XLMOTO Nederland Reviews 

2,576
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 158 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the affordable prices, wide range of items, and fast delivery services that make shopping very convenient. People also highlight the reliable product quality, great packaging, and exceptionally smooth purchasing process which consistently exceed expectations across various orders. Shoppers frequently express their intention to place future orders due to this outstanding level of overall satisfaction. However, some people mentioned that delivery times can sometimes take much longer than expected, causing frustration for certain buyers waiting on items. A few consumers also noted occasional challenges with incorrect sizing according to charts or prolonged delays when trying to process product returns and refunds.

What people talk about most

Product

Customers had positive experiences with product, often highlighting high quality materials and fair pricing.... See more

Delivery service

Customers consistently note positive experiences with delivery service, often praising the fast shipping... See more

Quality

Consumers find quality to be positive, frequently highlighting the great value and affordable pricing of the... See more

Price

People report positive experiences with price, highlighting competitive and fair pricing alongside good... See more

Order

Users describe ambiguous interactions with order experiences, reflecting a wide split in customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great online shop, to my surprice faster than i expected. No FAKE stuff, trustworthy and some prices are little bit cheaper then other sites. I will definitely order here again, when i need some... See more

Company replied

Rated 5 out of 5 stars

All was handled great. I did have to return 1 product though - the hoodie i ordered did not indicate anywhere the size of the back armor. XL hoodie meant max L size armor. However, that was not even o... See more

Rated 5 out of 5 stars

Communication bye email whas okay with Tom. The order came fast but my boots to big. Quality for the price okay i think. Send the boots back whas going good. The money back also good. Its a bit... See more

Company replied

Rated 5 out of 5 stars

Great generic products with amazing quality x price ratio! Quick delivery... Bough a few things from them already!

Company replied


Company details

  1. Motorcycle Shop
  2. Tire Shop

Written by the company

XLMOTO is een bedrijf dat ernaar streeft uitrusting en onderdelen te leveren voor de motorcross, enduro, motorfiets en pit bike. Wij streven ernaar om een heel nieuwe ervaring te bieden tijdens het winkelen, evenals een niet te evenaren assortiment tegen ongelooflijke prijzen.

XLMOTO

Written by the company

Geen verzend-kosten boven €150*
De levering is gratis bij bestellingen vanaf €150 euro of meer. Niet geldig bij bestelling van grote of zware artikelen!

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.4

All reviews

(2,576)

463 reviews in the last 12 months

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Rated 3 out of 5 stars

just another online shop

nothing special , big shipping cost , no free return, long delivery time.....

March 13, 2025
XLMOTO Nederland logo

Reply from XLMOTO Nederland

Good morning,

thank you for your review!

Sorry to hear that you don't agree with our freight and return freight costs. However, these costs are mentioned on our website and our customers have the chance to inform themselves about these costs before they finalise an order.

We see that you have received your shipment only 4 days after placing the order via our website, which is pretty fast if you take in consideration that our warehouse is located in Poland and we had to ship your parcel all the way to the Netherlands.

Thank you for your understanding. We do hope to see you again in our shop!

Best regards,

Rated 3 out of 5 stars

return policy is weird

return policy is weird - makes me a victim when the shop is decreasing prices of the items I ordered.

May 20, 2025
XLMOTO Nederland logo

Reply from XLMOTO Nederland

Good morning,

thank you for your review!

It can indeed happen that certain items are suddenly offered at a discount, as price fluctuations depend on supply & demand on the market and this is linked to an automated system.

If you see a price change within 14 days after your purchase, we can refund you the price difference if your request applies to all the conditions of the lowest price guarantee (LPG). This without having to return anything.

Best regards,

Rated 3 out of 5 stars

the delivery and quality of everything…

the delivery and quality of everything was good, only the picture stated that you received a colored visor, which was not the case. If you can send me a visor like this it will be 5 stars

March 3, 2025
XLMOTO Nederland logo

Reply from XLMOTO Nederland

Good afternoon,

thank you for your review!

It is stated in our product description that this helmet comes with a clear visor and therefore not with the visor that is seen on the picture.

Best regards,

Rated 3 out of 5 stars

My refund was not the same amount as…

My refund was not the same amount as what I was charged in the first place

April 26, 2025
XLMOTO Nederland logo

Reply from XLMOTO Nederland

Goeiemiddag,

bedankt voor uw review!

Er worden inderdaad 4,95 € retourkosten afgehouden per retourzending van standaard artikelen. Bedankt voor uw begrip!

https://help.xlmoto.com/hc/nl/articles/4767489569810-Wat-zijn-de-retourkosten

Met vriendelijke groeten,

Rated 4 out of 5 stars

Good prices, great website

==English below==
Goede prijzen en leveren altijd precies wat je koopt. Voor oudere motoren is er niet altijd wat te koop (maar goed, het is ook een oudere motor, dus wat wil je)
Ondanks dat het niet aan XLMOTO ligt kan de verzending wat lang duren (dus hou er rekening mee)
De paddock (je eigen "garage" met motoren) is echt een super functie!

-- ENGLISH --

Good prices, always deliver what you've bought. Not everything in stock for "older" bikes (but that's ok - it's an older bike so I get it)
Although it's out of their circle of influence, shipping can take a while.
The paddock function (your own "garage" with bikes you own) is a great feature

April 25, 2025

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