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XS Training Ltd Reviews 382

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their supportive, professional, and helpful approach, noting that assessors go above and beyond to guide them through their qualifications. The overall service is frequently described as excellent, with many appreciating the clear instructions and efficient processes that make the user experience straightforward and stress-free. People also highlight the top-notch communication and the ability to work at their own pace. However, some customers mentioned initial dissatisfaction with an assessor who seemed unengaged, leading to delays. These issues were promptly addressed by the company, resulting in a positive change of assessor and a much improved experience.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, helpfulness, and... See more

User experience

Reviewers mention positive feedback about user experience. Many customers found the NVQ process simple and... See more

Service

Consumers find service to be positive, with many praising the helpfulness and efficiency of assessors and the... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the helpfulness and support... See more

Instructions

Users describe positive interactions with instructions. Customers consistently praise the clear and... See more

Based on these reviews

Rated 5 out of 5 stars

Outstanding Assessor – Highly Recommend! Craig has been an absolutely brilliant assessor throughout my NVQ journey. Always supportive, responsive, and clear in his guidance. He genuinely cares about... See more

Company replied

Rated 5 out of 5 stars

Just completed my NVQ with XS Training. From induction through to completion the whole team has been brilliant. A big shout out especially to my assessor Tom Simpson, who has been professional and eff... See more

Company replied

Rated 5 out of 5 stars

I can highly recommend xs training as they have been great to deal with throughout. Big shout out to my assessor Craig Wiltshire for his continuous help and support from start to finish. I feel... See more

Company replied

Rated 5 out of 5 stars

Thanks to XS Training I am now 1 step away from achieving my Gold Card. Communication has been top notch. My assessor gave me a step by step sheet that lays out all the tasks for site work and how I... See more

Company replied


Company details

  1. Training School
  2. Technical Service
  3. Trade School
  4. Vocational College

About XS Training Ltd

Written by the company

XS Training Website

XS Training Ltd have been delivering City & Guilds Level 3 Electrical NVQs, 18th Edition and AM2 preparation training throughout the UK since 2011 and are now the UK’s number one online training provider for the NVQ 3 Electrical Installation.

Upon successful completion of your NVQ qualification, you become eligible to apply for the highly prized and industry-recognised ECS Gold Card and JIB grading.

You will be supported by one of our team of experienced trainers and assessors who will provide you with support, advice and guidance throughout the process.

In addition to providing ePortfolio-based, assessor-assisted courses in all NVQ Level 3 Electrical qualifications, we now also offer an ever-increasing range of online electrical courses created through our XS Training Academy.

Whether you’re an experienced electrician looking to gain your ECS/JIB Gold Card, an electrical improver, or a beginner looking to take your first steps in the electrical industry, then XS Training is here to help and guide you on your journey.

Get in Touch with XS Training & Find Out More TODAY.

Written by the company

Electrician Qualification Courses Online
From beginners - to experienced workers aiming for their JIB/ECS Gold Card.*** In addition to providing ePortfolio-based, assessor-assisted courses in all NVQ Level 3 Electrical qualifications, XS Training now also offer additional online electrical courses created through their XS Training Academy. *** Courses currently available include the popular AM2/AMS2/AM2E Preparation & Revision course, which has had excellent results in boosting the number of candidates passing their AM2 Practical Examination (Unit 399) on their first attempt to over 85%. *** Other bespoke courses currently available include;** C&G 2365 Level 2 Diploma in Electrical Installations (Beginners Foundation Course)** C&G 2365 Level 3 Diploma in Electrical Installations** C&G 2391-50 Initial Verification** C&G 2391-51 Periodic Inspection & Testing** C&G 2391-52 Initial Verification & Periodic Inspection & Testing** C&G 2919-01 Electric Vehicle Charging Point Installation** LCL Level 3 in Solar Photovoltaic Panels** LCL Level 3 in Electrical Energy Storage Systems Courses** PAT – Portable Appliance Testing* and courses on how to comprehensively complete the E.I.C, E.I.C.R, & M.E.I.W.C reports.*** Whether you’re an experienced electrician looking to gain your ECS/JIB Gold Card, an electrical improver, or a beginner looking to take your first steps in the electrical industry, then XS Training is here to help and guide you on your journey.*** Get in touch TODAY to find out more!

Contact info

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Electrical Training Courses Online

From beginners - to experienced workers aiming for their ECS Gold Card

4.9

Excellent

TrustScore 5 out of 5

382 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Recommend XS Training LTD

XS Training Ltd -
Thank you all for helping me achieve my NVQ Level 3 and AM2.
Craig Wiltshire, my assessor is especially very patient and helpful. He is very conscientious. I love his short videos. He believes in his students and will do his best to help them realise their goals. He is always available to answer questions. He is an excellent communicator. Many thanks Craig!
I definitely would recommend XS Training LTD.

November 20, 2023
Unprompted review
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Reply from XS Training Ltd

Many thanks for this great and descriptive review of how Craig has helped you through your NVQ level 3 electrical qualification and AM2 Practical. Many congratulations on attaining your qualification and hopefully you'll be in possession of your ECS/JIB Card very soon - if you're not already. All the best for your future in the industry.

Rated 5 out of 5 stars

XSellent (Sorry 😂)

Excellent. Used XS for NVQ and AM2 preparation after having a dreadful experience with another provider.

Muztaba, my NVQ assessor was fantastic, available to answer questions, personable and helpful at every juncture.

I would 100% recommend XS, every member of staff I dealt with from my initial enquiry through to the end has been great. I was sceptical that everything was 'too good to be true', but it's not, and XS delivered on all their promises.

Cheers guys!!🤘

September 30, 2023
Unprompted review
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Reply from XS Training Ltd

Thank you for this great review Ricky - and no apology needed for the pun in the title, I can't recall anyone using it before :-) We're delighted to have restored your faith in the Electrical Training industry and thank you for your kind words about the level of service you received overall - and from your dedicated assessor Muztaba. It's much appreciated and all the best for your future in the industry.

Rated 5 out of 5 stars

They were very good.

They were very good. Always helpful. Tom Simpson my assessor gave great advice and guidance on my assessments. Made it all straight forward and easy to understand.

December 19, 2023
Unprompted review
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Reply from XS Training Ltd

Congratulations on the completion of your NVQ 3 electrical qualification Duncan - and also for being our 200th review on Trustpilot! Sorry, there's no prize for that but hopefully the attainment of your ECS JIB Card is not too far off now and this will a big enough reward for your hard work and commitment in completing your portfolio. All the best for your future in our industry.

Rated 5 out of 5 stars

Craig brilliant assessor love chap to…

Craig brilliant assessor love chap to deal with very helpful

December 19, 2023
Unprompted review
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Reply from XS Training Ltd

Thanks for taking the time to leave your review of working with XS Training in gaining your electrical NVQ Level 3 Dan, and in particular about your dedicated assessor throughout the process, Craig Wiltshire. You'll have noticed you're not the only one to have benefited from Craig's great knowledge and skills and we're very lucky to have him. All the best

Rated 5 out of 5 stars

Just completed my level 3 nvq with Xs…

Just completed my level 3 nvq with Xs Training. I had Tom as my assessor. Explained everything very well. And what's expected from me. Very well structured. Was always available for questions. I would definitely recommend if anyone ask.

December 15, 2023
Unprompted review
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Reply from XS Training Ltd

Congratulations on the completion of your level 3 NVQ Aleksandras and many thanks for taking the time to leave this great review and recommendation following your experience of working with XS Training to achieve this qualification. All the very best for your future in our industry

Rated 5 out of 5 stars

Nvq Completion with XSTraining

Having Craig Wiltshire as my assessor has changed the way I looked at the NVQ. Daunting and hard to navigate were my first thoughts but Craig changed my view of that.
I would highly recommend him for anyone starting out on this journey.
I’d also like to thank the lady who transferred me on to him nearly 2 years ago!! She was my guardian angel!
AM2 prep videos done by Jamie were a huge help when it came to tackling the AM2 exam. Easy to understand and follow. All in all it’s been a great experience and I hope more people come through to these guys for their NVQ!
Thanks again Craig Wiltshire and Team you’ve been fantastic!

December 14, 2023
Unprompted review
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Reply from XS Training Ltd

Many thanks for taking the time to leave this great review Alin and congratulations on the completion of your NVQ Level 3 electrical qualification with XS Training. You're not the first - and certainly won't be the last - to find everything a bit daunting at first but that's a big part of what our assessors do when working with learners. Steady any initial nerves and then help to break things down into bite sized pieces so you can take those first vital steps. Thanks again for your kind words and all the best for the future.

Rated 5 out of 5 stars

100% recommend XS training

My assessor was tom Simpson, I’ve just completed my NVQ tom was really really helpful and could give me advice and guidance at any time whenever I needed!
Would 100% recommend going with xs training

December 12, 2023
Unprompted review
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Reply from XS Training Ltd

Many thanks for taking the time to leave this review Sean, and your 100% Recommendation of XS Training. You can't say more than that! Congratulations on the completion of your NVQ Level 3 and all the best for the future.

Rated 5 out of 5 stars

Super Star Assessor and Business

Over many years completing many courses with different businesses and assessors, Craig and XS Training are super stars, Craig way of getting the best out of you is unique, You need to show you know what you are talking about and be able to use the reg’s, so if you think you can just come on a course without doing your “ homework” and don’t put the effort in don’t expect Craig to waste his time, he follows the process 100% and ensures the people he passes with be an asset to the trade . Its really was a pleasure having Craig as my assessor

December 12, 2023
Unprompted review
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Reply from XS Training Ltd

WOW! What an amazing review Myles, thank you VERY much for taking the time to post it. You are of course quite right, there is still plenty for the candidate to do on their own - it is after all your NVQ and we can't do it for you - but we can (and do) do everything we can to help active candidates through the process as quickly as possible. Many thanks once again Myles and all the best for the future.

Rated 5 out of 5 stars

Highly recommend

I couldn’t recommend the guys at xstraining enough they were very helpful with assisting me with my NVQ , also can’t thank Craig enough too an amazing assesor and his attention to detail is second to none highly recommend these guys they at the top of there game !

December 11, 2023
Unprompted review
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Reply from XS Training Ltd

Many thanks for your kind words and 'Highly Recommended' review of your experience of working with XS Training John. It's much appreciated. Congratulations on the completion of your NVQ Level 3 electrical qualification and all the very best for the future.

Rated 5 out of 5 stars

Xs and Craig. 10/10

XS are helpful and prompt with queries.
I was assigned Craig as my assessor and he was excellent. I struggled with the pressure of observations but Craig went out of his way to ensure I was conformable and able to progress.

December 6, 2023
Unprompted review
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Reply from XS Training Ltd

Many thanks for taking the time to leave this great review of your experience of choosing XS Training to gain your NVQ Level 3 electrical qualification Glenn - and for your special mention about your assessor Craig. You're certainly not alone in becoming a little stressed and anxious when undergoing your first remote observations and it is something we're both very conscious of and experienced to overcome. Congratulations on attaining your qualification and all the very best for the future.

Rated 5 out of 5 stars

Craig Wiltshire was a fantastic!

Craig Wiltshire was a fantastic assessor. Really knowledgeable and always ready to help out, made the NVQ all the better! I’d highly recommend XS training for Craig’s services alone 👍

December 1, 2023
Unprompted review
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Reply from XS Training Ltd

Many thanks for your high recommendation of XS Training Rowan, and in particular your kind words about the experience you had working with your assessor throughout the process, Craig. It's very much appreciated and we wish you all the best for the future.

Rated 5 out of 5 stars

2356-99 course with XS Training

Great training organisation to complete my course with. Muztaba was exceptionally helpful and guided me through all the units and sections that needed completing. Highly recommended.

November 30, 2023
Unprompted review
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Reply from XS Training Ltd

Congratulations on the completion of your NVQ 2356-99 Level 3 "Mature Candidate Assessment" Simon, one of the very last to attain it as the final completion date was 30th Nov 2023! Thank you for your high recommendation of us to others though as this has been superseded by the 2346-03 Level 3 "Experienced Worker" qualification for anyone else with 5 or more years of experience still wishing to gain their ECS/JIB Gold Card. All the best for your future in our industry.

Rated 5 out of 5 stars

Completed my 2346 EWA earlier this year…

Completed my 2346 EWA earlier this year with XS, my assessor Tom Simpson was fantastic from start to finish and always available by via email/messenger/phone whichever suited me best which was great, made the whole portfolio process so easy for me and allowed me to focus on gathering the assessment evidence needed, now through my AM2 and registered with Napit - looking to do an EV installer course and will 100% be booking back in with XS for this too.

October 1, 2023
Unprompted review
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Reply from XS Training Ltd

Congratulations on gaining your Level 3 2346 Experienced Worker qualification Stephen - and also now you AM2. We hope that your ECS/JIB Gold Card will soon follow (if you haven't already got it) - and wish you all the very best for your future as a recognised, qualified electrician. And we'll be here when you need us for your Electric Vehicle Charging Installations course too. :-)

Rated 4 out of 5 stars

Great tutors

Great tutors, really helpful

November 16, 2023
Unprompted review
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Reply from XS Training Ltd

Thanks for choosing XS Training to help you through your NVQ Level 3 electrical qualification Peter, we really appreciate it. All the best

Rated 5 out of 5 stars

Nvq 3

Craig was excellent from start to finish he was supportive, patient and reassuring. He’s a credit to xs training

November 27, 2023
Unprompted review
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Reply from XS Training Ltd

Thank you Liam, he undoubtedly is and we're very lucky to have him as part of the XS Training team. All the best for your future in our industry.

Rated 5 out of 5 stars

Craig Wiltshire has been incredibly…

Craig Wiltshire has been incredibly helpful during my portfolio. He has so much knowledge when it comes to this and will always help anybody who needs it, no matter how daft the question is. Super friendly guy who will help with an issues you have. He will take time out to help you with videos, emails pointing you in the right direction to help you be successful in this course really recommend it. You won’t be disappointed.

November 26, 2023
Unprompted review
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Reply from XS Training Ltd

Many thanks for taking the time to leave this great review about your experience of working with XS Training to gain your Level 3 NVQ Electrical qualification NIck - and in particular for your kind words about your assessor Craig. You will have seen you only echo what so many people have said in the past - and undoubtedly will say in future too! Not that we or Craig will ever tire of hearing it :-) Thanks again and all the very best.

Rated 5 out of 5 stars

Just one word amazing

Just one word amazing, these guys are great, attention to detail, and the level of support is outta this world, Craig who was my assessor was unbelievable and his knowledge and helpful went way and beyond what I could of expected

November 20, 2023
Unprompted review
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Reply from XS Training Ltd

Two/three words... Amazing and thank you! Thank you for your 5-star review of your experience of working with XS Training to attain your Level 3 Electrical qualification Warren. You will undoubtedly have seen that you are not alone in highlighting the great help that your dedicated assessor Craig Wiltshire provided in guiding you through the process - and I'm sure you won't be the last. However, you as a learner still have to do all the work in getting the right jobs and submitting the evidence to your Portfolio, so well done to you too and congratulations on completing your NVQ!

Rated 5 out of 5 stars

Craig Wiltshire

Craig Wiltshire, my assessor from XS training was amazing!
He offered a great level of professional support during my NVQ in electrotechnical services.
Craig has an enthusiastic, motivating and easy to understand manner which was a great help to me.
I don’t offer praise lightly but can honestly say I couldn’t be happier with the service and support I received every step of the way.
I would highly recommend XS training and Craig as an assessor, it’s a genuine five star rating from me.

November 19, 2023
Unprompted review
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Reply from XS Training Ltd

WOW! What an amazing review Derry! We really do appreciate you taking the time to express your thoughts and feelings about the level of service you received from your assessor Craig. Congratulations on attaining your Level 3 electrotechnical services qualification and all the very best for your future in the industry.

Rated 5 out of 5 stars

Craig was really good at getting me…

Craig was really good at getting me through the nvq thanks craig 5 star+

November 9, 2023
Unprompted review
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Reply from XS Training Ltd

Congratulations on completing your NVQ Level 3 electrical with XS Training Jamie and many thanks for this 5-star PLUS review of your experience of working with Craig to achieve it. All the very best.

Rated 5 out of 5 stars

This man is the most reliable

Craig Whiltshire! This man is the most reliable, helpful and efficient Assessor to guide you through it all. It couldn't of had a better one.

November 7, 2023
Unprompted review
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Reply from XS Training Ltd

Thanks for this review of your experience of working with XS Training to achieve your NVQ level 3 qualification, and for your special mention of your assessor Craig. It's much appreciated. All the very best.

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