up . ( I had to catch a flight no time ) despite that Denmark in the supermarket have a great selection of Gluten free food

When complain to the reception, I was met by the person “I don’t care” we have a roll , and you can have you money back .
I wrote a letter to the head office of Zleep hotel 4 weeks ago not a replay or acknowledgment, this is absolute incinerable from a hotel no responded, no answering back ,acknowledgment...... NOTHING.

September 20, 2019
Unprompted review
Zleep Hotels logo

Reply from Zleep Hotels

Dear customer,

We always have gluten-free bread ready - but on request. That is way it was not already served in the buffet to begin with. It is not custom for a Zleep hotel to offer a wide selection of alternatives, only bread.

I would like to apologise if the receptionist did not offer the right amount of service at the moment.

We haven't received your letter yet here at the head office. If we had, we would of course have reached out.

Best regards Marie, Zleep Hotels.

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