It doesn't get any easier than Zocdoc. I always get the doctor I want and can see ALL available time slots..without having to wait on hold interminably. I've used it several times now, and my appoint... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Zocdoc is the beginning of a better healthcare experience for millions of patients like you. With Zocdoc, you can find doctors you love and make appointments online, instantly – no more phone calls or long wait times! But simple appointment-booking is just the start. You can also see what other patients are saying with Zocdoc reviews, stay on top of important checkups with our wellness reminders, even fill out medical forms online – just once – and use them for future appointments. And while there are many ways we work to unite modern patients and doctors, Zocdoc has just one mission: to give power to the patient. We believe there’s no better way to deliver the great healthcare experience you deserve.
Contact info
568 Broadway, 10012, New York
- www.zocdoc.com
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Staff was fantastic dr was very kind
Staff was fantastic dr. Killian is very professional and kind
Easy to use. Very applicable.
Very broad with a great number of resources. Highly applicable and descriptions are clear and concise..
Zocdoc made the booking process a breeze
Zocdoc made the booking process extremely easy and convenient. The platform is user-friendly, quick, and helped me find and schedule the right doctor appointment without any hassle. Great service and a very helpful tool for patients.
Able to book same day appointment
Able to book same day appointment. Doctor was great with my son when he had a sprained ankle
Happy New Patient
Very pleased with Dr. Walker, she has truly gained a new patient.
May use AI-assist with repliesRead more
I’ve been using Zocdoc for a while…
I’ve been using Zocdoc for a while because it’s easy, but I had a conversation with my doctor today that completely changed my mind. I am honestly disgusted by how this company treats healthcare providers.
I found out that every time we book on Zocdoc they charge the doctor a massive fee ($90 or more) just for the referral, not only that but they still charge the doctor even if I cancel the appointment!!
I’m deleting this app. I’m not okay with my healthcare provider being shaken down just so I can have a "cool app".

Reply from Zocdoc
Zocdoc is a stress free way to find the…
Zocdoc is a stress free way to find the healthcare you need.
Great Feet Care
The staff was kind and the service was good. The MD was knowledgeable and seen me in a timely manner with empathy and knowledge. The team was caring.
It's great
It's great, I just wanted to write a review for the dorctor I went to see today.
Friendly doctor and staff
The pediatrician and staff were very friendly and attentive. The doctor was very patient with my 12 year old. She was encouraging and empathetic which my child appreciated immensely.
It's easy to book an appointment and…
It's easy to book an appointment and find a specialist. The website is easy to navigate and has reviews from other patients.
I am very grateful that I was able to…
I am very grateful that I was able to book appointment on the same day!
Great medical professional available…
Great medical professionals available within the same day for appointment - very well trained and thorough with medical advice. Easy booking process. Highly recommend!
Overall great
The staff was friendly, the office was clean. Dr lamb herself was very thorough and her explanation of the things that I needed to have done. She was also professional and friendly with a great bedside manner I would highly recommend her
I was pleased to find a comprehensive…
I was pleased to find a comprehensive list of local doctors on Zocdoc. Details, including a picture of the professional, where they were educated, and a bit about their personal style, are much more helpful than seeing a name in a long list of names. I was able to select a local MD and schedule an appointment right on the website.
It was very easy to find our doctor and…
It was very easy to find our doctor and get an appointment right away
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







