xhorseshop.eu Reviews 9

I purchased a brand new Xhorse Dolphin II (XP-005L), but it arrived completely non-functional (Dead on Arrival, battery 0.00V).
​The 'solution' offered by their technical support (Maggie) was shocking: they asked me to solder a loose chip onto the PCB myself! Asking a customer to perform complex soldering on a new €1000+ machine is not only unprofessional but also dangerous and a violation of European warranty laws.
​Since I refused this ridiculous DIY repair, Sales (Emilia) has completely stopped responding to my emails. They are ignoring their legal obligations. I have now filed a formal complaint with ECC Belgium (Case ECCBE-149040) and started a payment dispute.
​If you are looking for professional tools and reliable support, stay far away from Xhorse Europe. They do not respect their customers or the law.

I bought a Multiprog from xhorseshop. Before ordering I got all necessary information fast and prompt.Ordering itself was easy and I got good information about delivery process all the time.
After receiving product all is good and they answered to all of my questions fast.
The product, Xhorse Multiprog seems to be excellent product. Hard to believe that is still very new. Rugged and solid, both box and software.

Very helpful on choosing the right product.
Good communication and fast resolving situations.
Will buy again because they got very good prices.

maximum professionalism above all Emilia available and prepared person!

Great Company and great staf.fast response
Good customer care response.i am very happy to xhorse company.such a great company and great staff

Have bought several things from them and always got what I expected. Good price, good products and very good customer service. Fast shipping

I bought xhorse xp005 key cutting machine, transaction was smooth, delivery very fast in 3 days, also I get a lot of support from customer service. I definitely shop with them again:)