Zylo Performance Reviews 

536
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Zylo Performance Film School is fantastic. My children both have learnt so much about acting, writing, directing, sound, lighting, different filming techniques, special effects, comedic timing, and mu... See more

Company replied

Rated 5 out of 5 stars

Excellent experience. Our son (aged 8) is usually unable to attend clubs as he struggles to engage but he loved this one and has asked to go back again. It gives the children such autonomy, confidence... See more

Company replied

Rated 5 out of 5 stars

My daughter went to film school for the first time and she was shy and apprehensive the first day, but by the end of the day she was full of enthusiasm and humour - showing us her acting skills at hom... See more

Company replied

Rated 5 out of 5 stars

My daughter has attended 5 film schools now, and absolutely loves it! I honestly don’t know how the tutors do it - bringing together ideas on the Monday to showing the finished product on the big scre... See more

Company replied

Company details

  1. Performing Arts Group
  2. Drama School
  3. Music School

Written by the company

Zylo is one of the largest primary school club providers in the South East, running over 30 after school drama clubs, as well as daytime music lessons, every week during term time. During the holidays we offer out-of-school filmmaking courses for children aged 6 to 14.


Contact info

4.9

Excellent

TrustScore 5 out of 5

536 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(536)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Everything

Everything

February 4, 2024
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Reply from Zylo Performance

This review is literally everything :) Thank you Laura!

Rated 5 out of 5 stars

It’s really helped my son’s confidence

As always, Daisy has been brilliant again this term - my son really looks forward to his sessions and it has helped his confidence so much.

February 3, 2024
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Reply from Zylo Performance

Thanks so much for your lovely feedback Carla. It's wonderful that you feel the sessions are continuing to have a positive impact for your son :)

Rated 5 out of 5 stars

sessions build confidence and my…

sessions build confidence and my child's singing has improved so much since coming. She enjoys the lessons and songs selected.

February 5, 2024
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Reply from Zylo Performance

That's so lovely to hear, thank you for your feedback Joanna :)

Rated 5 out of 5 stars

Happy boys!

Our boys have come out of this club very happy each week & eager to share details of the sessions with us.

January 30, 2024
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Reply from Zylo Performance

Thank you for your lovely feedback! Very pleased to hear that they are enjoying the club :)

Rated 5 out of 5 stars

Fantastic drama club

Our daughter always comes out of drama club really excited. She loves all the games and activities. It's really great for using her imagination, and she is growing in confidence.

February 5, 2024
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Reply from Zylo Performance

Thanks for your lovely feedback Alison. We're very pleased that you feel the sessions are having an impact on your daughter's confidence :)

Rated 5 out of 5 stars

Amazing people who have helped our…

Amazing people who have helped our daughter really grow and come out of her shell.

February 5, 2024
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Reply from Zylo Performance

Thank you so much for this lovely feedback Jeanette. So pleased that Zylo is continuing to have a positive impact for your daughter :)

Rated 5 out of 5 stars

!!!!

My daughter really loves

February 4, 2024
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Reply from Zylo Performance

Thank you Marina, we're delighted that your daughter enjoys the sessions! :)

Rated 1 out of 5 stars

I had really unpleasant experience and…

I had really unpleasant experience and I would not recommend them to anyone.

February 6, 2024
Unprompted review
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Reply from Zylo Performance

Thank you for your feedback Ligita.

We are assuming you have left this review because we recently contacted you about an overdue invoice for your daughter's drama club place. You then informed us that she had not been going, but you had not cancelled your booking.

Usually our policy would be to charge you for any sessions that had taken place up to the point that you cancel (since there is a waiting list of children who would like to attend in your daughter's place), but we ultimately waived the fee for you entirely after just a couple of emails back and forth so are a little surprised that you consider this an unpleasant experience.

You said that you left us a voicemail in December to which we had not responded. Despite our not being able to find this voicemail we accepted you at your word. Regardless, you had not attempted to contact us since then despite having been sent several emails and texts about your booking over the past few weeks, any of which you could have replied to.

We were happy to cancel your booking at no charge (despite this not being our usual policy in these circumstances) after communicating with you so are disappointed that you still felt your experience was unpleasant enough to warrant a 1-star review. If you have suggestions as to how we can make our booking structure even clearer for our customers in the future, we'd be happy to receive them.

Rated 5 out of 5 stars

My daughter absolutely loves her Zylo…

My daughter absolutely loves her Zylo sessions. It's helping her grow her confidence and she just has so much fun. The team is great and the communication is excellent.

January 29, 2024
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Reply from Zylo Performance

Thanks so much for your feedback Charlotte, much appreciated :)

Rated 5 out of 5 stars

Ryan the teacher is excellent

Ryan the teacher is excellent. He really engages with the children and my son always comes home telling me to what fun he had.

December 11, 2023
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Reply from Zylo Performance

Thank you Melanie. We'll tell him but might downplay it a bit so as not to over-inflate his ego ;)

Rated 5 out of 5 stars

Fantastic drama club

Fantastic drama club that caters to all children, and ensures that everyone has a equal role regardless of their initial capabilities. They introduce new concepts and children love learning. We have had a variety of teachers over the last couple of years but they are all as equally passionate and engaging for the children. Would highly recommend!

December 10, 2023
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Reply from Zylo Performance

Thank you so much for this lovely feedback Sarah. So pleased that you've been impressed with our drama club :)

Rated 4 out of 5 stars

My daughter has been going to Zylo for…

My daughter has been going to Zylo for a few years now and loves it.
I would really like to see Zylo putting on a little performance once or twice a year with the children, so that parents can see what they have learnt.

December 9, 2023
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Reply from Zylo Performance

Thank you for your review Kelly, we're pleased that your daughter has enjoyed her sessions :)

We will take your feedback on board regarding performances. Traditionally our singing lesson students will perform semi-regularly in school assemblies but not exclusively to parents as the lessons take place in the school day. We'll consider how we can bridge that gap!

Rated 5 out of 5 stars

An enjoyable after-school club

My daughter has really enjoyed her Zylo drama classes, and putting on a mini-performance for parents at the end of term.

December 9, 2023
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Reply from Zylo Performance

Glad to hear it :) Thank you for your feedback Ben.

Rated 5 out of 5 stars

Emelia has grown in confidence since…

Emelia has grown in confidence since joking Zeylo I owe you a lot because you’ve brought my shy baby out of her shell and will be forever grateful ❤️

December 8, 2023
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Reply from Zylo Performance

Thanks so much for this feedback Emma! It's so lovely to hear that you feel the club has had such a positive impact on Emelia :)

Rated 5 out of 5 stars

Great performance thanks to Zylo

Great performance from all the children! My daughter has been having a really good time with the drama club and is helping with her reading and to boost her confidence! The drama teachers have been great making sure everyone is up to date with the classes and the performance, really amazing! Thank you

December 5, 2023
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Reply from Zylo Performance

Thanks for your kind review Paris :) It's lovely to hear that you feel the club is having an impact on your daughter's reading as well!

Rated 5 out of 5 stars

My son has thrived from this wonderful…

My son has thrived from this wonderful drama group. He absolutely adores it and thank you so much for all the kindness shown towards my son Theodore and all the children who are lucky to be part of your group.

December 11, 2023
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Reply from Zylo Performance

No Sophie, thank YOU for sending such a lovely boy along to Zylo! :)

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