XLTRADE Next Level Trading Reviews 272

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and professional demeanor, often highlighting their quick and informative responses. Many people appreciate the personalized support and advice provided, which contributes to a positive and encouraging user experience. The service is frequently described as excellent, with consumers noting the efficiency and ease of their overall interactions. However, some customers reported dissatisfaction with the company's response to specific issues, mentioning instances where emails went unanswered or requests for free retries were denied. A few other people also expressed concerns about the company's approach to resolving certain account-related problems.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff. Many reviewers highlight the helpfulness... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness and responsiveness... See more

Response time

Customers had positive experiences with response times. Many reviewers consistently praise the quick and... See more

User experience

Reviewers highlight positive aspects of user experience. Customers praise the platform's simplicity, ease of... See more

Service

Reviewers mention positive feedback about service. Many customers praise the excellent and professional... See more

Based on these reviews

Rated 5 out of 5 stars

Xltrade is the greatest prop firm ever. They have excellent customer service and the company has a human element that cares about you and your success. Also, they have the best instant funding program... See more

Company replied

Rated 5 out of 5 stars

Max of XL TRADE Is fantastic he had help Me understunding my problem he Is very professional and human sensibile man XL TRADE is a very chance for a trader for to be free and avoid invis... See more

Company replied

Rated 5 out of 5 stars

Max is phenomenal. Very informative and helpful. I am in the evaluation phase but he has answered all my questions, provided resources to learn and grow. He offers encouragement and returns phone ca... See more

Company replied


Company details

  1. Investment Service

Written by the company

Welcome to XLTRADE Next Level Trading. XLTRADE identifies the most passionate traders worldwide and provides them with capital that gets their trading to the next level. If you are a passionate trader, able to generate superior performance on a consistent basis, then it's high time to leverage your potential. Demonstrate your abilities and we provide you with substantial capital. Sign-up for the XLTRADE EXPERIENCE and benefit from XL conditions.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

272 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

50K evaluation

I bought a 50K evaluation and the help from George on that was incredibly great. The setup was so easy and I think if I go by the rules I will pass the evaluation. Thanks to George and XLTrade.

July 17, 2024
Unprompted review
Rated 5 out of 5 stars

George has been extremely proffesional…

George has been extremely proffesional making sure that everything goes correct. He is quick to reply and can be contacted on his phone. He made sure to guide me with opening an AMA500 liveaccount. It was easily set up by his guidance. You don't need to be a tech to do it.

June 28, 2024
Unprompted review
XLTRADE Next Level Trading logo

Reply from XLTRADE Next Level Trading

Dear Conrad,

Thank you for your feedback!

We're thrilled to hear that George provided professional and efficient support in setting up your AMA500 live account. It's great to know he was responsive and helpful throughout the process. Your satisfaction is our priority, and we're glad you found the setup straightforward with George's guidance. If you need any further assistance, feel free to reach out to him!

Trade Well!

Kind Regards,
Team XLTRADE

Rated 5 out of 5 stars

GREAT PROP FIRM

THIS COMPANY IS LEGIT. Ignore the haters and whiners. It seems that the only people complaining are the ones breaking the rules or blowing their accounts.

The truth is XLTrade's conditions are some of the best.

I've gotten two payouts so far, hopefully more to come.

George from XLTrade has been incredibly helpful and has always replied in a timely manner with any and all information that I've requested. Very professional. I can't say enough good things about him.

June 25, 2024
Unprompted review
XLTRADE Next Level Trading logo

Reply from XLTRADE Next Level Trading

Dear Tyler,

Thank you for your honest 5-star review!

We appreciate your support and are delighted to hear about your positive experience with XLTRADE. We're committed to providing top-notch service and excellent trading conditions. It's great to know that George has been able to assist you effectively. We're here to support all our traders and look forward to your continued success with us!

Trade Well!

Kind Regards,
Team XLTRADE

Rated 5 out of 5 stars

Amazing Service

Amazing Service, very good customer support. Fast and prompt. Super understanding! Got an exception for a faster payout! Very fast replies.

June 10, 2024
Unprompted review
XLTRADE Next Level Trading logo

Reply from XLTRADE Next Level Trading

Dear Ben,

Thank you for your wonderful review!

We're thrilled to hear that you had an amazing experience with our customer support.

Your satisfaction is our priority, and we're glad we could accommodate your request for a faster profit payout.

We look forward to continuing to guide you through your trading journey!

Good and successful trading!

Team XLTRADE

Rated 5 out of 5 stars

Very professional

Very professional. Best broker I've ever used!

May 29, 2024
Unprompted review
XLTRADE Next Level Trading logo

Reply from XLTRADE Next Level Trading

Dear Jestin,

Thank you for writing this review.
Your feedback is highly appreciated.

Kind Regards,
Team XLTRADE

Rated 5 out of 5 stars

Great Customer Service!

Kevin is a fantastic advisor!

May 27, 2024
Unprompted review
XLTRADE Next Level Trading logo

Reply from XLTRADE Next Level Trading

Dear Justin,

Thank you for your kind words! We're thrilled to hear that Kevin provided fantastic advice. We'll be sure to pass along your compliments to him. If you need further assistance, don't hesitate to reach out!

Kind Regards,
Team XLTRADE

Rated 5 out of 5 stars

Very heLP full!

Very heLP full!

May 24, 2024
Unprompted review
XLTRADE Next Level Trading logo

Reply from XLTRADE Next Level Trading

Dear Christian,

Thank you for your review! We're thrilled to hear that you found our service helpful. Your feedback is greatly appreciated!

Kind Regards,
Team XLTRADE

Rated 5 out of 5 stars

Well profisional

Well profisional , confidence to talks and understanding

May 23, 2024
Unprompted review
XLTRADE Next Level Trading logo

Reply from XLTRADE Next Level Trading

Dear Seddy,

Thank you for your review!

We're thrilled to hear that you found our service professional and our team confident and understanding. Your feedback is greatly appreciated.

Trade Well!

Kind Regards,
Team XLTRADE

Rated 5 out of 5 stars

I am truly surprised how great customer service is.

Kevin truly is a great representitive for XLTrade. He responds more quickly to my inquiries than any other company I have ever had to go to for customers service. Not only is he quick to respond, but he is very helpful, and has a pleasant demeanor about him, a lot of the time when I deal with customer service representitives, this friendly aura and eagerness to help appears to be forced or faked, but when I speak with Kevin, this attitude feels genuine and earnest.

May 20, 2024
Unprompted review
XLTRADE Next Level Trading logo

Reply from XLTRADE Next Level Trading

Dear Skyler,

Thank you for your kind words! We're thrilled to hear about your positive experience with Kevin. He truly embodies the values we strive for at XLTRADE, and we're glad his genuine and helpful attitude made a difference for you. Your feedback is greatly appreciated!

Trade Well.

Kind Regards,
Team XLTRADE

Rated 5 out of 5 stars

fast response to my questions

May 14, 2024
Unprompted review
XLTRADE Next Level Trading logo

Reply from XLTRADE Next Level Trading

Dear Stefan,

We appreciate your feedback on your recent XLTRADE experience.

Trade well!

Kind Regards,
Team XLTRADE

Rated 5 out of 5 stars

just Great!

May 11, 2024
Unprompted review
XLTRADE Next Level Trading logo

Reply from XLTRADE Next Level Trading

Dear Robert,

Thanks for leaving 5 Stars here on Trustpilot.
Your feedback is highly appreciated!

This way you help us improve our services by knowing how we are doing.

We appreciate it and thank you for your time.

Kind regards,
Team XLTRADE

Rated 5 out of 5 stars

I am very impressed with XL Trade…

I am very impressed with XL Trade services, Highly recommended.👌

May 7, 2024
Unprompted review
XLTRADE Next Level Trading logo

Reply from XLTRADE Next Level Trading

Dear Omar,

Thanks for dropping 5-Stars here on Trustpilot!

We truly appreciate your recommendation and are honored to have you as part of the XLTRADE community.

We look forward to supporting you on your trading journey and wish you continued success in the markets!

Kind regards,
Team XLTRADE

Rated 5 out of 5 stars

Very trustworthy

Very trustworthy. Their evaluation program is pretty challenging (and I advice everyone to read the conditions carefully) but I did the program twice already and failed; still I'm saving for my next evaluation because XLTrade is an older firm with the best conditions for ambitious traders and I trust them completely. I also wanted to try their AMA account and Kevin and George were very helpful setting it all up. In fact I had deposited too much but Kevin notified me before I even noticed myself and sent the money straight back. World class!

April 30, 2024
Unprompted review
XLTRADE Next Level Trading logo

Reply from XLTRADE Next Level Trading

Dear Vanessa,

We're delighted to hear about your positive experience with XLTRADE!

We're thrilled to hear that you find us trustworthy and appreciate the efforts we put into our Funding Solutions.

Despite not passing the evaluation on your first attempts, you're determined to keep trying and not give up. We're confident that with experience, you'll eventually achieve your trading goals!

Further, We're glad that our dedicated Trader Success agents, Kevin and George, provided excellent support in setting up your AMA account. Our team strives to offer world-class assistance and support to all our traders.

At XLTRADE, we're committed to providing the best conditions for ambitious traders like yourself, and we're grateful for your trust in us!

Should you have any further questions or need assistance, don't hesitate to reach out to Kevin or George. We're here to support you on your trading journey every step of the way.

Again, thank you for choosing XLTRADE!

Kind Regards,
Team XLTRADE

Rated 5 out of 5 stars

Kevin and George thank you for your…

Kevin and George thank you for your petience & support managed to open my account 50k account

April 29, 2024
Unprompted review
XLTRADE Next Level Trading logo

Reply from XLTRADE Next Level Trading

Dear Henry,

Thanks for dropping 5-Stars here on Trustpilot!

In times when AI and chatbots are prominently taking over, we at XLTRADE believe in professional and dedicated support by real agents and representatives from the first sign-up and throughout the trading journey.

Providing traders with a seamless user experience from the first sign-up to account opening and ongoing customer support is our main priority.

To Your Success!
Team XLTRADE

Rated 5 out of 5 stars

When I ask I always get a reply with no…

When I ask I always get a reply with no time which is useful and helpful.

April 29, 2024
Unprompted review
XLTRADE Next Level Trading logo

Reply from XLTRADE Next Level Trading

Dear Abel,

Thank you so much for rating our Customer Support 5-Stars.

We're thrilled to hear that our prompt responses are making a positive difference for you!

If you ever have any further questions or need assistance, please don't hesitate to reach out. We're here to help!

Good and Successful Trading!

Kind Regards,
Team XLTRADE

Rated 5 out of 5 stars

Best Trading Firm

April 2, 2024
Unprompted review
XLTRADE Next Level Trading logo

Reply from XLTRADE Next Level Trading

Dear Trader,

Thank you so much for taking the time to share your feedback!

We're thrilled to hear that you consider us the best trading firm. Our team works tirelessly to provide top-notch funding solutions and customer support to traders worldwide.

Therefore, It's incredibly rewarding to receive such positive feedback, and are grateful for the trust you've placed in us.

Kind Regards,
Team XLTRADE

Rated 5 out of 5 stars

Fair and responsive company

Fair and responsive company

April 9, 2024
Unprompted review
XLTRADE Next Level Trading logo

Reply from XLTRADE Next Level Trading

Dear Trader,

Thank you for taking the time to write this honest review!

Kind Regards,
Team XLTRADE

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