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Rated 5 out of 5 stars

Your service (xsl.tel) is excellent. Although it's free, the support is fast and enthusiastic. (Three years ago I used your free account). Thank you very much

Rated 2 out of 5 stars

Slow support respond and continuously suspend my hosting, just for an .php files on the wp-include folder created from the anti-virus plugin... I mean, it's not that bad, a great host, but still,... See more

Rated 5 out of 5 stars

Damn I love their service 💯💯💕 They have 24/7customer support, I mean dere just awesome, I had some problem with my dns which triggered auto suspend on my hosting account, so I contacted their supp... See more

Rated 5 out of 5 stars

I have rated 5 stars because this company has given me good service. At first I thought it was fake, but I recommend that this company is better and trustable than all of the free hosting companies i... See more

Company replied

Company details

  1. Web Hosting Company

Information provided by various external sources

Get your business website up and running with our blazing-fast hosting servers along with our top-notch support and cost-effective prices.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

90 reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional Hosting Services and Customer Support

I have been using this hosting company for quite some time now and I must say, their services are simply awesome! The servers are fast and always reliable, ensuring that my website is up and running smoothly at all times.

What truly sets this hosting company apart, however, is their exceptional customer support. Whenever I have had an issue or question, their team has responded promptly and provided continuous help until the issue was resolved. They truly go above and beyond to ensure their clients are satisfied.

Overall, I am extremely impressed with this hosting company and would highly recommend their services to anyone in need of reliable web hosting with exceptional customer support. Keep up the great work!

February 24, 2023
Unprompted review
Rated 2 out of 5 stars

Slow support respond and continuously suspend my hosting for a anti-virus file

Slow support respond and continuously suspend my hosting, just for an .php files on the wp-include folder created from the anti-virus plugin...

I mean, it's not that bad, a great host, but still, waiting too long for a Emergency ticket, asking for resolve suspended service... Heak nah, that's not how my boy work.

Welp... Imma using my mom's credit card for a better service-

December 31, 2022
Unprompted review
Rated 5 out of 5 stars

One word fantastic

One word fantastic. Out of this world, wondering if xsl.tel provides fantastic service to free user much more they may offer to premium.

August 12, 2022
Unprompted review
Rated 5 out of 5 stars

Damn I 💖 Xsltel service 💯💯💕

Damn I love their service 💯💯💕
They have 24/7customer support, I mean dere just awesome, I had some problem with my dns which triggered auto suspend on my hosting account, so I contacted their support,in less Dan 5min I was replied an my problems were solved, there just awesome💯

July 1, 2022
Unprompted review
Rated 1 out of 5 stars

Banned my 2 sites for no reasons

1. Their unlimited bandwidth is not really unlimited. I got a notice on my CPU resources limit log (You have reached the limits within the past 24 hours). CPU resources limit was reached for your site

2. After I renew for another year of their service I face some issues. The next day I'm unable to login through my FTP client and unable login to cPanel directly.

3. I experience website downtime 5 to 12mins 5times a day. After 3 days then banned my 2 sites for no reason.

March 11, 2022
Unprompted review
Rated 3 out of 5 stars

It is very good service but

It is very good service but . If they improve thier support and add more people for fast support .
I understand you are only one person who handled this company .
Two days ago I have a error in my site or cpanel .
But support site don't reply

February 20, 2022
Unprompted review
Xsltel OÜ logo

Reply from Xsltel OÜ

Hello there,

I'm afraid your expectations are very high for a free hosting service. however once I retired from my current full-time job I will try my best to keep you all satisfied for free ;) .

Rated 4 out of 5 stars

Some issues with unnecessary security. Unless otherwise, the service would be perfect!

First of all, thank you guys for the services that you are providing. it has positively changed everything for everyone.
I still have some issues with unnecessary security on my account like my account can automatically be suspended for minor reasons which will take almost a full week or more to be assisted hence slowing or even shutting down the business.
This issue can be solved by at least adding 24/7 or 12/7 customer care to the services.
My main worry is that I run a URL Shortener service and am currently working with different mid-size YouTubers, writers, and Bloggers which puts our relationship with them in great danger.
Like, am losing more. Unless otherwise, the service is actually good, I love it, and recommend it to others.

February 11, 2022
Unprompted review
Xsltel OÜ logo

Reply from Xsltel OÜ

Hello there,

Thanks for your kind words. unfortunately the issue you described and your proposed solution won't work in real world. I have a lot of great clients but also hundreds of abusers who found their way to abuse my free service by uploading malware files (intentionally) just to get suspended and open dozens of tickets complaining about that to waste my time.

your best way to avoid auto suspension is to upload files from trusted sources only , not using nulled scripts, not letting users upload files without strict verification and so on.

Rated 1 out of 5 stars

The xsl.tel site gives you a free host but there's definitely no good reason

The xsl.tel site gives you a free host. That's right, but there's definitely no good reason. At the beginning of the hosting request, you will be asked for a captcha several times, and the more you enter it correctly, the more you will receive a captcha error message, This means that it is abusing you for captcha, After receiving the host and after you log in to the host and upload your information, your account will be blocked and you can no longer use the host.

February 1, 2022
Unprompted review
Xsltel OÜ logo

Reply from Xsltel OÜ

Hello,

I tried to reach you for more info about your account, unfortunately you didn't reply. so let me try to defend myself.
our firewall will always block you if you are sending intentional or non-intentional malicious traffic to our servers.normally blocked IP won't able to connect to our servers anymore thanks to current technology we are giving a way for our clients to unblock their IP by solving online hcaptcha/recaptcha. we are not abusing that system in anyway.

Either you are running some vulnerability scanner on our servers or your PC is infected with some malware triggering that IP block on our servers. you could've reached us to find out the reason of that IP block and be able to fix it but unfortunately you decided to write negative review without any valid proof.


Best regards
Mohammed H

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