Bought a bike in november spent 1200 then the controller broke beginning of feb. We now in to april and still waiting on the part they dont answer the phone. Disgusting service
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See what reviewers are saying
I'm having problems with my emotorbike and have had zero help from various companies I have contacted until I found these guys. So helpful and offered various fixes. Really appreciated guys, well done... See more
I just wanted to point out that Ed from Xplore Electric has been extremely helpful and has answered all my questions I had before purchasing the Airwheel Se3S Electric riding suitcase. My kids love it... See more
At xplore electrical they collect and return your scooter from you which is good but its faster to get repairs done there that Halfords. At first I was concerned because they have no place of business... See more
Company details
Written by the company
Xplore Electric is a UK based importer, distributer and retailer of motorised products. We started in 2019 as we aimed to create a business centred around importing, retailing and manufacturing a wide variety of children’s and adults motorised Toys / Vehicles. We are committed to providing our customers with the most durable quality products at the most affordable & competitive prices with excellent customer and after sale care which include a wide range of original parts and maintenance servicing. All our products pass our strict quality standards. We inspect, check, and test all our items before dispatch and also include a signed “Check Completion” certificate to make sure you will receive the best product possible. Not only do we specialise is selling but with our highly trained repairs and servicing department, we are always here if something was to go wrong. Simple really, we make satisfaction and customer service our top priority.
Contact info
United Kingdom
- xploreelectric.co.uk
3.5
Average
31 reviews
Hasn’t replied to negative reviews
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Great service
Great outfit collected and delivered my sons scooter back in 24 hours and it wasn’t expensive.
You guys have got a great business, I wish you every success.
December 7, 2023
Unprompted review
Reply from Xplore Electric
Thank you for this amazing review!
Long wait for delivery but good bike…
Long wait for delivery but good bike except the speed monitor doesn't work
November 21, 2023
Reply from Xplore Electric
Sorry about the delay in delivery. Was delayed in transit and thank you for your review.
Great job from the team
Great job from the team! Calm guys, great communication and respectful. The guys understand what they do and find solutions where difficulties arise. I am happy with the brakes job on my scooter 🛴. Cost is not cheap though, as you are highly likely to go beyond your set budget. However, the job done is absolutely worth it!
November 8, 2023
Unprompted review
Honest opinion
Very good services always been buying my electric scooters and bikes from him since 2022 if there is anything wrong he will sort it out
October 26, 2022
Unprompted review
Great service highly recommend.the…
Great service highly recommend.the overall servicing of my wolf warrior was great. And the instant response was 5 star keep me updated whenever I needed to be thanks guys great job.
September 20, 2023
Unprompted review
excellent verygood communication and…
excellent verygood communication and top rated service thankyou
August 28, 2023
Great service,very good…
Great service,very good communication.Everything was clearly explained to me My electric scooter was collected from my house and dropped back as agreed.Also price is very reasonable.I will recommend xplore electric to anyone. Thank you
August 30, 2023
Unprompted review
Great service Great commutation
July 31, 2023
Unprompted review
great value
The scooter came very quickly with no damage, was in fine working order.
Entry scooter for the missus she loves it
June 15, 2023
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