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Review summary

Created with AI, based on recent reviews

Looking at 133 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products and the efficiency of the delivery service, often noting its speed. The website is frequently highlighted for being user-friendly and easy to navigate, making the ordering process simple and straightforward for many. However, some customers have reported issues with product packaging, leading to broken items upon delivery, specifically mentioning mugs. A few other people also felt that communication regarding product inquiries or samples was not always effective, and some experienced problems with new equipment shortly after purchase.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers consistently praise the high quality of products,... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers consistently praise the fast and... See more

Website

People report positive experiences with the website, consistently highlighting its ease of use and... See more

Order

Clients share positive opinions on order. Customers consistently find the ordering process easy and... See more

User experience

Customers consistently note positive experiences with user experience. Reviewers frequently praise the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Xpres never fail to meet our expectations. Fast delivery, great customer service and amazing products. I am in love with their oversized T-Shirts and also I can't wait to receive my sequin patches to... See more

Company replied

Rated 5 out of 5 stars

mugs good quality packing not great few broken on first delivery, but probably handled badly as well by delivery company. Still prepared to order again and hope for full quota this time

Company replied

Rated 5 out of 5 stars

I've been using 'Xpres' for over 12 months now and they have been great in every aspect, from customer service, too quality of clothing and delivery service. I wouldn't hesitate in using this company... See more

Company replied

Rated 5 out of 5 stars

I’ve been using xpres now for over 12 months . I buy all my clothing for my dtf and sublimation orders from here , quality is really good and delivery is A+. Also customer service is some of the best... See more

Company replied


Company details

  1. Events & Entertainment

Written by the company

Xpres is the UK’s number 1 digital transfer specialist with a huge range of hardware and support products for sublimation, sign making & textile transfer.


Contact info

4.8

Excellent

TrustScore 5 out of 5

176 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Amazing staff and product

Paul Addy was amazing getting us set up! He was extremely knowledgeable and answered all of our questions thoroughly, as well as reassuring us of any concern we might have had about the process.

Installation went quickly and efficiently with no issues and the guys doing the job were extremely friendly and also answered any questions we had during the Installation process.

We would recommend Solar Express and Addy in particular for getting Solar Panels!

February 24, 2026
Unprompted review
Rated 4 out of 5 stars

New to this supplier, and it almost went wrong.

We're experimenting in producing marketing goods using sublimation printing. After some research we ordered a press and some printing supplies in our first order from Xpres. Something went wrong with their despatch labelling and the street number was not printed on the shipping label. Our street is about 400 metres long with over 100 houses. Fortunately the DPD driver recognised my name and delivered 2 of 3 parcels, so initially we thought the third parcel was missing with DPD. The third parcel turned up some time later with another courier (it was heavy and contained the press). Confusingly the courier status messages referred to "Charterhouse" as the vendor. The Xpres customer services were friendly and helpful when we contacted them.
So all the ordered goods arrived eventually, but the Xpres despatch process needs some improvement in respect of multi-parcel consignments. The quality of goods supplied meets our expectations.

February 27, 2026
Unprompted review
Xpres logo

Reply from Xpres

Thank you for your review. We're pleased to hear our team were able to help. We appreciate your feedback and apologise for any inconvenience caused.

Rated 5 out of 5 stars

Great

I contacted a few suppliers and this was the only company that were willing to send me out a couple of sample mugs. The mugs and the customer service were great and have just placed a larger order.

March 3, 2026
Unprompted review
Xpres logo

Reply from Xpres

Thank you very much for the great review! We're pleased to hear we could help.

Rated 5 out of 5 stars

Always Friendly and Super Helpful

Always Friendly and Super Helpful, Fast Delivery. My go to for all DTF Consumables

February 3, 2026
Unprompted review
Xpres logo

Reply from Xpres

Thank you for your great review! We're pleased to hear you're enjoying our DTF products.

Rated 5 out of 5 stars

Great guys

Great guys, always helpful and good stock levels

January 31, 2026
Unprompted review
Xpres logo

Reply from Xpres

Thank you for your review!

Rated 4 out of 5 stars

All good

All good except finding ink and wiper units for the Epson V1000 is a trial!

January 29, 2026
Unprompted review
Xpres logo

Reply from Xpres

Thank you for your review and feedback. This helps us improve your online experience in the future.

Rated 5 out of 5 stars

We love this company

We love this company! We’ve been using Xpress for over 20 years, and they never let us down. The staff are friendly, knowledgeable, and always ready to help and advise over the phone. Five stars from us at The Printers in Swansea.

January 28, 2026
Unprompted review
Xpres logo

Reply from Xpres

Thank you for your amazing review. This is great to hear!

Rated 5 out of 5 stars

Great company

Great company. Easy to use website. Good wholesale prices. Good quality products. Wide range of products.

January 24, 2026
Unprompted review
Xpres logo

Reply from Xpres

Thank you for your great review!

Rated 5 out of 5 stars

Professional Clothing Supplier

Xpres never fail to meet our expectations. Fast delivery, great customer service and amazing products. I am in love with their oversized T-Shirts and also I can't wait to receive my sequin patches to make something nice for my little girls.
I also use Xpres for my business. The cheapest T-shirts and good quality as well.

January 22, 2026
Unprompted review
Xpres logo

Reply from Xpres

Thank you for your great review! We're pleased to hear you love our products

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