xoomenergy.com Reviews 15

Good experience

Everything went smoothly and I was able to gain savings on my monthly bills. No external process required which kept things simple and easy.

Marlene is always such a pleasure to work with and she’s does all the work for me, it’s great. She recommends great services and she sets it all up. I just get to sit back, answer a few questions and I’m all set. The service she provides is exceptional!!

Xoom energy is so easy to set up. They have a great plan for me. 😃 I love that they offer rewards for all their customers 🎁🛍️🎉 Customer service is very helpful too.
I am proud to be able to share the service for 🔥💡

Great experience with Xoom. Marlene helped a lot , explained each and everything. She is helpful, kind and soft spoken.

Marlene is amazing! I recommend her every chance I get.

I have not gotten the first bill yet i have been disconnected twice please do not get this company they are horrible

Just got off the phone with XOOM Energy Cust Svc. More billing problems. They did not send a bill. I got a REMINDER today, but no DUE DATE. I spoke to cust svc for more than one hour and ... got nowhere. Carlos M. could not help me, neither could he forward my call to management.

It seems that XOOM assigned me two different accounts and is UNABLE to remove the bad one. Carlos said he forwarded a msg to another department, but he's not allowed to tell me which or to whom. Or how long it might take.

This is the most incompetent company I've ever seen. They seem incapable of solving straigtforward problems.

I ASKED THAT THEY REMOVE LATE FEES AND THAT i'D PAY THE BILL. BUT THEY CAN ONLY REMOVE 1 (ONE) LATE FEE PER YEAR!!! EVEN IF THE PROBLEM IS THEIRS!!!!!

I've never seen such incompetance. They seem good at adding late fees, etc, but cannot fix a problem that they admit is theirs.

So I will pay them but then I will close my account with XOOM Energy. And I suggest that all who read this review do the same.

Excellent service got a lower fixed rate and lower my bills and I’m enjoying the xoomxtras free gift cards great value from this company!

Marlene was really easy to work with and followed through on her promises to decrease my gas and power bills. She always answers and returns her calls and followed through on her referral program. Thanks Marlene nest of luck in the future

I am on of the loyal customer of Xoom energy who satisfied with their services and Products
Thanks to Marlene who advice me and explain everything in detail
Thank you Xoom

Would strongly recommend. Easy migration of services and rates are more competitive than other providers. Staff are readily available and helpful.

Marlene, my service rep, was concise with her explanation of the fees and change-over procedure. She made me feel at ease switching to a new company. The process became quick and easy with nothing hidden and simple notification of when the process would be complete. Marlene has also been available for any follow up questions I have had. Excellent all around.

Simple order process online. No upfront cost. Fixed rates are lower than my enmax fixed rates and admin fees were lower only $6.85/mth each. E-Bill so convenient I just login online and pay. Happy that I know how to read my energy bills thank you to xoom energy for educating me.