Zombie Vapes Reviews 

498
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, most reviewers were somewhat happy with their experience overall. Customers consistently praise the excellent service provided, often highlighting the great quality of products and competitive prices. Many people frequently mention fast delivery, appreciating the good quality of vape liquids and other items that match their descriptions. However, some customers also noted significant issues with contacting the company, reporting that emails go unanswered or bounce, and phone numbers are unresponsive. A few other people also felt that orders were frequently delayed or unfulfilled, with some receiving incorrect or missing items, leading to frustration and a lack of resolution.

What people talk about most

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising the fast and quick... See more

Product

Customers consistently note ambiguous experiences with product, with many praising the quality and flavor of... See more

Order

Reviewers highlight negative aspects of order fulfillment, with many reporting that their orders never... See more

Service

Users describe positive interactions with service, with many reviewers consistently praising the excellent... See more

Customer communications

Consumers express significant frustration with the lack of effective contact methods. Many reviewers report... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Used the company for years great products at a good price, only thing that let's them down virtually no way of contacting them if a issue arises, website says live chat no such option, nobody responds... See more

Rated 5 out of 5 stars

Great service. Easy ordering on line, I always buy X3 100ml and then qualify for free 2nd class delivery. I don't bother shopping around because I'm more than happy with service, the price and lov... See more

Rated 5 out of 5 stars

Was worried about placing first order but presently surprised order received in good time and strength avaliable has work wonders . Definitely will be ordering again

Rated 5 out of 5 stars

Don’t buy my liquids from anywhere else, fast delivery, kept up to date with progression of order and delivery. Flavours of vape liquids are really good. A+++++++++++++++++++++++ all round. 🙂🧟‍♀️


Company details

  1. Vaporizer Store

Written by the company

We have been infecting vapers with good flavours since 2017, but don't worry, we have the antidote! In the dawn of an apocalypse, you have what you need from Zombie Vapes.


Contact info

3.5

Average

TrustScore 3.5 out of 5

498 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(498)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service

May 9, 2023
Zombie Vapes logo

Reply from Zombie Vapes

Hi Antony, thank you for being a valued customer, and a massive thank you for leaving a kind review :)

Rated 5 out of 5 stars

Great service

Great service, super fast deliveries.
Always great offers on stock on the website.
Been ordering from these guys for years now and I can't rate them highly enough.

May 23, 2023
Unprompted review
Zombie Vapes logo

Reply from Zombie Vapes

Hi Andy! Many thanks for taking your time to write a positive review! You're a valued customer and without you guys we wouldn't exist :)

All the best,

From the Zombie Vapes Team!

Rated 5 out of 5 stars

Great customer service

Great customer service ! Been buying from Zombie for years now and always had great customer service , prompt replies and always resolve any issues asap . Highly recommend.

December 2, 2022
Rated 1 out of 5 stars

Still haven’t got my product still…

Still haven’t got my product still waiting ordered over a week ago now and don’t have any messages no notify me about my order and couldn’t seem to find anything to track my order?

November 4, 2022
Zombie Vapes logo

Reply from Zombie Vapes

We have checked the tracking which shows you collected your parcel from the Royal Mail Depot earlier today.

Kind regards,

Zombie Vapes.

Rated 3 out of 5 stars

Used to be a five star rating from me…

Used to be a five star rating from me but they've stopped using Royal Mail for deliveries and the courier company they are using won't post them in your post box like Royal Mail used to and won't redeliver so will take them somewhere for you to pick up. If I wanted to go and physically pick them up from a shop I'd go to one of the multiple shops on my local High Street within walking distance that sell vape liquids and buy them there but I paid for a delivery to my home a random post office somewhere roughly in the vicinity of my home address is not delivered to my home. I'll be using a new vape liquid supplier from now on cos really having to collect a parcel with vape liquids that would have fitted in my postbox had the courier had a brain to do so is not the one. And I may be wrong but I'm pretty sure they've upped the postage costs now their using this courier and I don't want to pay more for an inferior service.

November 3, 2022
Unprompted review

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