Zoom 1hr Delivery 

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See what reviewers are saying

Rated 5 out of 5 stars

I have been been getting Delliverys for a while now. Quality Food. better than in the shops. Great Deals Allways packed well. And the staff are Fantastic. So helpful, polite. Professional . They are A... See more

Rated 5 out of 5 stars

I can’t speak for other people but whenever I have ordered using them they have either been within the hour time or earlier. Any issue I’ve been contacted about before hand. The drivers have all b... See more

Rated 1 out of 5 stars

Never work for this company! They advertise the job as ‘drop rate’ pay which means you get paid per delivery. Sometimes you’ll be lucky to get paid £5 depending how busy the location. Plus when you dr... See more

Rated 4 out of 5 stars

I use zoom food often for getting lunch and sometimes dinner when it's convenient. I always get my food quickly and if any problems zoom food will contact me ASAP to let me know. I see the same dri... See more

Company details

  1. Delivery Service
  2. Courier and Delivery Service
  3. Shipping Company

Written by the company

Zoom 1hr Delivery is an on-demand delivery service delivering consumable, convenience and retail products to our customers within the hour.


Contact info

All reviews

(25)

0 reviews in the last 12 months

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Rated 2 out of 5 stars

I have used this company previously…

I have used this company previously with no problems, tonight however was different. I preordered for a delivery between 5 and 6, my order had still not arrived by 6:05 so I contacted the restaurant as advised on the zoom website. However they said the food had been ready for at least 10 minutes but no driver had arrived, I then contacted zoom who said they had only 2 drivers in my area as the rest has COVID. When I objected to not being notified of the delay they offered me a 20% promo code off my next order! I explained that I would not be ordering again as since they knew how many drivers they had they could have informed both myself and the restaurant of the delay.
My food eventually arrived at 6:30, the restaurant had clearly tried their best to keep it warm but due to the delay it wasn’t as hot as it should have been and the chicken was tough which it has never been before so I imagine they must have had to keep it under a grill. I will not be using them again.

November 30, 2021
Unprompted review
Rated 1 out of 5 stars

Messed up order and avoiding contact

I've just them a few times and things have been fine but they screwed up my latest order a few days ago and have since been refusing my attempts to contact them to fix the situation. I wouldn't recommend using them.

September 15, 2021
Unprompted review
Rated 1 out of 5 stars

Absolutely disgraceful behaviour from…

Absolutely disgraceful behaviour from the lad called Ben, not once have I ever ordered a takeaway to answer the door to someone so rude and arrogant. If I’m being completely honest I don’t think I’ll be ordering from zoom again as I would not like him delivering my food.

Apart from that, delivery has been amazing and have been at my door within 20 minutes with very polite and smiley faces on the delivery drivers.

August 17, 2021
Unprompted review
Rated 1 out of 5 stars

Disgraceful

ZOOM!!!

Absolutely shambles! Ordered, they took the money out my account and then declined my order meaning they’ve still took my money!!

£30 down!

Phone customer services and they end it on me after speaking to me knowing the situation!!

February 24, 2021
Unprompted review

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