X-Wrist Reviews 96

An issues and they get in contact very quickly, but I been trying to find out what size is the magnetic charging connector is, think it may be 7.62mm as I need a spare for when am away, but all they came back with is we don't sell them, but this wasn't the question.
Had 3 watches off them liked them all and work well hood functions. Always solved othere problems I had.

Trying to reinstall this app due to the app not working. I now have a message saying that this app was built for an older version of Andriod and doesn't include the latest privacy protections.

I had a small glitch with my first purchase of xwrist and I informed x wrist about this and without a second thought they resolved the issue by replacing a new watch on time ,,inhavent seen so generous behavior from multinationals too that too after sales and irrespective of my geographic location .
Thank you very much x wrist
Benny thomas ,,india

This is a great product and backup from the company is excellent, the staff (Robert) are very helpful and friendly.

Easy contact. Very quick answer. Look for the best solution. Fantastic experience.

My first watch developed a fault and although out warranty was replaced by an LT model. Great service

I have always found this company to be very customer focused and provide exceptional customer service . They offer a good range of quality products which rival some of the more expensive competitors.

5 stars. Had a problem with the watch. Robert in touch with in minutes and problem sorted without any quibbles.

Got my watch today and it's amazing. Easy to set up, got lots of health features. Very good support from the company. Welldone all!

I got the Watch and i tested it for 3 days now, everything works as it should.
The support is easy going and trustfull, i let them Connect to my phone so they can help me set up the app.
I recommend this company.

Wonderful.
I used X-wrist for health monitoring and it works.
I also ordered one for my husband I can’t want until it arrives.
The delivery was fast and the support was nice to help set it up for me.

After sending a few emails and chats finally got a response. Could not have been more helpful. Replacement was made, and received within 2 days,which I didn't expect at all. Service was fabulous. No complaints at all. Have to say, without a doubt, these are fantastic watches. Believe we have tried quite a few and this one is far the best. Accurate and look great.

I personally love this device.
I got it a while ago and it has a lot of beautiful and useful functions.
It is easy to install and easy to manage.
It does ask for a lot of permissions but for my health I was happy to give.
The sensors seem accurate as I tested them with my omrom device.

The most complete fitness watch feature set ! They have blood pressure, body temperature, blood oxygen, even EKG ! I got the X2 watch and so far so good. Works as expected. The battery life is great !

I ordered the x-wrist LT and the product is amazing. It helped me to keep my blood pressure checked all the time. The support is very helpful, Maria explained me the steps in installing the app and further steps. Highly recommend this service.

X-Wrist is a game-changer in the world of health and fitness tech. Its sleek design and user-friendly interface make it a must-have accessory for anyone serious about monitoring their well-being.

What really sets X-Wrist apart is its telemedicine feature, allowing users to access medical advice and support from qualified professionals without ever leaving their homes. Whether you’re dealing with a specific health concern or simply want to optimize your fitness routine, X-Wrist puts expert guidance at your fingertips.

With X-Wrist, staying on top of your health has never been easier. It’s the perfect companion for anyone looking to take control of their fitness journey and make positive changes to their lifestyle.

What makes X-Wrist truly special is its built-in telemedicine feature, which lets you chat with real doctors right from your phone.

Imagine this: you’re feeling under the weather, but instead of having to drag yourself to a clinic, you simply open the X-Wrist app and start a conversation with a healthcare professional. Whether it’s a nagging cough, questions about managing a health condition, or simply needing some advice on staying healthy, you’ve got a friendly expert ready to help.

It’s not just about convenience, though. X-Wrist takes your privacy seriously, so you can feel safe sharing personal health details knowing they’re kept confidential.

With X-Wrist, you’re not just tracking your health; you’re taking proactive steps to manage it, with a team of caring professionals right there to support you every step of the way.

Really wanted to like this watch, small company up against the big boys and all that. It was great at first, then different functions just either stopped or were wildly inaccurate. Customer service is shall we say, Slow to non existant. As its just over 12 months old reluctantly I will be cutting my losses. Lesson learned on my part.

Further edit (dated 23rd March 2024): A few days ago I was contacted by Paul, the CTO of the company (see his reply below). He explained the problems the company were facing, and he has now made a really generous offer to make up for the difficulties faced. I'm grateful for that. And - since I do think the product is pretty good, though it could indeed do with a few design tweaks - I'm happy to stay with this company and this product. (And by the way no one asked me to write this update - it's purely my decision). On the basis of how they are now engaging with me - which I believe to be fair and generous - I'm now giving this review 5 stars, and I think it's worth it.

I bought an X2 X-wrist watch more or less exactly a year ago (29 Nov 2022). Still using it, though certain things have packed up and don't work (it has stopped counting any steps when I cycle/use exercise bike, for example). However, since it's my only health-monitoring watch, I do still use it and get some benefit from it.
However, the leather strap (my skin seems to be allergic to the silicon one) has broken, and without a strap the thing is useless. I've emailed several times, but zero response. I also see that the X2 is given as 'sold out', though the LT seems to be available still.
BUT...no response whatsoever from X-Wrist. I assume - like the others in more recent reviews - that X-wrist has gone out of business.
My strong advice: find another health watch!
EDIT (12 Jan 2024): It seems X-wrist must still be in business, because they contacted Trustpilot today, asking for more details (eg, invoice no), so that they "can understand [my] experience better"], which I've just provided; so we'll see what they say, if anything. They still haven't answered any of my emails, as mentioned above, though!

Back in November it had looked like the company had gone bust with no replies to emails for a few months. Just recently (20/03/24) I had a long explanation email from their CTO explaining that they had suffered a bereavement in the company but were now getting back on their feet. SO pleased to see them back as previously they had been outstanding in terms of both product (I have both X1 and now X2 watches) and customer service. These really are very clever little devices!