While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I was looking for temporary cover for a couple of hours so that i could teach my son how to drive,zoom cover provided what i needed at a very reasonable price,other companies only provide at least 1 f... See more

Company replied

Rated 5 out of 5 stars

Driving test cancellation slot notified at 6pm for the next day at 8.10am. My insurance provider was not contactable in this time to check if our car was covered for a driving test. A quick Google t... See more

Company replied

Rated 4 out of 5 stars

Not badly post for temperature and quite cheap didn't like the 38 day peri cancelling fee and don't see tell after you buy . Think so allowed see what poicely before buy you site crash alots I try bu... See more

Rated 5 out of 5 stars

awesome afordable company make sure to read terms and conditions along with the cover assumptions before to buy the cover as long you have full uk licence and up to three points on licence them wil... See more

Company replied

Company details

  1. Auto Insurance Agency

Information provided by various external sources

Pay-as-you-drive car insurance that puts YOU in control


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

252 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What it says on the tin

Simple to complete and, compared to most insurers, really good value for money. All relevant documents forwarded to download and l liked the option to reduce excess to nil for a small additional payment.

March 29, 2024
Unprompted review
Rated 1 out of 5 stars

Useless Company!

Useless Company!

Tried to charge me over £140 a month for a basic Fiat 500 1 litre!

That is 10x what I pay for my normal annual policy for another much more powerful sports car!

They also only offer 28 days cover (not up to 3 months which is what most Salesmen need).

These 'short term' insurance companies are actually not fit for purpose! They use the 'short term' service as an excuse to charge you exorbitant prices that they would never get away with if it was an annual policy!

There is no justification for charging like this and they are just robbing scumbags!

Stay away!

March 16, 2024
Unprompted review
Rated 1 out of 5 stars

Incredibly slow in sorting out my…

Incredibly slow in sorting out my claim. It took 8 weeks for the claim to be accepted. They emailed me several times requesting info that I'd already sent through. Eventually the claim was accepted. Wont bother going with Zoom again, it was a painful experience.

February 23, 2024
Unprompted review
Rated 5 out of 5 stars

Zoomcover was priced very competitevly

Zoomcover was priced very competitevly. I have used them twice recently. Easy to arrange on-line so I could get the one day cover I needed as I don't use my van much to warrant paying for a years insurance. It's a pity more companies don't offer more flexible insurance policies.

February 20, 2024
Unprompted review
Rated 1 out of 5 stars

Please beware when using this site to…

Please beware when using this site to get temporary cover if you are considering purchasing a car, and want cover to take a test drive. I found Zoomcover online as it promised to provide short term car insurance, specifically for borrowing cars, taking test drives, etc, The website looked good, and the questions asked in order to provide insurance seemed fairly straightforward and simple, plus pricing looked good as there was little difference between 1 day and (eg.) 1 weeks insurance, so I opted to take a week's worth of cover to test drive and perhaps purchase, The cover states (in subtle terms that are hard to follow - and it took a lot of looking back to find this) that if you take out this insurance, there must be a parrellel insurance policy that is in force that covers the vehicle for the ENTIRE duration of the policy, so if you test drive, agree to buy, leave for a few days to collect and set up your insurance, and the person selling then cancels their policy in the meantime, then you are screwed. OK. I understand this is an insurance minefield that companies like Zoomcover love and will DEFINITELY take advantage of. So when this happened to me, Zoomcover canceled the ENTIRE policy, including the day I took the car out for a test drive, plus they took the ENTIRE amount claiming they were entitled to this as it was part of their T&Cs, and sent letter 1 week later stating they had done this because, in their words, 'I had deliberately mislead them because I had checked a box on their form'. I was insulted by this, as this was definitely NOT deliberate... really? What are they like? So I'm probably going to have my insurance premiums doubled because I'm on a database somewhere, because of an unavoidable 'mistake' ..Thank you Zoomcover... Please don't use Zoomcover! The simplicity of their site completely masks their intention which is to take advantage of any naivety that exist with us, the driver, who is simply trying their best to do the right thing. After your comment about providing link to AskMID.. That is EXACTLY the process I followed. Valid insurance WAS reported as being in place, so you cancelled the whole insurance policy days later, when the original owner of the vehicle had obviously cancelled their insurance, and you implied you were providing cover. Irony is I never took advantage of 7 days I purchased.. I drover the car for 20 minutes... Point is, insurance Is a MINEFIELD. Mistake I made was to take advantage of your cheap offers covering days I did not really require, and your response was to send me a letter saying I had DELIBERATELY mislead you, and cancelled the WHOLE policy, stating I would get nothing back. That is unbelievable. Very disappointed.......
Further update..
I am now awaiting response from ombudsman regarding the way zoomcover is happy to take your money and lead you to believe you are 'insured', but equally happy to take the very first opportunity to cancel your insurance, placing the value of your integrity, which ALL insurance providers use to assess the cost of your next insurance policy, at risk, possibly so they can avoid paying for any claim that may arise. I Repeat BEWARE! Zoomcover is not designed to insure you (think bad times, you have an accident), it is designed because you have a legal obligation to have insurance, and that can only be for profit.

January 13, 2024
Unprompted review
Zoomcover.com logo

Reply from Zoomcover.com

Hi, thanks for sharing your thoughts.

We are sorry to hear that you are disappointed with the service you received and that your experience of using our site was not more positive.

Our insurance helps lots of people buy and sell cars, our policies are perfect for test-driving a vehicle.

Although your experience did not end how any of us would have hoped, it does serve as a very important lesson to anyone who is thinking of buying one of our policies : an insurance policy is a legal contract, and it is vitally important that customers take the utmost care to answer the questions on our application form accurately and honestly. Insurers can check your answers, and they do!

Not all of our policies require an annual policy to be running in parallel but if a customer DOES state that this is the case then they must be certain of this fact. We even provide a link to AskMID on our site to allow customers to check whether a vehicle is already insured annually.

Sorry once again that it did not work out in your case.

Regards,
Zoomcover.com

Rated 5 out of 5 stars

So easy to get temporary insurance for…

So easy to get temporary insurance for my daughters car my mot had expired and needed temporary insurance to drive my daughters car cheapest insurance aswell

January 12, 2024
Unprompted review
Zoomcover.com logo

Reply from Zoomcover.com

Hi, Thanks for your fantastic review!
We are really pleased that we could help you out and that you found our prices the cheapest out there!
We hope to see you again soon.

Rated 5 out of 5 stars

So far so good

So far so good. Just got temp cover and they beat Veygo’s quote by £30+ so glad I had a browse around and came across Zoom cover.

January 13, 2024
Unprompted review
Zoomcover.com logo

Reply from Zoomcover.com

Thanks for the superb review, we are really happy that we could save you money!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look