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Company details

  1. Gaming service Provider
  2. Web Hosting Company

Written by the company

Xerohosts mission is to ensure you have a great time making and playing on a server. whether you want a Minecraft or Fivem server we gotcha!


Contact info

4.1

Great

TrustScore 4 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

timed out constantly 0/10 cant play…

timed out constantly 0/10 cant play with mods

April 21, 2023
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Reply from Xerohosts

Hey Tony!

I’m very sorry to hear that you’re displeased with our service but you are able to play with mods on our servers. Maybe you just didn’t install the mods correctly? If you’d like help please contact our 24-7 technical support team so that they can assist you with this instead of making a bad review.

Create a ticket here and we would be more then happy to help you: https://billing.xerohosts.com/submitticket.php

I don’t see any tickets under your account so making one might help you get mods up and running on your server.

If you make a ticket and provide your server ID I will look into immediately and see why you are timing out. (You shouldn’t be timing out..)

I also don't see any past orders or any history with your email so just make a ticket and we will help.

Once again I am really sorry that you are experiencing issues and if there’s anything we can do to help we will help, just make a ticket :)

Thanks

Rated 4 out of 5 stars

Has been very good with awesome…

Has been very good with awesome costumer support from seaux on discord. Only reason why no 5 stars since it lagged alot in the start

March 11, 2023
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Reply from Xerohosts

Hey!

We are very happy you like our customer support!

We pride ourselves with the some of the best support agents and the best hardware. Could you share more with us about what caused the lag? Like was it a memory leak or was it a plugin, or was it just our servers.

Our servers do not usually lag which is very weird because you said it did lag.

Whenever you are free could you make a ticket here and share your experience more? https://billing.xerohosts.com/submitticket.php

If you ever experience lag again do not hesitate to contact us and we will resolve this.

Thank you!

Rated 5 out of 5 stars

Absolutely Amazing Staff

Absolutely amazing support staff, they are all amazingly at their job, and are always willing to help. Any issues I have had, they immediately were on it trying to resolve the issue. I highly recommend.

March 11, 2023
Unprompted review
Rated 5 out of 5 stars

Helpful

They are really helpful when I have a problem with my server and always help me fix it.

February 4, 2023
Rated 5 out of 5 stars

great js great

great js great, I've been using xerhosts servers for quite some time now, and they work perfectly

February 7, 2023
Unprompted review
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Reply from Xerohosts

Thank you! We really Appreciate This Review! :)

Rated 5 out of 5 stars

I did the free trial

I’ve used XeroHosts before, but only for a brief period.

I heard they upgraded their servers even more.

I did the free trial, I’ll l definitely will be upgrading after the 48 hours.

October 5, 2022
Rated 5 out of 5 stars

Best Host That i ever used

Amazing host! some of best and affordable minecraft servers, the servers are incredibly fast and the support is amazing! amazing and I love this host! :DD

September 24, 2022
Unprompted review

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