XAUDIS
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I've tried every way of contacting them…
I've tried every way of contacting them possible. None of the contact methods on their company work. None of the social media accounts respond. They wont provide status on my order, won't finish shipping the order. Their "tracking number" appears to be fake. I have doubts that I'll be able to get a refund at this point. I will 100% tell everyone they're a scam until I either get a refund or I receive my order.
July 11, 2025
Unprompted review
Absolute scam.
Absolute scam.
The "tracking code" they generate does not even exist when you check with the actual carrier. CNE Express in this case.
They give you a highly dubious tracker site that says the package was "delivered from location 'Unknown' to location 'Unknown'"; by which they pretend to prove that they sent the package.
When you ask for genuine proof, they cowardly stop responding to any messages.
Simple thieves.
July 14, 2025
Unprompted review
Total Scam
Total Scam! dont trust this site.
i ordered 2 owl rings and the tracking number did not exist and as soon as i contacted them the tracking number apeared as delivered and that just a lie!!!
AVOID AT ALL COSTS
July 8, 2025
Unprompted review
Reply from XAUDIS
We take all customer concerns seriously, but we must clarify that the claims in this review are factually incorrect. Our records show:
A valid tracking number was provided immediately after purchase.
The carrier’s system (which we do not control or have the ability to alter) confirms the package was delivered on 2025-07-08.
We have full documentation of this shipment, including proof of delivery from the shipping provider.
To address the specific claim:
It is impossible for us to retroactively "create" or modify a tracking status after the fact, shipping carriers independently update and verify delivery information. The tracking number existed from the moment your order shipped, and its "delivered" status was confirmed by the carrier, not by us.
We understand misunderstandings can happen, but falsely claiming a tracking number “did not exist” to obtain a refund is not acceptable. If there’s a genuine issue with your order, we’re happy to help, but we will always verify facts first.
For transparency, we invite anyone with concerns to contact us directly at contact@xaudis.com. We stand by our products and processes, and we’re committed to resolving issues fairly.
Obviously a scam
Came from 9gag, they setup multiple accounts to promote their scam. All of these accounts were exactly 42 days old at the time I wrote this review. They tried to post the link to their website and advertise with fake comments. Do not fall for this!
June 22, 2025
Unprompted review
Reply from XAUDIS
Thank you for sharing your concerns, but we want to clarify that Xaudis has no affiliation with 9gag or any suspicious account activity. We take authenticity and trust very seriously, and we do not engage in deceptive marketing practices.
If you have any specific evidence of misconduct, we’d welcome the chance to investigate further, please reach out to us directly at contact@xaudis.com. Otherwise, we encourage potential customers to explore the many authentic, positive experiences shared by our real clients.
We appreciate vigilance in online spaces, but we assure you that Xaudis operates with integrity at all times.
pure scam!
pure scam!! don't fall for it. 9gag mods warned us about this!
May 7, 2025
Unprompted review
Reply from XAUDIS
We appreciate all feedback, but we must firmly clarify that these claims are entirely false. Xaudis is a legitimate business with no affiliation to 9gag or any warnings from their moderators. Here are the facts:
We operate transparently, with real customers and verified orders.
Any claims of us being a "scam" are baseless and easily disproven by our track record of successful deliveries and satisfied customers.
We encourage anyone with legitimate concerns to contact us directly at contact@xaudis.com so we can address them properly.
False accusations harm small businesses like ours, and we take them seriously. We stand by our integrity and invite customers to judge us by their actual shopping experience, not misinformation.
Dropshiper stay away
Dropshipping website that sells overpriced Ali Express items. Uses bots on social media to spam their adds.
Flags negative reviews as defamitory
May 18, 2025
Unprompted review
Reply from XAUDIS
We appreciate feedback, but we’d like to clarify some inaccuracies in this review:
Not a Dropshipper: We source and stock our own products, they are not AliExpress items. Our quality and packaging reflect this.
No Bots or Spam: All our marketing is organic and compliant with platform policies. We’ve never used bots or fraudulent engagement.
Review Moderation: We only flag reviews that violate Trustpilot’s guidelines (e.g., false claims or fake accounts), not legitimate criticism.
We take pride in our business integrity and invite anyone with concerns to contact us directly at contact@xaudis.com. Transparency matters to us, and we’re happy to provide proof of our sourcing and operations.
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