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X²O Badkamers - X²O - Webshop NL Reviews 

221
TrustScore 4.5 out of 5

4.5

Tinnegieterstraat 22, 5232 BM 's-Hertogenbosch, Noord-Brabant, NL


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See what reviewers are saying

Rated 5 out of 5 stars

Great store, they have many high quality products for your bathroom, i have ordered here many products, their off-line stores are also very nice to visit.

Rated 5 out of 5 stars

Its really nice experience .Material and delivery is on time .if un future I want to renovate toilet again I can choose x2o

Rated 5 out of 5 stars

Producten op de website zijn goed te bekijken in de showroom. What you see is what you get.


Company details

  1. Bathroom Supply Store

Waarom X²O Badkamers?

Written by the company

Dubbel zo blij met korting op jouw badkamer
Van een badkamer van X²O word je pas écht dubbel zo blij, want dankzij onze aanpak – zonder tussenpartijen en dankzij efficiënte processen – kunnen we je het hele jaar door héél voordelige prijzen bieden. In al onze showrooms én in onze webshop.
Dubbel zo blij met jouw keuze
In onze showrooms vind je zo’n 70 inspirerende voorbeeldbadkamers op realistische grootte. Bij ons geen gesjoemel, maar een vrijblijvende en transparante offerte én een laagste prijsgarantie zodat je nooit te veel betaalt.
Dubbel zo blij met onze service
Daar bovenop ontvang je tot 10 jaar garantie. Wist je al dat wij 95% van ons assortiment uit voorraad kunnen leveren. Zo kun jij snel aan de slag met jouw project! Niet zoveel haast maar wel profiteren van de beste prijzen? Wij kunnen jouw bestelling tot wel 12 maanden gratis opslag. Dat geeft een goed en georganiseerd gevoel. Jij blij, wij blij.

Contact info

  • Tinnegieterstraat 22, 5232 BM, 's-Hertogenbosch, Noord-Brabant, Netherlands

Dubbel zo blij mee

Eindeloze badkamer inspiratie bij jou in de buurt!

4.5

Excellent

TrustScore 4.5 out of 5

221 reviews

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4.5

All reviews

(221)

1,867 reviews in the last 12 months

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Rated 1 out of 5 stars

Very disappointed with my experience

Very disappointed with my experience. For the price point, I expected much better service and reliability. Our order arrived missing essential assembly parts, and when we contacted customer service, they didn’t even attempt to investigate the issue. They offered no real help or solutions and showed no urgency to resolve the problem. Overall, the lack of support and accountability was extremely frustrating and far below what you’d expect from a store in this price range.

December 2, 2025
X²O Badkamers - X²O - Webshop NL logo

Reply from X²O Badkamers - X²O - Webshop NL

Dear Katrina,

Thank you for sharing your feedback. We find it very unfortunate to read about your experience. We fully understand your frustration regarding the missing parts and the feeling that you were not adequately supported by our team. This is certainly not the service experience we aim to provide.

We would like to look into this matter again to find a suitable solution for you. Therefore, our colleagues from the showroom will contact you shortly to discuss the situation and assist you further.

Kind regards,
Team X2O

Rated 2 out of 5 stars

Nice furniture. Not worth the headache.

The bathroom furniture is nice, but it arrived damaged. I requested a new one, but I received drawer fronts instead for me to assemble myself. One of the reasons I had bought this was to not have to assemble anything, just mount it on the wall.
On top of that, the replacement drawers were even more damaged. The 2nd replacement drawers which arrived a week later were also damaged.
At this point I didn't want to stack any more damaged replacements in my house, I only wanted compensation for receiving a damaged product. I was told by customer service to talk to the delivery company if I wanted to request compensation. This was a completely rude and ignorant comment. I did not purchase this item from the delivery company, correct?
It's X2O's responsibility to find a proper delivery company that will handle their products in a good way, or at the very least, use proper packaging (if the damage indeed happened during transportation).
In the end, the 3rd replacement parts that were sent were actually in a good condition this time, otherwise there would have been real problems. It looks like they took extra care with these ones. Different transport company and there were inspection stickers on the packaging, things that could have been done weeks before, with the 1st replacements.
But between waiting weeks for replacements, stacking useless pieces of wood in my house, receiving snarky comments from the customer service and having to assemble things myself risking damaging the product. Not a nice experience.
I won't buy anything else from this store.

August 29, 2025
X²O Badkamers - X²O - Webshop NL logo

Reply from X²O Badkamers - X²O - Webshop NL

Dear mr. Delfim,

We are very sorry to read that your experience with the delivery of the bathroom furniture has been so disappointing. We find it particularly unfortunate that you not only received a damaged product, but then also had to endure a long and frustrating process with replacement parts. This is absolutely not the quality and service we aim to provide.

We completely understand your frustration regarding the comment from our customer service and will definitly review them internaly. The responsibility for a correct and undamaged delivery always lies with us. We invite you to contact one our showroom, so that we can resolve this together with you properly.

With kind regards,
Team X2O

Rated 5 out of 5 stars

Great store

Great store, they have many high quality products for your bathroom, i have ordered here many products, their off-line stores are also very nice to visit.

August 4, 2025
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