I have been been getting Delliverys for a while now. Quality Food. better than in the shops. Great Deals Allways packed well. And the staff are Fantastic. So helpful, polite. Professional . They are A... See more
Zoom 1hr Delivery
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I can’t speak for other people but whenever I have ordered using them they have either been within the hour time or earlier. Any issue I’ve been contacted about before hand. The drivers have all b... See more
Never work for this company! They advertise the job as ‘drop rate’ pay which means you get paid per delivery. Sometimes you’ll be lucky to get paid £5 depending how busy the location. Plus when you dr... See more
I use zoom food often for getting lunch and sometimes dinner when it's convenient. I always get my food quickly and if any problems zoom food will contact me ASAP to let me know. I see the same dri... See more
Company details
Written by the company
Zoom 1hr Delivery is an on-demand delivery service delivering consumable, convenience and retail products to our customers within the hour.
Contact info
United Kingdom
- info@zoom1hr.co.uk
- www.zoom1hr.co.uk
Crooks cheating on customers as well as…
Crooks cheating on customers as well as on drivers. If you thinking to be their delivery partner forget ebout it, not worth it, they cheat on you paying differently than they commit to.
I have used this company previously…
I have used this company previously with no problems, tonight however was different. I preordered for a delivery between 5 and 6, my order had still not arrived by 6:05 so I contacted the restaurant as advised on the zoom website. However they said the food had been ready for at least 10 minutes but no driver had arrived, I then contacted zoom who said they had only 2 drivers in my area as the rest has COVID. When I objected to not being notified of the delay they offered me a 20% promo code off my next order! I explained that I would not be ordering again as since they knew how many drivers they had they could have informed both myself and the restaurant of the delay.
My food eventually arrived at 6:30, the restaurant had clearly tried their best to keep it warm but due to the delay it wasn’t as hot as it should have been and the chicken was tough which it has never been before so I imagine they must have had to keep it under a grill. I will not be using them again.
Messed up order and avoiding contact
I've just them a few times and things have been fine but they screwed up my latest order a few days ago and have since been refusing my attempts to contact them to fix the situation. I wouldn't recommend using them.
Absolutely disgraceful behaviour from…
Absolutely disgraceful behaviour from the lad called Ben, not once have I ever ordered a takeaway to answer the door to someone so rude and arrogant. If I’m being completely honest I don’t think I’ll be ordering from zoom again as I would not like him delivering my food.
Apart from that, delivery has been amazing and have been at my door within 20 minutes with very polite and smiley faces on the delivery drivers.
Disgraceful
ZOOM!!!
Absolutely shambles! Ordered, they took the money out my account and then declined my order meaning they’ve still took my money!!
£30 down!
Phone customer services and they end it on me after speaking to me knowing the situation!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







