Wybotpool 

C2 Vision unit worked great, then NOT! WYBOT customer service, to put it gently, SUCKS. Can't reach by phone, no answers, voicemail full, no return to email requests. Unit still has 1yr left on warranty but can't get company to replace as NO ONE, in the land of pools - S FLA can repair! Run, stay away. Danger Will Robinson, Danger. Lucky I took out insurance, even Allstate through in towel and said they'd reimburse for cost. Terrible service, right up there with my arch enemy AT&T! Pox on their house. Oh, WYBOT, have a nice day!

This company makes terrible quality pool cleaners. I have had 2 because the 1st one was faulty and the replacement they sent was also faulty! They not only charged me to send the faulty one back, but now are claiming I cannot get a refund. Apparently they have a policy. This policy has nothing to do with the actual Australian retail laws, but they claim they will not refund after 30 days. Whatever you do, steer clear of buying anything from this horrible company. Their products are full of faults and their customer service is absolutely disgraceful.

I tried to set up the app only to receive the dreaded 405 error code. After the app reviews I immediately contacted them to process a return.Very sketchy company! I bought from another brand Aiper cordless. You can charge it up, but do not place it in the water until the app is functional. That won't happen because it can't function without the app, LOL! They make you jump through hoops to return it. They make the return shipping fee your problem and wanting to take up your time to troubleshoot in an attempt to exhaust your thirty days return, so that you'll be stuck with this junk!

Product doesn't charge up properly and wont go back to the charging station as a result.. No customer service at all.... A chinese AI assistant that askes for videos and makes statements that have no relevance to the issue with the product at all.......I have nothing but problems with this machine with no recourse offered at all .......Buyers try another product and stay well clear of this one

DO NOT buy from this company or Robot My Life their online store in Australia. My B300 Pool cleaner stopped working properly after less than a year and their customer service is non-existent apart from an initial email response requesting info. The call centre is AI and they don't call back and you can't speak to a human. I've contacted Whybot directly and they refer me back to their online company Robot My Life despite it being their product and warranty.

I have used WYBOT for 1 week , and I love it. So easy to use . It’s amazing how much debris it gets out of my pool every clean. Easy to dump the debris , charge the bot, drop in pool and lets it go to work. Thank You

Customer service was very helpful in answering my questions prior to my purchase...after purchase shipping was very timely...I received my wybot yesterday....I fully charged it and dropped it in my pool today...it ran for 2hr's and did a fine job on pool walls and bottom ...so far so good 👍

Wybot C1 arrived dead. Customer service sent a pre-paid return label and offered a refund or a replacement unit. I will try to update this review if and when this is made right.

This is a scam. I did not even receive my order after full payment, veryfying credit card detail ( unusual for a vendor to request this) and multiple unexpected charges. Stay away from this product, they are scammed!

Do not trust the reviews from WYBOT’s direct website. I gave an honest review based on my experience with their skimmer product. They do not accept bad reviews on their website. Having said that, I do not recommend purchasing their skimmer. You will be on the hook for shipping which was $100 so do yourself a favor and don’t purchase the skimmer.

Update: the below reply from WYBOT is a perfect example. Rather than understanding my review (which they did not approve to be posted on their own website), their reply shows lack of comprehension. I received a defective device. Shipping to return a defective product was absolutely not free.

I need to return and the customer service have not been helpful, would not send label and tell me I have to pay to return.

I purchased the new S2 Solar Vision robotic pool cleaner. I was so excited to get it in hopes of all the time it would save. However, after a few months of using it I encountered a lot of problems. Base not charging then the unit would die and be at the bottom of the pool. Then the base started to make a clicking sound. I reached out to the company and it took forever to get a response then only to be told they could not help me because they only support products purchased in the UK and referred me back to Amazon. Terrible support service. Amazon offered to send another unit, but would not directly answer my question when I asked who I could contact in the future if I needed support. I would never have spent $1730.00 on a piece of equipment I couldn't get support for. Ultimately, I will be returning the unit and expect a full refund. Sorry, but I can't reccommend.

Quick delivery and price

Scam company! Update, as I have received a reply from Wybot. I purchased a machine from you and it had an issue within the first month that essentially bricked the device. I was told to return it only after numerous emails back and forth and I was then refused a replacement. It took over a year to receive a refund as your warranty team ghosted my emails. You may be a legitimate business but your reviews would say otherwise. Legitimately, the worst company I have ever had the displeasure to deal with!

Product arrived in a timely delivery and charged up and worked perfectly.

What a disgrace of a company and non existent service can’t get ahold of anyone

We received the wybot, charged it and could never get it to turn on. A call was placed to customer service and they said someone would contact me within 72 hours. Four days later and still nothing. I need to send it back or get some help

Overol is good product

I bought a pool cleaner from Wybotpool and it ended up being a waste. The unit stopped working within months, and when I tried to get support or a warranty replacement - I got nothing. Responses to emails or calls were slow or completely absent. The cleaner rarely did a proper job: battery didn't last enough, cleaning cycles were too short, and it often failed to return to the charger automatically as advertised. Overall, it felt like I paid good money for a product that died too quickly - and the company didn't give a damn once they had my purchase.