I have great piece of mind when I use XCover. I have been unfortunate enough to file a claim in the past, but it was an easy process. Apart from taking and uploading photos of the product, I didn’t ha... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
At the high cost of flying and hotels, having insurance in case of an emergency can safe you tons of money. Sure enough, we needed to cancel a trip as a family member ended up in the hospital. Having... See more
I was skeptical about buying this insurance because I thought I'd be able to make this event, but something told me I should get it just in case. I ended up needing an emergency root canal two days pr... See more
The directions were simple. I can't mention the coverage or customer service but it was easy to set up an account.
Company details
Written by the company
XCover makes insurance simple, fast, and stress-free - which is why millions of global customers trust us to protect the things they love and do. Our worldwide, follow-the-sun support is right here when you need a helping hand - anywhere, any time. When it comes to claims, no one likes to wait. We've replaced snail mail and paper trails with an easy online process and instant payments. You can trust us, as we are backed by some of the world’s largest insurers.
Contact info
Sydney, Australia
- xcover.com
4.5
Excellent
68K reviews
Replied to 97% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
THE IMMEDIATE RESPONSE TO SPIRIT…
THE IMMEDIATE RESPONSE TO SPIRIT SHUTDOWN WITHOUT ME HAVING TO REACH OUT TO XCOVER IS HOW COMPANIES SHOULD BE.
May 2, 2026
Unprompted review
Easy to work with.
May 7, 2026
Unprompted review
Excellent experience
I’m very pleased with the quick response from the company.
May 11, 2026
Unprompted review
Easy and inexpensive
Easy and inexpensive - I guess you never really know how good the cover/process is unless you have to claim.
April 28, 2026
Unprompted review
Easy to complete the claim
Easy to complete the claim, no technical issues to upload documents, quick reply. Well done!!
May 13, 2026
Unprompted review
clear and user friendly
May 13, 2026
Unprompted review
straightforward to get cover and claim…
straightforward to get cover and claim particularly given the circumstances.
May 13, 2026
Unprompted review
I would a like a text area to be able…
I would a like a text area to be able instead of always having to upload forms in restricted option formats
May 1, 2026
Unprompted review
Best Day Ever <3
The All points east festival was great, im thankful for the VIP treatment and security and safety of each person who attended. I got to sing on stage with Daniel Caesar which was my dream come true! Grateful for the experience
May 12, 2026
Unprompted review
Bit early to know yet.
Bit early to know yet.
Will depend on service if needed.
It looked a reasonable price and was simple to include.
May 13, 2026
Unprompted review
Amazing service
Due to illness, we were had to claim a refund on our Ryan Air flights, After submitting the claim, it was approved and the money in my bank account within 3 hours!
Amazing service, thank you
May 12, 2026
Unprompted review
All good had to rearrange trip so need…
All good had to rearrange trip so need to claim back previous payments
May 13, 2026
Unprompted review
Approved but I didn’t get reimbursed
I was approved for a claim 8 days ago and they said that they reimbursed me but I never received payment from them. I contacted them on email yesterday and they didn’t respond to my email. I submitted all of the documents that they said they needed and I expect payment for my claim that they approved.
May 13, 2026
Unprompted review
Reply from XCover.com
Hi Ghostgirl,
Thanks for your feedback, we’d like to look into this properly.
We weren’t able to locate your case based on the details here. Please contact us via our support form (https://www.xcover.com/en-us/contact-us) and include reference TP-7086474 so we can link your request to this review.
To help us find your policy quickly, you can include one of the following:
– Policy or booking reference (ending in INS)
– Partner reference number
– Email used at purchase
Once we have this, we’ll review your case and follow up.
The XCover Team
Easy to use well laid out and easy…
Easy to use well laid out and easy instructions
May 13, 2026
Unprompted review
Gave great piece of mind
May 9, 2026
Unprompted review
Best experience
Best experience with an insurance company to date. Quick and straightforward claims process.
May 11, 2026
Unprompted review
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