Zocdoc Reviews 13,942

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,745 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, kindness, and helpfulness, making their visits pleasant and stress-free. The service is consistently described as excellent, with many appreciating the ease and efficiency of the booking process and the overall user experience. People find the website user-friendly and effective for finding and scheduling appointments quickly, often for the same day or week. However, some people were dissatisfied with issues related to appointment accuracy, with instances of bookings not being recorded by the provider's office. There were also concerns raised about the platform's handling of insurance verification and duplicate bookings, which sometimes led to unexpected charges for providers.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the professionalism, kindness,... See more

Service

Reviewers highlight positive aspects of service. Customers praise the ease of finding specialists, quick... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the platform's ease of... See more

Booking process

Customers had positive experiences with the booking process, praising its speed and ease. Many reviewers... See more

Website

People report positive experiences with the website. Customers find it easy to navigate and user-friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It doesn't get any easier than Zocdoc. I always get the doctor I want and can see ALL available time slots..without having to wait on hold interminably. I've used it several times now, and my appoint... See more

Rated 5 out of 5 stars

Easy online scheduling, as it should be the standard in the 21st century. I wanted to schedule an appointment with a specialist, and with the medical facility I usually use, the first availability was... See more

Rated 5 out of 5 stars

It was very positive I have high blood pressure which I've had more issues with the symptoms from treatment than discomfort from High Blood pressure. I typically have major issues with fatigue and c... See more

Rated 5 out of 5 stars

I was pleased to find a comprehensive list of local doctors on Zocdoc. Details, including a picture of the professional, where they were educated, and a bit about their personal style, are much more... See more


Company details

  1. Pharmacy

Information provided by various external sources

Zocdoc is the beginning of a better healthcare experience for millions of patients like you. With Zocdoc, you can find doctors you love and make appointments online, instantly – no more phone calls or long wait times! But simple appointment-booking is just the start. You can also see what other patients are saying with Zocdoc reviews, stay on top of important checkups with our wellness reminders, even fill out medical forms online – just once – and use them for future appointments. And while there are many ways we work to unite modern patients and doctors, Zocdoc has just one mission: to give power to the patient. We believe there’s no better way to deliver the great healthcare experience you deserve.


Contact info

4.8

Excellent

TrustScore 5 out of 5

14K reviews

5-star
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Rated 5 out of 5 stars

It is very simple to find a provider…

It is very simple to find a provider who participates with your insurance on Zocdoc. It cuts out the time it would take to research providers in your insurance network. This company makes the booking process simple and efficient.

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

An experienced doctor you can trust.

I found Dr. Zawahiri in Hutto through Zocdoc. I really love him. He’s young but not too young. He’s very pleasant and modest. And he has excellent expertise. He both listens and gives great advice.
I’m 74 and have been to many doctors. I love him.
I highly recommend him.

Plus the receptionist is wonderful!

May 23, 2026
Unprompted review
Rated 1 out of 5 stars

I immediately got a message claiming…

I immediately got a message claiming due to
"suspicious" activity on zocdoc I was blocked from
using the site. It was my first time typing zocdoc into my computer so their claim is a lie. I won't be bothering
with zocdoc again. A site that makes such claims when you have never used them is not a trustworthy site.

May 21, 2026
Unprompted review
Zocdoc logo

Reply from Zocdoc

Dear Hope, I am very sorry to hear that this was your experience with Zocdoc. Please be assured that the "suspicious activity" notification you received is an automated network-level security measure and not a reflection of your personal account status. We would appreciate the opportunity to make this right. Please reach out to our team at 855-962-3621 so we can troubleshoot this issue and assist you further.

Rated 5 out of 5 stars

next day dermatologist

just did an online search for dermatologist in our area and zocdoc popped up with doctors who had times available the very next day. Took seconds to book and we were seen by a very professional and kind doctor the next day. All was perfect

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Everyone was nice helpfull and the…

Everyone was nice helpfull and the Nurse I talked to first was very nice and listened to me great I truly thank her for that.Service was great no long wait everything was perfect.

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

Excellence

This experience has changed my life, for the better! Thank you so so much Dr HM for your help to restore me in a healthy manner post multiple injuries and post traumatic stress. Hugs!

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

Overall Fantastic.

All around great experience, From the receptionist, staff, and main doctor Haley Trenz, she was very well spoken, super informative, & very sweet.

May 18, 2026
Unprompted review

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