Long-standing account, hardly ever write in. Did once about a deposit that had left the bank but not shown, ticket 46052. It appeared on the balance forty minutes later with a note explaining the dela... See more
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I analysed the odds and promotions and the math does not work. Poor support increases the cost of resolving any issue. I calculated the expected value and it was negative in every scenario. I would no... See more
Round history query. Wanted the spin log for a session on the Tuesday to check a feature trigger. Contact form, no name given back, but the log arrived as a PDF within the day, timestamps plus stake p... See more
Two winters ago I'd have chased a pending withdrawal by email within the hour, that was just how I was. Here I've stopped bothering. Ten months, nine cashouts, and the longest was a bank holiday Monda... See more
Company details
Written by the company
Porównaj kasyna z szybkimi wypłatami w Polsce, przejrzystymi zasadami płatności i wygodną obsługą konta.
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Deposit options are limited
The mathematics behind the offers are not favourable. No e-wallet options is a major drawback. There are far better options available.
App crashes constantly
I have been using betting sites for years and this one is the worst. It crashes frequently on my phone. I have been a customer of other sites for years without these issues. I expected better service.
One leg loses and you get nothing
I ran the numbers on this site and the value is not there. Accumulator margins are too high. I calculated the expected value and it was negative in every scenario. The expected value is negative for any rational player.
They ask for too much ID
As a first time user I found everything overwhelming. I did not understand why they needed so many documents. I had to search online to understand what was happening. I will look for a simpler site.
Cash out button is greyed out
As a first time user I found everything overwhelming. I did not know how to use cash out on this site. I will look for a simpler site.
the train was late again
the train was late again. the contact form became an email thread about my withdrawal quietly decent
kept the transcript
kept the transcript. asked at 6:12 why a bonus had not applied, agent replied 6:14, checked the deposit timestamp, applied it manually at 6:21. clear to follow the whole way.
I was ignored by support
sent three emails to support and no reply. totally ignored. not good.
The layout is confusing
I cannot find the sports section from the casino page. The navigation makes no sense to a new user.
KYC process is a nightmare
I uploaded my passport and a utility bill and then they asked for a bank statement. After providing that they said the statement had to be within thirty days. I sent another and they said the address format was wrong. It took two weeks to verify an account that should have been approved in minutes.
On a weak Wi-Fi signal
On a weak Wi-Fi signal, sweet Bonanza remembered my last choice after one browser refresh. Later, I compared my saved settings; it remained unchanged.
The spending history reminder appeared…
The spending history reminder appeared on time without extra screens couch
The first KYC page listed exactly what…
The first KYC page listed exactly what they wanted. Uploaded the bank statement once, saw verified later that evening, and there was no mystery second request.
Used time-out for basically me when I’d…
Used time-out for basically me when I’d had enough. it blocked the change when I tried to raise it too quickly
After a few casino clicks
After a few casino clicks, Olivia from support did not ask for the whole casino account history again It did not feel pushy.
ID approved within hours
Installed it in a coffee shop
Installed it in a coffee shop, 30 meg, opened the main lobby right away
On motel Wi-Fi
On motel Wi-Fi, the contact form turned into an email thread about my casino withdrawal
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